Elysian Finance Ltd Reviews 221

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and dedication, making the mortgage process smooth and stress-free. Reviewers frequently highlight the excellent service, noting that the team goes above and beyond to provide meaningful advice and secure the best deals. People appreciate the quick response times and clear communication, which helps alleviate concerns and ensures a seamless experience from start to finish. The personalized approach and constant support are highly valued, with many customers returning for their services over several years.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Service

Reviewers consistently express high satisfaction with the service, often highlighting the professionalism,... See more

Customer service

Consumers find customer service to be overwhelmingly positive, with many reviewers highlighting the... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the promptness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've gotten my mortgages through Elysian Finance for the the past 9 yrs - staying with them speaks volumes. Having just secured my latest mortgage through Joanne with tricky circumstances she has been... See more

Rated 5 out of 5 stars

Excellent support from Phoebe. She helped us secure a mortgage at a very competitive rate (based on my search - it would not be possible to secure a better deal than that!). In addition, Phoebe ha... See more

Company replied

Rated 5 out of 5 stars

Catherine was open, honest, prompt and above all, TRUSTWORTHY from start to finish. We had a lot of stop / starts on our path to eventually buying our home and Elysian were never pushy or frustrated -... See more

Rated 5 out of 5 stars

Catherine and Michelle were fantastic in guiding us through the process of getting a mortgage offer for the first time. They answered all of our questions, were always available for us, and helped us... See more


Company details

  1. Mortgage Broker

Written by the company

We specialise in providing you with quality, professional mortgage and protection advice that you can trust. Whether it be a mortgage, growing your property portfolio or protecting your home, your loved ones or your lifestyle, we aim to find the best solution for you tailored to your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

221 reviews

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Rated 5 out of 5 stars

Great mortgage broker

Joanne and Sabrina were very helpful, responsive and pleasant to deal with. And they found us a mortgage in spite of some challenges (twice!). I’ve no hesitation recommending them and Elysian to anyone needing a good mortgage broker.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.

Outstanding service from start to finish. Cathy and Michelle were incredibly supportive throughout the entire remortgage process, making everything feel easy and stress-free. Their kindness, professionalism, and clear communication truly stood out.

Highly recommended.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Best mortgage broker

I have used Elysian's service twice already. They have found the best mortgage deals for our first home and for the re-mortgage five years after. It was a pleasure to work with Joanne and Sabrina.
Highly recommended!

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

I have used elysian’s services a couple of times over the years on buying properties and remortgaging and always found them incredibly helpful, knowledgeable and friendly.
Would highly recommend!

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience and service

We had an excellent experience with Elysian Finance! From start to finish, Catherine, Michelle, and the team were incredibly professional, responsive, and reassuring. They guided us through the entire mortgage process, answered every question, and ensured everything moved quickly and smoothly.
Our mortgage was approved faster than we expected, and the team made a potentially stressful process completely stress-free. As first time buyers we highly recommend Elysian Finance to anyone looking for expert, friendly, and efficient mortgage advice!

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from start to finish

Phoebe was absolutely fantastic from start to finish. As a first-time buyer, the process was very new to me, but Phoebe explained everything clearly and made the process very easy. I truly believe she found me the best lender and packages that suited what I was looking for, and I also went forward with the solicitor recommendation.
I couldn't be happier with my experience and would fully recommend Phoebe and the Elysian team to any London buyers.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

5 star

I cannot recommend Elyssian Finance Co Ltd highly enough. Catherine and her team were absolutely outstanding in arranging my mortgage.
From our very first conversation, Catherine demonstrated exceptional professionalism, expertise, and genuine care. She took the time to understand my circumstances thoroughly and explained every step of the process with remarkable clarity. Her knowledge of the mortgage market is truly impressive, and she worked tirelessly to secure the best possible deal for me.
What really set Catherine and her team apart was their responsiveness and attention to detail. Every question I had was answered promptly, and they kept me informed throughout the entire process. Nothing was too much trouble, and they made what can be a stressful experience feel smooth and straightforward.
The level of personal service was exceptional – I felt supported every step of the way. Catherine's dedication, combined with her team's efficiency, meant everything was handled professionally and completed within the timescales promised.
If you're looking for a mortgage advisor who combines expertise with outstanding customer service, look no further than Elyssian Finance Co Ltd. Catherine and her team are simply the best in the business.
Five stars without hesitation!

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely helpful!

Michelle and Cathy have both been incredibly helpful both in our initial mortgage and recent re-mortgaging. They are quick to reply to messages and have secured the best deal for us, giving lots of helpful guidance along the way.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

amazing and professional

Catherine and Michelle at Elysian Finance are the best at what they do - I have worked with Catherine at Elysian Finance twice now for mortgage advice and to secure my mortgage and I will always use them. They always give the best advice, and provide the best rates as possible.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I’ve been using Elysian Finance for more than 10 years and have always had excellent service from Catherine and Michelle. I wouldn’t use anyone else.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

More than 9 years with them and keep going strong!

We’ve been working with Cathy at Elysian Finance for over 9 years, and we cannot recommend her highly enough. Throughout this time, she has consistently demonstrated exceptional knowledge, professionalism, and dedication. Cathy is always responsive, proactive, and takes the time to explain market trends and changes, ensuring we are well-informed and prepared for any impact on our mortgage.

Her personalised approach and commitment to securing the best possible outcomes for us have been invaluable. We trust her completely and truly appreciate the peace of mind she brings to what can often be a complex process. If you’re looking for someone who genuinely cares and goes above and beyond, Cathy is the person to call.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Phoebe and Sabrina were fantastic

Phoebe and Sabrina were fantastic in helping us secure a mortgage on our first property! Very knowledgeable and responsive, they made the process feel much more manageable. They were always on hand and worked extremely hard and very efficiently when we faced some unexpected hurdles. Can 100% recommend and would definitely use Elysian in the future!

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Superb Customer Service

Catherine and Michelle at Elysian Finance are superb. I have relied on them for mortgage help for the last 5 years and they are responsive and very helpful. Mortgages are the largest proportion of my budget and can be very stressful, but the staff at Elysian take all the stress out of the process of obtaining the best possible mortgage.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Phoebe and Sabrina have been great!!…

Phoebe and Sabrina have been extremely helpful throughout our mortgage porting application - Phoebes always on hand to answer questions and talk through the current economic environment to ensure we have as much information to hand as possible. Super responsive, switched on and helpful. 5*!! A lucky find

October 30, 2025
Unprompted review

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