EZ Living Furniture UK Reviews 

337
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Mark Trafford at Boucher Road branch was amazing. Very helpful, knowledgeable and patient when we visited the store with mum to buy her a bed. He couldn’t have been more respectful, kind or conside... See more

Rated 5 out of 5 stars

EZ living furniture has been amazing from start to finish. I looked at beds in dreams before EZ living & the selection there was 10 times nicer & they were doing a sale. I ordered my bed in April & wa... See more

Rated 5 out of 5 stars

We’ve been returning to EZ Living time and again, and the reason is simple: Sharon and Grace. They are absolutely amazing—super helpful, incredibly knowledgeable, and true experts in their field. Noth... See more

Rated 5 out of 5 stars

We was looking around the store, when we was approached by Dylan. He asked if we needed any assistance, proceeded to engage and interact with us, offering an insight to his knowledge and also just gen... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Garden Furniture Shop
  4. Living Room Furniture Store
  5. Mattress Store
  6. Sofa Store

Written by the company

EZ Living Furniture is a furniture retailer committed to providing the latest in living, dining, and bedroom furniture. We aim to stock affordable elegant sofas and the most comfortable and supportive mattresses from top brands for reasonable prices. We even focus on the little things and have many unique accessories items to decorate your home for less, like wall art, lamps, or artificial flowers. During Christmas time our showrooms transform into magical Winter Wonderland where you can get a beautiful tree and decorations. Here at EZ Living Furniture, we value high levels of customer satisfaction which is why our sales staff in-store and online have the most up-to-date knowledge of our products and are ready to demonstrate their commitment to providing excellent customer service for all of our customers. We have a number of showrooms across Ireland and Northern Ireland all stocked with our display models. Our online store is the biggest showroom of all though. So visit our website www.ezlivingfurniture.co.uk for product inspirations and more information!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

337 reviews

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Asks customers to review

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Replied to 25% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(337)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service from Ted in Derry

Ted from the store in the crescent link retail park in Derry was a brilliant help to us and very friendly. He made our experience very comfortable and we were very well informed on our options and how our payments would be processed. Brilliant customer service and it would absolutely make us come back again.

September 21, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

hi ryan

Thank you so much for your wonderful review

We appreciate your feedback

Rated 5 out of 5 stars

Every aspect of my dealings with EZ…

Every aspect of my dealings with EZ have been 5 star. Price, quality of the goods, delivery, after sales service. There are not many companies like this any more.

August 27, 2024
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Leonard

Thank you very much for your wonderful review

We are delighted to read such wonderful feedback and glad to hear you are happy with your items and the service

Rated 5 out of 5 stars

My garden chairs arrived last Friday

My garden chairs arrived last Friday, so pleased with them they are just as I was hoping for. Well packaged up and I was kept up to date with the delivery. I wouldn’t hesitate to buy from this company again.

August 20, 2024
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Julia

Thank you so much for your lovely review

We are delighted to hear you are pleased with your garden furniture

We thank you for your custom

Rated 5 out of 5 stars

Sleek and beautiful

Side tables arrived on time and looks gorgeous, goes well with the rest of the furniture.

August 16, 2024
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Balquis

Thank you so much for your lovely feedback

We are glad to hear you are happy with your items and thank you for your custom

Rated 5 out of 5 stars

Superb service

Ted was very knowledgeable and explained the product and options very well and provided us with a quote to enable us to make an informed decision

September 11, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Angel

Thank you for your review

We appreciate you taking the time to post some feedback

Rated 5 out of 5 stars

Excellent service

My wife and I came in to EZ Living at the Holywood Retail park looking to sort out the bedroom of our new home, not really sure what to be looking out for. The Mr Dylan Rhodes approaches us and proceeds to give us the most useful and honest help and insight as we look for a mattress that suits us. He was approachable, friendly, knew his stuff, and just a pretty great guy.

August 16, 2024
Unprompted review
Rated 4 out of 5 stars

Malaga garden set

Easy to put together. Malaga garden set. Customer service excellent. Only thing not being it 5 stars was there was some scratches on ratin, some screws would not align to screw holes. Some of the ratin around the legs needed taping to stop it unraveling. But overall great.

July 22, 2024
Rated 5 out of 5 stars

Purchase + Great experience

We was looking around the store, when we was approached by Dylan. He asked if we needed any assistance, proceeded to engage and interact with us, offering an insight to his knowledge and also just generic chit chat - Not pushy, just a decent bloke willing to help. We ordered a 3 seater mainly because of how nice the guy was!

August 11, 2024
Unprompted review
Rated 5 out of 5 stars

We travelled from Ballymena to view the…

We travelled from Ballymena to view the outdoor furniture but unfortunately the item we wanted was not on the shop floor. The amazing and friendly Caoimhe went above and beyond to ensure we purchased an item that we were totally satisfied with. We could not recommend Caoimhe and Kate enough and are a great asset to the business. We were greeted with a friendly welcome and we left with a brilliant purchase.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

I was thrilled with my egg chair…

I was thrilled with my egg chair unfortunately they were some missing parts which were quickly replace.A lady called Katelyn dealt with it, she replied immediately to my emails so thank you.
I couldn't find one in the UK as nice as yours the only downside was the tax and delivery charge but it was worth it

July 25, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Estelle

Thank you for your lovely feedback - we are delighted to here you are so happy with our range of products and customer service from Katelyn

Thank you so much for letting us know.

Rated 5 out of 5 stars

Beautiful piece of furniture delivered…

Beautiful piece of furniture delivered safely and incredibly well wrapped. Thank you 🙂

July 8, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Helen

Thank you very much for taking the time to post such lovely feedback for us

We are delighted to hear you are happy with your purchase

Rated 5 out of 5 stars

Good communication and someone on the…

Good communication and someone on the phone to answer any questions. Up to date info given. We are thrilled with our purchase which arrived as planned. Delivery guys really nice and friendly too 👍👍

August 1, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Tim

Thank you for your review

We appreciate you taking the time to post your feedback

We are delighted to hear the team looked after you so well

Rated 5 out of 5 stars

Caoimhe was a wealth of ideas and…

Caoimhe was a wealth of ideas and knowledge. Amazing customer service I will definitely return. Furniture and service first class.

August 22, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Shauna


That is wonderful to hear that Caoimhe was so helpful to you - we will make sure to pass on the good feedback..

Thanks so much!

Rated 5 out of 5 stars

Beautiful dining table which…

Ordered a beautiful dining table which was delivered on schedule & assembled. Great customer service from the in store sales staff and the delivery team. xxxxx

February 9, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Kelly

We are so delighted to read your wonderful review

Its always nice to hear positive customer interactions

Thank you for your custom we look forward to welcoming you again soon

Rated 5 out of 5 stars

Excellent help and service from grace…

Excellent help and service from grace in Derry store. Great recommendations and accommodating in our delivery times.

August 17, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Good afternoon Annie

What can we say - Grace is super - we are so happy to hear our customers think that too!

Thanks for shopping with us and taking the time to review us online.

Rated 5 out of 5 stars

Staff were really friendly and helpful

Staff were really friendly and helpful, we were served by Joshua in the Banbridge store, who was able to answer all our questions and made our purchase all the easier.

August 17, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Peter

Thank you for your feedback

We appreciate you posting a review and thank you for your custom

Rated 5 out of 5 stars

will sleep EZ. happy customer

Iwent to ez living furniture store as we wanted to replace our current mattress. I was surprised at the amount of choice in the shop. It was a bit overwhelming but the sales advisor was able to refine my choice as we wanted a very firm mattress because of my husband's back problems.she was very informative and polite but not overly pushy.told us to try out some which would help make our choice. Got a good deal and a quick delivery date .
Very happy with my experience would recommend this company.

August 13, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Tony

Thank you for your review

We appreciate you taking the time to post your feedback

We are delighted to hear the team looked after you so well and look forward to welcoming you again soon

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