Mark Trafford at Boucher Road branch was amazing. Very helpful, knowledgeable and patient when we visited the store with mum to buy her a bed. He couldn’t have been more respectful, kind or conside... See more
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See what reviewers are saying
EZ living furniture has been amazing from start to finish. I looked at beds in dreams before EZ living & the selection there was 10 times nicer & they were doing a sale. I ordered my bed in April & wa... See more
We’ve been returning to EZ Living time and again, and the reason is simple: Sharon and Grace. They are absolutely amazing—super helpful, incredibly knowledgeable, and true experts in their field. Noth... See more
We was looking around the store, when we was approached by Dylan. He asked if we needed any assistance, proceeded to engage and interact with us, offering an insight to his knowledge and also just gen... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Garden Furniture Shop
- Living Room Furniture Store
- Mattress Store
- Sofa Store
Written by the company
EZ Living Furniture is a furniture retailer committed to providing the latest in living, dining, and bedroom furniture. We aim to stock affordable elegant sofas and the most comfortable and supportive mattresses from top brands for reasonable prices. We even focus on the little things and have many unique accessories items to decorate your home for less, like wall art, lamps, or artificial flowers. During Christmas time our showrooms transform into magical Winter Wonderland where you can get a beautiful tree and decorations. Here at EZ Living Furniture, we value high levels of customer satisfaction which is why our sales staff in-store and online have the most up-to-date knowledge of our products and are ready to demonstrate their commitment to providing excellent customer service for all of our customers. We have a number of showrooms across Ireland and Northern Ireland all stocked with our display models. Our online store is the biggest showroom of all though. So visit our website www.ezlivingfurniture.co.uk for product inspirations and more information!
Contact info
Unit 4 Crescent Link Retail Park, BT47 6SA, Derry, United Kingdom
- 08458747487
- websales@ezlivingfurniture.co.uk
- ezlivingfurniture.co.uk
4.6
Excellent
337 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great shop in Boucher Rd Belfast
Great shop in Boucher Rd Belfast, Stevie was brilliant sorted everything.
January 4, 2025
Unprompted review
Reply from EZ Living Furniture UK
Hi Brian
Thank you for your review ,
We appreciate you taking the time to do so
Excellent customer service
Excellent customer service, Phil was easy to talk to and very helpful with our needs, I would highly recommend visiting the Ezliving interiors in Holywood exchange for furniture in the future.
January 8, 2025
Unprompted review
Reply from EZ Living Furniture UK
Hi James
We are really delighted to read your positive feedback and especially your lovely compliments to our team
We look forward to seeing you again soon !
We got a table from EZ living in the…
We got a table from EZ living in the past year and it’s been great quality, will be back in the future.
July 18, 2024
Unprompted review
Reply from EZ Living Furniture UK
hi Dillon
Thank you so much for your wonderful feedback
We are delighted to hear you will be a returning customer
Did not get the item
Did not get the item. And waited 2weeks for the refund of my money.
November 20, 2024
Staff very helpful and pleasant
November 24, 2024
Unprompted review
Reply from EZ Living Furniture UK
Hi Karen
Thank you for taking the time to post a review we appreciate your feedback
Reply from EZ Living Furniture UK
Hi Stephen
Many Thanks for leaving a review we appreciate your feedback
Amazing customer service
Amazing customer service. Nothing was too much for them, and took their time to make sure we aeen everything and never once tried to push a sale, just made us feel very comfortable. Will definitely return soon and recommend others to do so also.
December 8, 2024
Unprompted review
Reply from EZ Living Furniture UK
Hi KB
Thank you for taking the time to post such wonderful feedback
We are delighted to read of your pleasant experience and glad our team were able to assist in such a pleasant way
We look forward to welcoming you again soon
Jason Banbridge store great service…
Jason Banbridge store great service thank you Jason
November 29, 2024
Unprompted review
Reply from EZ Living Furniture UK
Hi Christine
Many thanks for taking the time to post a review
We appreciate your feedback
Trying to get refund for a chair we…
Trying to get refund for a chair we ordered and nobody on the line can sort it for us. Someone supposed to ring us back and still haven’t a month later. Got click and collect to Derry store.
November 1, 2024
Reply from EZ Living Furniture UK
Hi Mark
I am sorry to read this
I will look into this for you now and contact you via email
Upholstered dining bench with back in…
Upholstered dining bench with back in dark green weave/tweed type material. Looks really expensive when it was a bargain. Such a comfortable statement piece.
November 1, 2024
Reply from EZ Living Furniture UK
Hi Donna
Thank you foe taking the time to post such lovely feedback
We are thrilled to hear how happy you are with your item and that the quality was up to a high standard
We thank you for your custom and look forward to having you shop with us again soon !
Fantastic quality bookcase and packaged…
Fantastic quality bookcase and packaged well to ensure it was delivered safely.
November 1, 2024
Reply from EZ Living Furniture UK
Hi Lucy
Thank you very much for posting such wonderful feedback
We are delighted you are happy with your item and appreciate you taking the time to review us and for your custom
Great product, great service
Furniture arrived within time quoted, packaged amazingly well to avoid damage. The furniture is as pictured, beautifully finished and looks even better than in the pictures. Very happy with quality and value for money.
October 30, 2024
Reply from EZ Living Furniture UK
Hi S
Thank you for your really lovely feedback
We are delighted to hear you were happy with your shopping experience
We look forward to having you shop with us again soon
Reply from EZ Living Furniture UK
Hi JP
Thank you for taking the time to post a review
We appreciate your feedback
Very professional and friendly staff. Beautiful furniture and accessories
Very professional and friendly staff. Love EZ Livings range of furniture and accessories.
October 18, 2024
Reply from EZ Living Furniture UK
Hi Kelly
Thank you so much for your lovely feedback we appreciate you taking the time to post a review
Reply from EZ Living Furniture UK
hi Sara
Thank you for your review
We appreciate your feedback
Avoid at all costs
An experience I won’t ever be repeating. Avoid this company and shop where your custom is valued.
September 26, 2024
Reply from EZ Living Furniture UK
Hi Caoimhin
We are sorry to read this , I have looked into your order and can see you were querying your refund.
The item you returned and requested a refund for was refunded for the actual amount you paid for it as provided with screenshots.
When a discount code is applied to an order - it is divided between all products - if you then decide to return one product the amount you paid for that product is the amount you are refunded.
In relation to the refund delay which we have apologised for - this was due to a system error which has showed your refund had been issued previously - however when highlighted we then refunded you immediately as we were none the wiser.
We do appreciate your custom and thank you for your order
Customer services non existent
My order wasn’t trackable online, I emailed to find out what was happening and got no response. When the table I ordered did arrive it was damaged in several places which are very obvious (black table with wood colour showing through where the damage is). Again I emailed customer service and have had no reply whatsoever. I’ve now got a damaged table repacked and sitting in my house waiting to be returned, I suspect I will never hear from them again though. Think carefully before ordering!
September 1, 2024
Reply from EZ Living Furniture UK
Hi Jessica
We are sorry to read your review
We have taken a look and can see we unfortunately have no email from yourself advising on an issue with the order ?
We have sent you an email also this morning and we are more then happy to assist you on this
I was in the derry store and dealt with…
I was in the derry store and dealt with grace. Her customer service was impeccable, she was so helpful and couldn’t do enough for us. Will definitely be back. Sharon was also great
September 29, 2024
Unprompted review
Reply from EZ Living Furniture UK
hi Gabrielle
Thank you for reviewing us online
We are so happy to read your lovely comments and look forward to having you in store again soon !
Kate Cresent link
Kate, Kate,Kate, thank you so much for your professionalism and knowledge. The confidence you gave us in making our purchase makes for a great shopping experience especially when making a huge purchase.
Cresent link Derry.
Our go to furniture shop. 5*
September 29, 2024
Unprompted review
Table and chairs
Grace was extremely knowledgable and helpful. She instilled confidence as a sales person and gave us good attention.
September 8, 2024
Unprompted review
Reply from EZ Living Furniture UK
Hi Ann- Louise
Thank you for your compliments towards Grace, we will be sure to pass them on to her
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