Exact Delivery Reviews 

423
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 409 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional delivery service, noting that drivers arrive on time and keep them consistently well-informed throughout the entire transport process. People also highlight the incredibly helpful and polite staff who take great care when handling heavy furniture and personal items. Consumers appreciate the reasonable pricing and smooth overall arrangements from beginning to end. Some reviewers were not happy with unprofessional behavior, poor communication, and a lack of proper equipment during certain deliveries. A few people experienced issues with staff wearing inappropriate footwear or failing to handle items properly upon arrival.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals within... See more

Staff

Customers had great appreciation for the staff, frequently highlighting that the delivery personnel were... See more

Service

People report positive experiences with service, frequently praising courteous drivers, punctuality, and... See more

Product

Users describe satisfaction with product delivery, highlighting that items arrived safely in perfect... See more

Price

Reviewers express great satisfaction with the price, highlighting very competitive quotes and no hidden... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The delivery was of a vintage leather armchair and foot stool. The driver and his assistant moved the items with great care, expertly maneuvering the chair through a narrow hallway. They were both f... See more

Rated 5 out of 5 stars

They moved three piece suite from Darlington to Stockport. I used Shiply site and chose them as price cheapest. I paid deposit via secure Shiply site and rest was cash on delivery. They agreed the dat... See more

Rated 5 out of 5 stars

These people are simply the best at what they do. I've dealt with lots of delivery companies and these guys know what they're doing - they really took care to make sure a set of alloy wheels were p... See more

Rated 5 out of 5 stars

This is a remarkable transport company/courier. I bought an oven on eBay, in Darlington, and this company delivered it to north Surrey in three days. They communicated immediately they had the order,... See more


Company details

  1. Courier and Delivery Service

Written by the company

Delivery services with jest of coffee


Contact info

4.8

Excellent

TrustScore 5 out of 5

423 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(423)

419 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Ive never used a service like this before do was quite nervous but i cant recommend this company enough The price was good, the communication was excellent , they did everything they said they, they phoned before they're arrival and the drivers were polite. Highly recommended

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

These people are simply the best.

These people are simply the best at what they do.
I've dealt with lots of delivery companies and these guys know what they're doing - they really took care to make sure a set of alloy wheels were protected for transport and photographed eveything before loading.
Definitely recommend them.
Thanks.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Sofa Delivery

I ordered a sofa through EBay and the seller arranged delivery using this company. They verified all the delivery details (address etc) with me and then gave me a day and approx. time. The delivery was made well within the time frame and I was sent update texts throughout the day. The actual delivery was quick and efficient and I couldn’t have asked for a better service. Very pleased, thank you.

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Daniel was very easy to make arrangements with and the delivery guys picked up and delivered within the time slot they provided. Would happily recommend

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

Mattress delivery

I was kept me informed about timing of delivery from the time of purchase to actual arrival. They were well within the 3 hour time slot and were friendly and helpful in getting a king-size mattress into the house for me.
Altogether a very positive outcome for me.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. They arrived as planned, called me beforehand & turned up on time. They were also very courteous & helpful. Would definitely recommend. Thank you

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, exactly on time from top notch people, easy to contact, super helpful and use a very good system to keep track of delivery every step of the way. Delivered with care and faultless customer service. Thank you

August 3, 2026
Unprompted review

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