The Chimney Engineer , Phil, was kind and courteous. Respected our property . Did a good clear of our woodburner with efficiency. Tidied up. He explained and advised us of wood use and firelighters.... See more
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Excellent service. I purchased a stove several years ago and have had it serviced every year since; Elegant Fires by Design cleans and services the fire and sweeps the chimney. They always contact m... See more
Had a fire fitted yesterday by Phil and he’s done a fabulous job, but after 30 years plus fitting fires this chap definitely knows what he’s doing!! Clean, professional, knowledgeable and no nonsense... See more
Elegant Fires and Design were recommended to me by Lifestyle Fireplaces in Sale. I needed a chimney sweep before the installation of a new gas fire. Phil attended last week and did a fantastic jo... See more
Company details
Written by the company
Fires, Fireplaces,Woodburning stoves, Chimney sweep, Flue lining, Service and repairs
Contact info
16 Clay Lane, WA15 7AB, Timperley Altrincham, United Kingdom
- 07969 105525
- elegantfires@hotmail.co.uk
- elegantfires.co.uk
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Highly recommended to anyone thinking…
Highly recommended to anyone thinking of having a wood burner fitted. Great service and really nice people to have around.
Superb service from start to finish
Superb service from start to finish. Advice provided at initial visit was great and responded exactly to what would best suit the property. The quote was detailed and transparent and workmanship excellent. Above all though, Phil’s professionalism and courtesy throughout (and all additional members of the team) was refreshing. He was a delight to have in our home completing the work and we’re very pleased we chose this company to complete this long desired installation.
Good tradesman are hard to find but…
Good tradesman are hard to find but from start to finish Phil and his team did a fantastic and clean job fitting a liner down the chimney to connect with wood burner and full sweep. Definitely recommend. Paul
Log Burner fitting & chimney re-opened.
Phil and his team did an amazing job opening up our old chimney, clearing and lining it, then fitting a log burner and our original cast iron fire surround. Even though the job ended up being more work than anticipated, the team managed to finish off before Christmas, as planned.
Everyone turned up when expected, worked efficiently and even tidied up each evening (not experienced that in a long while!)
I would definiately recommend this company.
Great skilled and trustworthy workers. Thanks very much
First Class Service!! ⭐️
Amazing service once again, Phil and his team are polite, professional & friendly. Great communication too. So much choice with absolutely no pressure. Such a beautiful change to our living room, more than pleased & we highly recommend elegant fires and design, excellent customer service all the way through & excellent fitters too. Thank you so much to all involved - WE LOVE IT! Well deserved 5*
Warm & Cosy
Great service and great prices. No mess no fuss... just a top job all round. Would highly recommend.
Absolutely love my new log burner
Absolutely love my new log burner. Phil and the guys did a great job and kept coming back in stages in line with the rest of the build. Some companies I spoke to wouldn’t do that! Fantastic Customer Service and great advice on the types of wood etc. Can’t recommend enough!
Soot Soot Everywhere
Whilst the actual job of lining the flue in our new £60,000 kitchen was done correctly and on time, the precautions taken to make certain that the furniture and floor were protected were grossly inadequate. Given that the house is Victorian, and as such you can never be sure what you are going to find, overkill on sheeting up is the order of the day. When they looked up the flue they found a brick blockage. This was removed and brought with it another brick, 2 dead birds, a piece of old flue pipe and so much soot the whole area was buried. Seven days on, and we are still cleaning up. So far we have had to pay out for cleaners over and above the cost of the job. I doubt whether the grout on the floor tiles will ever get back to the off white colour it was, it is currently black. NIGHTMARE!

Reply from Elegant Fires and Design
Excellent!
Dealing with Phil has been a joy. He came out to me at very short notice to clean and provided a thorough service complete with a great sense of humour. I felt the advice and recommendations Phil made were extremely helpful and I wouldn't hesitate to use his services again. Highly recommended!
Phil couldn't have done enough for us
Phil couldn't have done enough for us , nothing was a problem , great job and very reasonable, thanks Phil.
John scammell
Amazing
Amazing, trustworthy and friendly company, who I wouldn't hesitate to recommend! Fantastic fire which not only looks great but also warms up the room, a lovely focal point, very happy!
Excellent......
Excellent....... highly recommended!
Fast, efficient and friendly, I couldn’t of asked for more.
I have already recommended to frends and family.
5 stars!!!!!!!!
Cheers guys 😀👍🏻
Phil and the team did a fantastic job…
Phil and the team did a fantastic job for us. We are absolutely thrilled with our new fireplace. Great job!
Phil and his lads were top drawer and…
Phil and his lads were top drawer and they did a great job. They really helped us figure out what was the right fire was for us and explained everything and quoted a fair price too. Everything ran smoothly, communication was great and the job was done much quicker than other places could do. We're over the moon with our fire, it looks great, but would also mention how respectful and professional they were inside our home. Absolute joy having you guys around, you're by far the best group of tradesmen we've come across in a while. Cheers. Rob and Kelly.
I was recommended Elegant Fires by a…
I was recommended Elegant Fires by a friend of mine when I was considering a wood burner for my lounge.
I contacted Phil by mobile and he arranged to come over within a couple of days to assess the suitability and give advice.
He gave me advice on what was needed to fit the stove and gave me three recommendations I chose the largest and he and his team fitted it within a day.
It has transformed the room and the house, we have had no issues what so ever and the after service has been superb.
Reasonable price, great friendly team and a magnificent end result.
I'd definitely recommend Elegant Fires
I'd definitely recommend Phil and the team from Elegant Fires; great service and communications and an excellent job - five stars!!
Phil and his team are extremely…
Phil and his team are extremely experienced, polite and created a wonderful fireplace for us with wood burning stove. The clearing of our chimney was much more complicated and time consuming than was envisaged but the team worked really hard and made it safe for no increase in the quote. We were very happy with the service and quality of the finished fire.
Great service very helpful and polite
Excellent job done
Excellent job done! Professional and clean. Couldn't ask for more. Would recommend to anyone.
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