I purchased a hoodie from this website, and immediately after the website took my payment, my bank called me with a fraud alert, but I figured that the product is from China so it’s not a big deal. Th... See more
Estrella
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Avoid - scammers! They appear on Facebook marketplace under various names - currently as a clothing retailer called Neo-Sue and their contact address is Bin Estrella GmbH in Germany. They do not s... See more
I also ordered received email saying order is being prepared. Emailed once since then my emails come back saying no such email found. Total scammers. Why are the allowed on platforms lik... See more
I bought a flat pack pantry cabinet before reading these reviews. The company looks legit on its website except that the ‘About Us’ description is such poor English and makes no sense! Everything else... See more
People also looked at
Once bitten twicw shy Glad i looked on…
Once bitten twicw shy Glad i looked on here first before ordering. Been scammed before with another facebook seller Thank you all
Scam scam scam scam scam
Blatant Deception
Scammed…. The Halloween decoration I thought I was buying was actually so far from the picture listed on their website it was laughable. Complete deception and trying to get customer service to assist with making it right was impossible. My advice? DO NOT BUY ANYTHING FROM THIS COMPANY.
SCAM SCAM SCAM!!!!
I was scammed by this fake company along with everyone else. The fraudsters are based in Hong Kong and when I checked my credit card I found a cash transaction fee too. I emailed them in English and Chinese and their responses were pathetic. I attempted to cancel within minutes of ordering and told them this in both languages. They replied that they were sorry I have had waited so long to receive my bag!
I ordered a bag in March
I ordered a bag in March. No delivery and cannot get in touch with anyone. Dont buy
From these scammers.
Scammers!
This company is advertising on facebook as Vergego, they say they are a fashion store, I put an order in and now have to get my money back via the bank. They have replied to my demands for my money back by sending a message asking for an order number it seems to be the only English they understand. They are rude and nothing more than criminals.
Wish I’d checked this before ordering
Wish I’d checked this before ordering! Not getting replies to email, and automated replies on FB. How do I get a refund, anybody any idea please?
The poorest customer service from a fraudulent scam company buyer beware…
They own the company musiccanvasart which advertises a ton on FB.
Their websites advertised products with misleading pics. I ordered a movie character print that said it was on a framed and stretched canvas. The picture showed it that way.
When I received a confirmation of order email it was just the print by itself that I would have never paid their ludicrous price for.
I text their customer service email as that is all they provide for contact info multiple times to cancel the order and issue me a refund as that was the wrong item they promised me.
No one responded and answered. Then finally they sent me an email the item was shipped. Then immediately they answered my emails saying that this item was shipped so they couldn’t stop it when it hadn’t even shipped until a week after I asked for it to be cancelled.
Their email stated I would have to pay for shipping to return the item to China and a 25% restocking fee. They then provided the address.
These are low quality, cheaply made in China goods that are over priced with poor customer service and poor policies! They scam people as does this company who owns them all of the time!
Do not buy anything from this company or one of the other scam companies Bin Estrella gbMh operates.
Non existent customer service
Non existent customer service. Item not as described, tried to get a refund. No response to 3 emails sent. Rip off merchants. Do not but anything from them
I ordered an item for Christmas as a…
I ordered an item for Christmas as a gift from Wreathslife. I was disappointed from the moment I saw the packaging. Just a thin plastic-type envelope. The box was crushed which I expected from the packaging. When I opened the box and saw what was supposed to be what I ordered I was furious as it looked nothing like what was shown on their webpage. Upon further inspection, it was incomplete due to all the missing parts. My first thought was a bait and switch scam.
I sent the company, Wreathslife.com an email expressing my complete dissatisfaction with the crap they had shipped to me and requested a return shipping label and a full refund. There was no reply to my email.
The shipping label gives a return address;
Complete Aviation
PO Box 6033 AMF211-6500
Silver Dart Drive,
Mississauga, Ontario.
When you Google Complete Aviation you will find one listing for a company by that name in Peterborough. Silver Dart Drive in Mississauga is one big parking lot.
Wreathlife is owned and operated by Bin Estrella Gmbh in Germany. Further research shows Estrella has 2 employees and Wreathslife has just 2 employees as well.
This is a scam operation that has been allowed to continue to operate.
Unfortunately never recieved item and…
Unfortunately never recieved item and haven't recieved a refund from when i ordered in october!!
SCAM
Sent the money, no product, no response to emails.
Seems like I'm not the only one, just wish I'd read the reviews first!
AVOID AT ALL COSTS!!
Awful company!..
Awful company!... Purchased over a month ago and they send you the confirmation of shipping but the tracking information doesnt exist and they ignore any messages/emails!
Please avoid at all costs!
I wish I’d checked Trustpilot before…
I wish I’d checked Trustpilot before giving them my money. No products and no response to emails. They gave me a tracking number that doesn’t work. Avoid at all costs.
The product I ordered has not arrived… Estrella will not respond
The product I ordered has not arrived for 6 weeks and they do not respond to emails. They make it look like they are based in Canada but it's just a front. The automated response to emails in in Chinese and is exactly the same. Do not take the risk unless you are prepared to loose your money.
if you like to be kissed
if you like to get it in the bottom of your back, it's the right address
if not run away
No reply to emails no product
No reply to emails no product , tracking number not recognised by delivery company
Bunch a scam artist s
a gang of crooks to avoid at all costs
a gang of crooks to avoid at all costs
sends different products from those ordered, completely useless
do not reply to emails
thieves
Fake Dont buy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


