Elysian Finance Ltd Reviews 223

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional support and professionalism of the staff, who are described as knowledgeable, responsive, and genuinely caring. People appreciate the personalized service and the team's ability to guide them through complex processes, making the experience smooth and stress-free. The company's efficiency in securing the best deals and providing timely advice is frequently praised, with many noting quick response times and clear communication. Reviewers often mention that the staff goes above and beyond to help, even with unexpected hurdles or challenging circumstances, ensuring a positive outcome for their clients.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Service

Users describe positive interactions with service, highlighting outstanding quality and excellent customer... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the exceptional support and... See more

Response time

Customers consistently note positive experiences with response time, highlighting that the team is always... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ellie was exceptional. I have invested in property for 30 years and her input has been one the best experiences in that time. She took a detailed brief. Understood the complications and pro oded clear... See more

Rated 5 out of 5 stars

I've gotten my mortgages through Elysian Finance for the the past 9 yrs - staying with them speaks volumes. Having just secured my latest mortgage through Joanne with tricky circumstances she has been... See more

Rated 5 out of 5 stars

Excellent support from Phoebe. She helped us secure a mortgage at a very competitive rate (based on my search - it would not be possible to secure a better deal than that!). In addition, Phoebe ha... See more

Company replied

Rated 5 out of 5 stars

Catherine was open, honest, prompt and above all, TRUSTWORTHY from start to finish. We had a lot of stop / starts on our path to eventually buying our home and Elysian were never pushy or frustrated -... See more


Company details

  1. Mortgage Broker

Written by the company

We specialise in providing you with quality, professional mortgage and protection advice that you can trust. Whether it be a mortgage, growing your property portfolio or protecting your home, your loved ones or your lifestyle, we aim to find the best solution for you tailored to your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Elysian Finance - 5 Stars

Catherine and her team have been our brokers for our last few remortgages and moves. They're always very professional, quick to respond to enquiries and above all extremely knowledgable about different financial options available.

I'd highly recommend them for all your mortgage needs.

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

Right from the start Cathy and Michelle…

Right from the start Cathy and Michelle were helpful, respnsive and quick to answer any queries or questions. We secured a good mortgage though this unfortunately expired but they pulled out all the stops and we manage to secure the same mortgage even with recent rate rises. Would defintely recommend to anyone looking.

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend Elysian Finance

Highly recommend Elysian Finance! They have been nothing but outstanding with assisting me with my Mortgage! Cathy & Michelle have assisted me step by step and answered swiftly and promptly to all comms. As I am someone who isn’t very savvy in this field, they break it down in simple terms! Excellent service. 5* from me

October 17, 2023
Unprompted review
Rated 5 out of 5 stars

I was really impressed by Elysian…

I was really impressed by Elysian Finance. Catherine and Michelle were extremely helpful in terms of presenting options (more than other brokers), preparing the application and managing the processing stage. I was happily surprised by how quick the whole process was. Many thanks to the team.

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

Good service

Oliver at Elysian was great and helpful throughout the process and went above and beyond to get our application in before the rates changed.

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding service from start to finish.

Outstanding service from start to finish. My case was somewhat complex due to changing jobs part way through the mortgage application and Oliver handled this with ease, leaving me reassured throughout. His recommendations for conveyancers and related insurance providers were also extremely helpful.

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Very good service

Dan was super helpful and patient with our lengthy house search - always responsive, happy to help and very pragmatic. Would recommend highly.

August 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great Mortgage advisors!

Joanne Pope has been my mortgage advisor for a few years now and I always feel like I'm in safe hands. She goes above and beyond to get the best deal and I trust her completely. The whole team at Elysian Finance are always friendly, helpful and quick to get things done. I'm sure I'll be a lifelong customer!

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Dan and Lisa were great in helping me…

Dan and Lisa were great in helping me with my mortgage. They took the time to explain all the different options available to me and how they worked. They were available to talk whenever I needed and I would definitely recommend them to a friend!

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend fully

Very good experience with Elysian Finance Ltd for both mortgage with Phoebe and insurance with Klizia. Felt followed during the whole process with clear explanation and the whole thing went very smoothly. No pressure from them while at the same time showing us all the options with recommendation. Would like to thank again Klizia in particular for her infinite patience and professionalism.

August 11, 2023
Unprompted review

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