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Exact Delivery Reviews 154

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TrustScore 4.5 out of 5

4.7

Courier and Delivery Service
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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and reliability of the delivery process. Many appreciate the competitive pricing and the positive interactions with the staff, who are often described as friendly, polite, and helpful, especially with challenging deliveries. The product handling is also frequently commended for its care and professionalism. However, some customers reported issues with delivery personnel, noting instances of rudeness, unhelpfulness, or a lack of English proficiency. A few also experienced unexpected additional charges for upstairs delivery or delays in service, and in one case, isolated incidents during delivery.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting excellent communication... See more

Staff

Consumers generally express satisfaction with the staff, often describing them as polite, helpful, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent communication,... See more

Product

People report positive experiences with product delivery. Customers frequently praise items arriving in... See more

Price

Customers had positive experiences with price. Many reviewers found the pricing to be very reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reliable Service From start to finish, this has been an excellent company to deal with. Accurate quote for the job with no hidden extras. Although I wasn't present for the collection, I understand th... See more

Rated 5 out of 5 stars

The guys arrived exactly as promised. Communication was excellent via email, Shipley app and text message and WhatsApp...all bases were covered ! Item was secured in the lorry that arrived and the... See more

Rated 5 out of 5 stars

I had ordered a mattress that I thought was one of those that arrives rolled up in a box. I wasn't going to be at home when they delivered it, so I left the front porch unlocked, and a message to as... See more

Rated 5 out of 5 stars

A very reliable delivery company that came to collect a piece of furniture that I sold on eBay. The communication from them has been first class & the courier turned up exactly within the 3 hours time... See more

Company details

  1. Courier and Delivery Service

Written by the company

Delivery services with jest of coffee

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

154 reviews

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Replied to 10% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I was impressed with this service in…

I was impressed with this service in their communication. I sold an item and the buyer arranged this courier service. I got text and a call to to tell me the time of collection, the staff member was polite, took photos of the item before they moved it.
I would definitely use this service if I needed an item collected or delivered

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Punctual

Punctual, polite and efficient collection and delivery. The price was also competitive and very reasonable; would definitely recommend the service!

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Delivery Service

Exceptional Delivery Service! I was incredibly impressed with my recent experience. The delivery arrived right on time, the driver was friendly and professional, and all of my items were handled with great care. The real standout was the communication—updates were clear, timely, and made the whole process stress-free. It’s rare to find a service that’s this reliable and efficient. I’ll definitely be using them again and highly recommend them to anyone looking for fast, trustworthy delivery!

November 13, 2025
Unprompted review

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