Elysian Finance Ltd Reviews 223

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and dedication, making the mortgage process smooth and stress-free. Reviewers frequently highlight the excellent service, noting that the team goes above and beyond to provide meaningful advice and secure the best deals. People appreciate the quick response times and clear communication, which helps alleviate concerns and ensures a seamless experience from start to finish. The personalized approach and constant support are highly valued, with many customers returning for their services over several years.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Service

Reviewers consistently express high satisfaction with the service, often highlighting the professionalism,... See more

Customer service

Consumers find customer service to be overwhelmingly positive, with many reviewers highlighting the... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the promptness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've gotten my mortgages through Elysian Finance for the the past 9 yrs - staying with them speaks volumes. Having just secured my latest mortgage through Joanne with tricky circumstances she has been... See more

Rated 5 out of 5 stars

Excellent support from Phoebe. She helped us secure a mortgage at a very competitive rate (based on my search - it would not be possible to secure a better deal than that!). In addition, Phoebe ha... See more

Company replied

Rated 5 out of 5 stars

Catherine was open, honest, prompt and above all, TRUSTWORTHY from start to finish. We had a lot of stop / starts on our path to eventually buying our home and Elysian were never pushy or frustrated -... See more

Rated 5 out of 5 stars

Catherine and Michelle were fantastic in guiding us through the process of getting a mortgage offer for the first time. They answered all of our questions, were always available for us, and helped us... See more


Company details

  1. Mortgage Broker

Written by the company

We specialise in providing you with quality, professional mortgage and protection advice that you can trust. Whether it be a mortgage, growing your property portfolio or protecting your home, your loved ones or your lifestyle, we aim to find the best solution for you tailored to your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great customer service

We dealt with Phoebe and Lisa who were both very professional and helpful throughout. Phoebe helped us over a long period of time, checking in with us and making sure we had the best mortgage product possible before finalising everything. Very happy with the service and would definitely recommend.

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service from Joanne

Amazing service from Joanne. I had a long and difficult selling then buying process and Joanne was incredibly supportive and helpful at each stage of getting my new mortgage sorted. She took the time to explain each step really clearly and was always on hand to talk things through. She also secured me a great mortgage offer. I'd highly recommend Joanne and Elysian!

March 3, 2024
Unprompted review
Rated 5 out of 5 stars

Cathy and Michelle were great again!

Cathy and Michelle were great again! They managed to find us a great deal which beat even the best rates on the market and put in a lot of hard work to get it over the line! We're very grateful to them.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Cathy and Michelle were great

Cathy and Michelle were great. This is the third time we’ve remortgaged through them and they’ve always provided reassuring advice and got us a great deal.

February 26, 2024
Unprompted review
Rated 5 out of 5 stars

helpful & prompt

helpful & prompt

Joanne was helpful & prompt in getting both our initial mortgage; and remortgages done over the years. recommend.

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

Taking the stress out of Mortgaging

Oliver arranged our mortgage for a home move. He took time to understand the requirements at a granular level, constantly calculating scenarios as we looked into multiple ways to finance the purchase. He and Michelle were an absolute pleasure to deal with. Very happy with the service. Highly recommend.

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service from Elysian

Amazing service from Elysian. Cathy and her team are fantastic, they are able to clearly communicate and explain everything and their patience in dealing with long wait times with lenders and all of the requirements - they deserve a medal!

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Elysian

Elysian have done an incredible job with our mortgage. We have been in long chains and the process has dragged out but they have repeatedly found us the best deal. Cathy and Michelle have been amazing through a really stressful purchase! They always respond quickly, communicate really clearly and make the process as simple as it can be. I would highly recommend Elysian to anybody looking for help finding the right mortgage.

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Elysian Finance have been brilliant…

Elysian Finance have been brilliant from start to finish. They have an excellent knowledge of the housing market and have always been happy to explain the process and answer our questions. As first time buyers they helped us at every step of the way and were very clear in managing expectations and securing us a good deal. In the end they have saved us a lot of money and taken a lot of pressure off of the process. I can't recommend them more highly. Not sure what we would have done without them.

December 31, 2023
Unprompted review
Rated 5 out of 5 stars

Very professional, friendly, and helpful

I highly recommend Elysian Finance as a mortgage broker. They are very professional, friendly, and helpful, and they made the whole process of buying remortgaging very smooth and stress-free. They handled all the paperwork and communication with the lender, and they kept me updated throughout. They also saved me a lot of money by finding me a very competitive interest rate and a suitable mortgage product for my needs. I would definitely use them again in the future and recommend them to anyone looking for a mortgage broker.

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

We had a very positive experience with…

We had a very positive experience with Elysian. Michrlle Barlow was excellent, she dealt with our enquiry and continued through with us to completion. Michelle always promptly responded to our queries and managed our case with professionalism and speed. We would highly recommend this company for brokering.

November 15, 2023
Unprompted review

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