Elysian Finance Ltd Reviews 221

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and dedication, making the mortgage process smooth and stress-free. Reviewers frequently highlight the excellent service, noting that the team goes above and beyond to provide meaningful advice and secure the best deals. People appreciate the quick response times and clear communication, which helps alleviate concerns and ensures a seamless experience from start to finish. The personalized approach and constant support are highly valued, with many customers returning for their services over several years.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Service

Reviewers consistently express high satisfaction with the service, often highlighting the professionalism,... See more

Customer service

Consumers find customer service to be overwhelmingly positive, with many reviewers highlighting the... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the promptness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've gotten my mortgages through Elysian Finance for the the past 9 yrs - staying with them speaks volumes. Having just secured my latest mortgage through Joanne with tricky circumstances she has been... See more

Rated 5 out of 5 stars

Excellent support from Phoebe. She helped us secure a mortgage at a very competitive rate (based on my search - it would not be possible to secure a better deal than that!). In addition, Phoebe ha... See more

Company replied

Rated 5 out of 5 stars

Catherine was open, honest, prompt and above all, TRUSTWORTHY from start to finish. We had a lot of stop / starts on our path to eventually buying our home and Elysian were never pushy or frustrated -... See more

Rated 5 out of 5 stars

Catherine and Michelle were fantastic in guiding us through the process of getting a mortgage offer for the first time. They answered all of our questions, were always available for us, and helped us... See more


Company details

  1. Mortgage Broker

Written by the company

We specialise in providing you with quality, professional mortgage and protection advice that you can trust. Whether it be a mortgage, growing your property portfolio or protecting your home, your loved ones or your lifestyle, we aim to find the best solution for you tailored to your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

221 reviews

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Rated 5 out of 5 stars

Professional and helpful

I had an excellent experience working with Cathy and Michelle from Elysian Finance.
From our first conversation, they were professional, knowledgeable, and genuinely invested in helping me find the best mortgage option.

They were always responsive to questions, offered sound advice, and worked efficiently to ensure deadlines were met. Thanks to their guidance, I was able to secure a great deal and move forward with confidence.

I would highly recommend Elysian Finance to anyone looking for expert mortgage advice.

May 30, 2025
Rated 5 out of 5 stars

Excellent and prompt service

Oliver has been with us through our journey of finding our new home and he has been stellar! Clear and regular communications, answering questions quickly and providing great guidance in a way that would could secure the best deal for us.

We are so very grateful to him and Sabrina for the work they have done for us!

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Cathy and Michelle were fantastic…

Cathy and Michelle were fantastic throughout my mortgage process—informative, proactive, and always adapting to changes. They went above and beyond to find the best options, making everything smooth and stress-free. Highly recommend their expertise and dedication!

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Elysian. Cathy and Michelle were great. Super knowledgeable and professional. Communication was great and everything was finalised smoothly and quickly! 10/10 recommend.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

really helpful!

we are recurring customers of Elysian Finance, we have always been very happy whenever we have had to renegotiate our mortgage, highly recommended!

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We have had excellent experiences with Elysian now on multiple property purchases. Cathy and Michelle went out of their way to deliver a brilliant service, clearly providing solutions that best suited our interests at every stage, often on tight timescales. Highly recommended.

March 30, 2025
Rated 5 out of 5 stars

Great and professional advice

Have used elysium finance for over 10 years now to assist with first time mortgages, remortgages and moving. They always provide friendly and professional advice and go the extra step to understand your own goals and circumstances

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I’ve been going to Joanne for mortgage advice and services since I bought my first home five years ago. Always super helpful, friendly, and makes the process a breeze. Highly recommend.

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Joanne is the best!

Joanne is the best!! i would highly recommend to EVERYONE.
She has been an absolute superstar. From my initial enquiry she has guided me through process and made it completely stress free. Her advise has always been clear and concise. The communication has been fantastic by Joanne and Lisa! My mortgage offer came through in under a week! Lisa, Jo thank you for everything - i look forward to working with you both again on the re- mortgage!

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and efficient

I always feel like I’m in a safe pair of hands with Elysian. I get expert advice and any ask is turned around swiftly and expertly. Would definitely recommend! Thank you again team.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Really wonderful service!

Really wonderful service! Cathy and Michelle guided me through the mortgage application process, answering all my questions clearly and promptly, following up regularly and did it all with a warm personal touch. I would heartily recommend!

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Cathy and…

Brilliant service from Cathy and Michelle - As someone who had no idea how the process worked, they were superb in ‘holding my hand’ through the process. Very quick turnaround too!

March 11, 2025
Unprompted review

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