Elysian Finance Ltd Reviews 223

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and dedication, making the mortgage process smooth and stress-free. Reviewers frequently highlight the excellent service, noting that the team goes above and beyond to provide meaningful advice and secure the best deals. People appreciate the quick response times and clear communication, which helps alleviate concerns and ensures a seamless experience from start to finish. The personalized approach and constant support are highly valued, with many customers returning for their services over several years.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Service

Reviewers consistently express high satisfaction with the service, often highlighting the professionalism,... See more

Customer service

Consumers find customer service to be overwhelmingly positive, with many reviewers highlighting the... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the promptness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've gotten my mortgages through Elysian Finance for the the past 9 yrs - staying with them speaks volumes. Having just secured my latest mortgage through Joanne with tricky circumstances she has been... See more

Rated 5 out of 5 stars

Excellent support from Phoebe. She helped us secure a mortgage at a very competitive rate (based on my search - it would not be possible to secure a better deal than that!). In addition, Phoebe ha... See more

Company replied

Rated 5 out of 5 stars

Catherine was open, honest, prompt and above all, TRUSTWORTHY from start to finish. We had a lot of stop / starts on our path to eventually buying our home and Elysian were never pushy or frustrated -... See more

Rated 5 out of 5 stars

Catherine and Michelle were fantastic in guiding us through the process of getting a mortgage offer for the first time. They answered all of our questions, were always available for us, and helped us... See more


Company details

  1. Mortgage Broker

Written by the company

We specialise in providing you with quality, professional mortgage and protection advice that you can trust. Whether it be a mortgage, growing your property portfolio or protecting your home, your loved ones or your lifestyle, we aim to find the best solution for you tailored to your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Quick and easy!

Phoebe has been fantastic - she has guided me through the whole process and is very knowledgable and responsible. She turned things around super quickly, too. I'd recommend her to anyone who asked!

January 10, 2025
Unprompted review
Elysian Finance Ltd logo

Reply from Elysian Finance Ltd

Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Elysian Finance met our high standards and expectations. I'll be sure to pass your feedback on to Phoebe

Wising you the very best.
Elysian Finance

Rated 5 out of 5 stars

House move. Securing finance. Second time using Elysian Finance

I would like to express my gratitude to Lisa and Dan. They have been absolutely fantastic in helping us secure funds for our next move.
This is the second time we are using Elysian Finance, and it is because of people like Lisa and Dan who work there. Always at hand to answer any questions, with great knowledge of the industry, they were swift and precise when acting on our behalf. And they are just lovely people.
We will not hesitate to recommend Elysian Finance.

Thank you,
Regards,
B. Chikovani

November 27, 2024
Unprompted review
Elysian Finance Ltd logo

Reply from Elysian Finance Ltd

Thank you so much for your 5* review and kind words.

We are pleased to hear that your experience of Elysian Finance met our high standards and expectations. I'll be sure to pass your feedback on to Lisa & Dan.

Wishing you the very best.
Elysian Finance

Rated 5 out of 5 stars

We have been guided by Elysian Finance…

We have been guided by Elysian Finance through numerous Mortgage Applications over the past 10 years on 3 different properties. We cannot recommend Cathy and her team highly enough. They secure optimal rates and are incredibly prudent when offering financial advice.

November 26, 2024
Unprompted review
Elysian Finance Ltd logo

Reply from Elysian Finance Ltd

Thank you so much for your 5* review and kind words.

We are pleased to hear that your experience of Elysian Finance met our high standards and expectations. I'll be sure to pass your feedback on to Cathy and the team,

Wishing you the very best.
Elysian Finance

Rated 5 out of 5 stars

This our 3rd time to remortgage our…

This our 3rd time to remortgage our property with Joanne and Lisa, they are extremely helpful, supportive and caring and very communicative and making sure that we get best suitable rate possible, we are grateful for their assistance and strongly recommend their service.

November 19, 2024
Unprompted review
Elysian Finance Ltd logo

Reply from Elysian Finance Ltd

Thank you so much for your 5* review and continued support of our services.

We are pleased to hear that your experience of Elysian Finance, once again met our high standards and expectations. I'll be sure to pass your feedback on to Joanne & Lisa

Wishing you the very best.
Elysian Finance

Rated 5 out of 5 stars

Very happy with our experience…

We're very happy with our experience dealing with Elysian Finance. Oliver was always quick to respond to our queries (of which there were many), and brought us through the process of collecting & submitting the required documentation with a minimum of fuss.

Overall I would not hesitate to recommend them.

November 1, 2024
Unprompted review
Elysian Finance Ltd logo

Reply from Elysian Finance Ltd

Thank you so much for your 5* review and kind words.

We are pleased to hear that your experience of Elysian Finance met our high standards and expectations. I'll be sure to pass your feedback on to Oliver

Wishing you the very best.
Elysian Finance

Rated 5 out of 5 stars

Consistent high performance

We’ve worked with Elysian Finance for 8 years initially for a house move and three subsequent remortgages. The service has always been excellent with great support, efficiency and professionalism. We would highly recommend them.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Very easy, friendly and extremely helpful!

Cathy and Michelle at Elysian Finance have been so friendly and easy to deal with when organising our mortgage. Cathy was helpful and reassured us on any worries and was exactly what you want from a mortgage advisor. Would 100% reccomend to anyone in need of mortgage advice!

November 7, 2024
Unprompted review
Elysian Finance Ltd logo

Reply from Elysian Finance Ltd

Thank you so much for your 5* review and kind words.

We are pleased to hear that your experience of Elysian Finance met our high standards and expectations. I'll be sure to pass your feedback on to Cathy & Michelle

Wishing you the very best.
Elysian Finance

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic - they helped port my mortgage and I was approved in a matter of minutes! Friendly and professional team who were responsive and took initiative throughout the whole process!

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service, highly recommend!

This is my third time using Elysian and every time they have been fantastic. On my most recent remortgage Joanne and Lisa we're super communicative and ensured that got the most competitive rate. Couldn't recommend them highly enough!

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Quick, straightforward and helpful advice

Oliver at Elysian finance gave us great, straightforward and timely advice. I also appreciated that when he was on leave his colleagues Dan and Michelle stepped in so we weren't left waiting. All round a really responsive and effective service.

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

This is the second mortgage that Joanne and Lisa have helped arrange for me. On both occasions they have provided excellent advice and support and helped make the process incredibly straightforward. Thank you for your help!

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Phoebe and Lisa were an enormous help…

Phoebe and Lisa were an enormous help throughout a prolonged purchase process.

Over 9 months, they were incredibly responsive and repeatedly worked for me to change mortgage providers and offers as the market shifted and managed to quickly secure the best rate available at short notice days before I exchanged.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Mortgage Advisor - Went Above and Beyond!

Working with elysian finance and in particular Phoebe, was an absolute pleasure. From the very start, she made the mortgage process incredibly smooth and stress-free. She took the time to understand my situation, explained all the options clearly and provided expert guidance every step of the way. Phoebe's professionalism, attention to detail and willingness to go the extra mile made me feel confident and supported throughout the process.
Thank you again, as well as the rest of the team and in particular Lisa, for your incredible service and for helping me through such a stressful experience. I highly recommend Phoebe, Lisa and the elysian finance team for anyone seeking knowledgeable and compassionate advisors.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful service from Cathy and…

Wonderful service from Cathy and Michelle! Both excellent at what they do. Respond quickly to queries, make sure you get the best deal possible and are just really lovely and friendly. They’ve helped me a few times now and the quality of service is always consistent. Highly recommend.

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Elysian were amazing to deal with throughout our house purchase, keeping us up to date on the market, making us aware of interest rate movements, working with the lender to process various downward rate adjustments as well as also helping us to secure our buildings/contents insurance. I would very much recommend them, especially Phoebe who worked with us and our lender tirelessly to get us the best rate.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Cathy and Michelle are fantastic

I cannot thank Cathy and Michelle enough for their unwavering support and guidance during our remortgage process. They truly went above and beyond to help us secure the best possible mortgage for our needs. They were super informative and were always there to help with any big or small questions we had. It is great to find professional, friendly brokers that make the whole process stress free and easy. Cannot recommend them enough.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Legends

We have used Elysian for arranging three mortgages now, the most recent for a house-move. They have helped us at every stage of the house search so that we know our budget and end up getting the best mortgage we could for our needs, and we have now secured the house of our dreams. Thanks Joanne and team.

September 19, 2024
Unprompted review

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