Elysian Finance Ltd Reviews 221

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and dedication, making the mortgage process smooth and stress-free. Reviewers frequently highlight the excellent service, noting that the team goes above and beyond to provide meaningful advice and secure the best deals. People appreciate the quick response times and clear communication, which helps alleviate concerns and ensures a seamless experience from start to finish. The personalized approach and constant support are highly valued, with many customers returning for their services over several years.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Service

Reviewers consistently express high satisfaction with the service, often highlighting the professionalism,... See more

Customer service

Consumers find customer service to be overwhelmingly positive, with many reviewers highlighting the... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the promptness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've gotten my mortgages through Elysian Finance for the the past 9 yrs - staying with them speaks volumes. Having just secured my latest mortgage through Joanne with tricky circumstances she has been... See more

Rated 5 out of 5 stars

Excellent support from Phoebe. She helped us secure a mortgage at a very competitive rate (based on my search - it would not be possible to secure a better deal than that!). In addition, Phoebe ha... See more

Company replied

Rated 5 out of 5 stars

Catherine was open, honest, prompt and above all, TRUSTWORTHY from start to finish. We had a lot of stop / starts on our path to eventually buying our home and Elysian were never pushy or frustrated -... See more

Rated 5 out of 5 stars

Catherine and Michelle were fantastic in guiding us through the process of getting a mortgage offer for the first time. They answered all of our questions, were always available for us, and helped us... See more


Company details

  1. Mortgage Broker

Written by the company

We specialise in providing you with quality, professional mortgage and protection advice that you can trust. Whether it be a mortgage, growing your property portfolio or protecting your home, your loved ones or your lifestyle, we aim to find the best solution for you tailored to your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

221 reviews

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Rated 5 out of 5 stars

Catherine and Michelle were fantastic…

Catherine and Michelle were fantastic in guiding us through the process of getting a mortgage offer for the first time. They answered all of our questions, were always available for us, and helped us secure out mortgage within a matter of a few weeks. No undue delays. Would definitely recommend

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience with Phoebe

Had a wonderful experience with Phoebe, extremely helpful with our first property purchase. Received confident guidance with our mortgage and was responsive with all our questions (no matter how naive)

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Phoebe is one of the best in the game! 10/10

Elysian are fantastic! Buying a first time property is a very daunting process, but working with Phoebe at Elysian truly made it a breeze. From our original conversation, to completing the process now, Phoebe has been extremely good to work with. She was always so quick in response to emails, and helped the process be as smooth as possible. Will definitely be recommending to friends!

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Could not recommend them enough

Could not recommend them enough, Phoebe and Sabrina were fantastic throughout my property purchase - extremely responsive and knowledgeable. There were a few changes along the way they were on it at all times, thanks so much both!

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great from start to finish

Catherine was open, honest, prompt and above all, TRUSTWORTHY from start to finish. We had a lot of stop / starts on our path to eventually buying our home and Elysian were never pushy or frustrated - they simply acted as and when instructed and we felt that Catherine had our best interests at heart, Absolutely would recommend and use again! Thanks again, Steve

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Exemplary Service

Oliver and Sabrina really did a fantastic job with my mortgage, it was so easy and they were such good communicators. I got the most competitive rate and the service easily beat all other broker options I enquired about. Couldn't recommend more.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

overwhelmingly positive experience with Elysian Finance

I can’t say enough good things about my experience working with Phoebe and Elysian Finance. From start to finish, Phoebe made the mortgage process incredibly smooth, transparent, and stress-free. Her communication was always prompt, clear, and helpful — something that really stood out during what can often be a complex process.

In fact, my experience was so overwhelmingly positive the first time that I didn’t hesitate to reach out to Phoebe again for my second mortgage. We’re now very close to completing, and once again, she has gone above and beyond to support us every step of the way.

It’s rare to find someone so professional, kind, and genuinely committed to helping their clients succeed. Not least, always always proactively on the hunt for the best possible rates! Thank you, Phoebe, for making both mortgage experiences seamless and positive. I wouldn't trust anyone else, her service never stops!

Highly recommended!

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Their agility is out of this world

Their agility is out of this world. Besides the great service provided - the team is able to provide meaningful advice in a timely manner. They really go above and beyond to support the buyers throughout the process.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing mortgage advisors

I've gotten my mortgages through Elysian Finance for this past 6 yrs. They have been amazing during all of my renewal processes. I have recently secured my latest mortgage through Joanne with tricky circumstances (rate cut) and she has also advised me on financial options available for another purchase/mortgage. Service rating - A+

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Another good experience

This was the 2nd time we've used Elysian for a mortgage and again they were great. Very professional, very clear and efficient. I have no hesitation to recommend them to others. Thanks particularly to Joanne and Sabrina.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Paul C

Excellent service from Cathy and Michelle. New mortgage went through quickly and without any issues. Thank you so much.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

I've gotten my mortgages through…

I've gotten my mortgages through Elysian Finance for the the past 9 yrs - staying with them speaks volumes. Having just secured my latest mortgage through Joanne with tricky circumstances she has been great working things out and laying out the finacial options months before needing any product and turned it around super quickly when the time came. A+

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience securing our mortgage

We were connected with Oliver at Elysian via our estate agents regarding securing a mortgage on our new property and porting our old mortgage. He was totally fantastic - He kept us updated throughout the process, despite the fact that our mortgage provider were tricky to work with. Everything was thoroughly researched, and we felt Oliver provided us with the best option when it came to securing our mortgage. He was extremely professional and very reassuring, even when we put on pressure with timings! I couldn't recommend him more highly.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

The best

Cathy & Michelle have supported us through three mortgage completions over the last few years. They have been so generous with their time and efforts to help us work through the complexities related to our specific property. We couldn't reccommend them enough.

June 8, 2025
Unprompted review
Rated 5 out of 5 stars

We had a fantastic experience with…

We had a fantastic experience with Cathy and Michelle who were incredibly helpful and knowledgeable. They made the process so easy and were always on hand to answer any queries or issues we had. Professional and friendly, we would highly recommend them to anyone going through the mortgage process.

June 6, 2025
Unprompted review

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