Reliable Service From start to finish, this has been an excellent company to deal with. Accurate quote for the job with no hidden extras. Although I wasn't present for the collection, I understand th... See more
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Company details
Written by the company
Delivery services with jest of coffee
Contact info
Unit 1, Portway, Redditch, B98 9BX, Birmingham, United Kingdom
- +447380628478
- parallaxmovers@gmail.com
- exact.delivery
Replied to 10% of negative reviews
Typically replies within 24 hours
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I was kept informed about the…
I was kept informed about the collection the whole time. An extra person was requested to help lift and sure enough he was there. The driver and helper were polite and pleasant and we were very pleased. Thank you.
Original delivery date postponed 24 hrs…
Original delivery date postponed 24 hrs without explanation. Actual delivery excellent by courteous and very helpful staff.
Smooth quick service
Smooth quick service. Good arrived on time. Would definitely use again!
Furniture delivered with care and on…
Furniture delivered with care and on time. Excellent communication during collection and transit.
The best Courier service I've ever…
The best Courier service I've ever used. Took extreme care of cargo. Fantastic communications. Attentive. Prompt. And reasonable. Would definitely use again and highly recommend
Emma mattress
The 2 men that delivered the mattress seemed to be very stressed and tired. They struggled to bring the mattress into the house and I didn't feel I could ask them to take it upstairs. They arrived at 8. 20pm and said they had more deliveries to make and rushed away.
Wanted to deliver at 1am in the morning
Not informed or updated on delays, plus was called at 10:00pm after additional delays stating they will be another 2-3 hours, seriously?
They found us easily and delivered…
They found us easily and delivered quickly
Mattress was delivered on time.
My mattress was delivered within the time frame specified. Even though it was very heavy, the two lads kindly took it to the room of my choice.
Very good service, thank you.
Excellent service and good communication
Excellent service and good communication
GREAT SERVICE
Excellent communication from start to finish. The delivery drivers were excellent. Would definitely recommend.
Great delivery kept informed all the…
Great delivery kept informed all the way.
I would have given them 5 stars but the…
I would have given them 5 stars but the communication was pretty much non existent. They were supposed to call prior to collection/drop off, which didn’t happen. They didn’t arrive in the time slot given when I texted then called I didn’t get an answer. If it hadn’t been for the seller updating me I wouldn’t have known the table had even been collected.
Reliable delivery, delivered with care
My delivery was collected and delivered on time. I recieved notification of it’s scheduled arrival and the delivery crew were very courteous
Terrible lack of comms
Terrible lack of comms.
Van had been booked to collect from me. I made it clear I had to go at 18.30. No contact made by driver until after 19.00 despite my efforts to contact the number that had communicated earlier
Aggressive delivery driver
Aggressive delivery driver - shouted “help” in my face. Broken English so couldn’t understand what he was needing. 2 man delivery, required me as a 3rd. What if I hadn’t been physically able to help?
My package was nearest the cab, so the entire contents had to be taken out first and placed in the road. Total delivery took around 25 minutes!
Collection and delivery - great service
Excellent communication and delivery. Thanks
Fantastic company to work with
Fantastic company to work with, use them quite a lot for our deliveries, very reliable highly reccomend.
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