Elysian Finance Ltd Reviews 221

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and dedication, making the mortgage process smooth and stress-free. Reviewers frequently highlight the excellent service, noting that the team goes above and beyond to provide meaningful advice and secure the best deals. People appreciate the quick response times and clear communication, which helps alleviate concerns and ensures a seamless experience from start to finish. The personalized approach and constant support are highly valued, with many customers returning for their services over several years.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Service

Reviewers consistently express high satisfaction with the service, often highlighting the professionalism,... See more

Customer service

Consumers find customer service to be overwhelmingly positive, with many reviewers highlighting the... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the promptness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've gotten my mortgages through Elysian Finance for the the past 9 yrs - staying with them speaks volumes. Having just secured my latest mortgage through Joanne with tricky circumstances she has been... See more

Rated 5 out of 5 stars

Excellent support from Phoebe. She helped us secure a mortgage at a very competitive rate (based on my search - it would not be possible to secure a better deal than that!). In addition, Phoebe ha... See more

Company replied

Rated 5 out of 5 stars

Catherine was open, honest, prompt and above all, TRUSTWORTHY from start to finish. We had a lot of stop / starts on our path to eventually buying our home and Elysian were never pushy or frustrated -... See more

Rated 5 out of 5 stars

Catherine and Michelle were fantastic in guiding us through the process of getting a mortgage offer for the first time. They answered all of our questions, were always available for us, and helped us... See more


Company details

  1. Mortgage Broker

Written by the company

We specialise in providing you with quality, professional mortgage and protection advice that you can trust. Whether it be a mortgage, growing your property portfolio or protecting your home, your loved ones or your lifestyle, we aim to find the best solution for you tailored to your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

221 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Excellent service

We are very happy with the service we received from Elysian Finance to secure our recent mortgage offer.
Oliver and Lisa were brilliant; all of our queries were answered quickly and clearly, and we felt fully informed at every stage of the process. It all took much less time than we had anticipated and Oliver's advice was invaluable.
We have a mortgage offer we are pleased with, and we will most certainly return to Elysian when our fixed term is ending as well as for any other financial advice or services we may need.
We would not hesitate in recommending Elysian Finance.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Phoebe & Lisa

Thank you Phoebe & Lisa. So helpful throughout this process to get two mortgage offers over the line. We've really appreciated the regular communication. Jonan and Srishti.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Cathy and Michelle were very helpful to me and my partner (first time buyers). They made sure we understood every step in the process, nothing was ever too much for them to help or answer. We would highly recommend Elysian to anyone out there!

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Oliver and Lisa have been super responsive, professional, patient and most importantly very effective!

They have helped us secure a great deal given our circumstances. Would not have any hesitation in recommending them.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!

Joanne and Lisa helped me with my remortgage. They were extremely helpful and always responded promptly. I will definitely return to them for my next remortgage.

September 9, 2024
Rated 5 out of 5 stars

Don't look beyond Elysian

I have used Elysian for a number of mortgages / re-mortgages over the years. Cathy and Michelle make the whole thing effortless and have the best deals and take away all the hard work.

I would thoroughly recommend them.

January 28, 2025
Unprompted review
Rated 4 out of 5 stars

Outstanding Support and Expertise from…

Outstanding Support and Expertise from Elysian Finance Ltd

During my remortgage and new mortgage processes as part of our sale and purchase journey. They provided clear, concise guidance and went above and beyond to ensure I understood every aspect, even the parts I initially struggled with.

A special shoutout to Lisa and Phoebe, who were simply brilliant throughout the entire process. Their professionalism, patience, and dedication to answering all my questions—no matter how small—made the experience seamless and stress-free.

What truly sets them apart is their ongoing involvement; even to this day, they remain actively engaged, ensuring every sale and purchase is completed without a hitch. I cannot recommend Elysian Finance Ltd enough for anyone seeking reliable, knowledgeable, and personable mortgage support.

January 8, 2025
Elysian Finance Ltd logo

Reply from Elysian Finance Ltd

Thank you so much for your review and kind words.

We are pleased to hear that your experience of Elysian Finance met our high standards and expectations, we would also love to know what improvements we could make to get those 5 stars as we always strive for excellence.

I'll be sure to pass your feedback on to Phoebe & Lisa

Wishing you the very best and look forward to working with you in the future

Elysian Finance

Rated 5 out of 5 stars

Great experience

Great experience, my mortgage advisor Dan was particularly great. Highly recommend

April 15, 2024
Elysian Finance Ltd logo

Reply from Elysian Finance Ltd

Thank you so much for your 5* review and kind words.

We are pleased to hear that your experience of Elysian Finance met our high standards and expectations. I'll be sure to pass your feedback on to Dan

Wishing you the very best and look forward to working with you in the future

Elysian Finance

Rated 5 out of 5 stars

Quick and easy!

Phoebe has been fantastic - she has guided me through the whole process and is very knowledgable and responsible. She turned things around super quickly, too. I'd recommend her to anyone who asked!

January 10, 2025
Unprompted review
Elysian Finance Ltd logo

Reply from Elysian Finance Ltd

Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Elysian Finance met our high standards and expectations. I'll be sure to pass your feedback on to Phoebe

Wising you the very best.
Elysian Finance

Rated 5 out of 5 stars

House move. Securing finance. Second time using Elysian Finance

I would like to express my gratitude to Lisa and Dan. They have been absolutely fantastic in helping us secure funds for our next move.
This is the second time we are using Elysian Finance, and it is because of people like Lisa and Dan who work there. Always at hand to answer any questions, with great knowledge of the industry, they were swift and precise when acting on our behalf. And they are just lovely people.
We will not hesitate to recommend Elysian Finance.

Thank you,
Regards,
B. Chikovani

November 27, 2024
Unprompted review
Elysian Finance Ltd logo

Reply from Elysian Finance Ltd

Thank you so much for your 5* review and kind words.

We are pleased to hear that your experience of Elysian Finance met our high standards and expectations. I'll be sure to pass your feedback on to Lisa & Dan.

Wishing you the very best.
Elysian Finance

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