EZ Living Furniture UK Reviews 

337
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Mark Trafford at Boucher Road branch was amazing. Very helpful, knowledgeable and patient when we visited the store with mum to buy her a bed. He couldn’t have been more respectful, kind or conside... See more

Rated 5 out of 5 stars

EZ living furniture has been amazing from start to finish. I looked at beds in dreams before EZ living & the selection there was 10 times nicer & they were doing a sale. I ordered my bed in April & wa... See more

Rated 5 out of 5 stars

We’ve been returning to EZ Living time and again, and the reason is simple: Sharon and Grace. They are absolutely amazing—super helpful, incredibly knowledgeable, and true experts in their field. Noth... See more

Rated 5 out of 5 stars

We was looking around the store, when we was approached by Dylan. He asked if we needed any assistance, proceeded to engage and interact with us, offering an insight to his knowledge and also just gen... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Garden Furniture Shop
  4. Living Room Furniture Store
  5. Mattress Store
  6. Sofa Store

Written by the company

EZ Living Furniture is a furniture retailer committed to providing the latest in living, dining, and bedroom furniture. We aim to stock affordable elegant sofas and the most comfortable and supportive mattresses from top brands for reasonable prices. We even focus on the little things and have many unique accessories items to decorate your home for less, like wall art, lamps, or artificial flowers. During Christmas time our showrooms transform into magical Winter Wonderland where you can get a beautiful tree and decorations. Here at EZ Living Furniture, we value high levels of customer satisfaction which is why our sales staff in-store and online have the most up-to-date knowledge of our products and are ready to demonstrate their commitment to providing excellent customer service for all of our customers. We have a number of showrooms across Ireland and Northern Ireland all stocked with our display models. Our online store is the biggest showroom of all though. So visit our website www.ezlivingfurniture.co.uk for product inspirations and more information!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

337 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(337)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I just bought a sliding wardrobe from…

I just bought a sliding wardrobe from ez living furniture and from the time we walked into the shop in nase the experience was amazing helpful staff couldn't do enough the delivery was on time and fitting crew was on time and bought were courtiers and helpful and did a great job wishing you all well and continued success into the future

August 13, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Richard

Thank you for your review - we are delighted to hear that the team in our store was so helpful to you on your recent visit to the store.

Thanks so much for your support!

Rated 5 out of 5 stars

We brought two pictures from…

We brought two pictures from Londonderrry/Derry store. The lady which I didn’t get a name, was so helpful and patient.

August 8, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Olivia and Scott

Thank you for taking the time to post a review

We are delighted to read such lovely compliments on our team and store

Rated 5 out of 5 stars

Very friendly service

Very friendly service. Time was given before committing to purchase. Sharon was very helpful (Derry Branch)

August 12, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Claudine

Thank you for your lovely feedback we appreciate your review

Rated 5 out of 5 stars

Beautiful table and very helpful…

Beautiful table and very helpful customer service

July 13, 2024
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Bernie

Thank you for taking the time to post a review and glad to hear you were happy with your online purchase and the service you received

Rated 5 out of 5 stars

Personalised , informative and accurate information

I visited EZ LIVING store Derry, N.Ireland.
My sales advisor was Kate.

The store layout and presentation is very attractive and easily accessible. Items are clearly labelled.
Staff are very approachable.
Kate, who provided me with assistance was mannerly, knowledgeable and attentive.
I don't often provide detailed feedback, but I am glad to be able to acknowledge the very good service I received

August 6, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Isobel

Thanks so much for your kind review - it is lovely to hear our customers are so happy with our team.

Thank you for taking the time to review us online!

Rated 5 out of 5 stars

Excellent customer service

Was given excellent sales service by Kate at the crescent link store. Very knowledgeable and more than helpful.

August 4, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Colette


Thank you for taking the time to post such a positive review

We appreciate your feedback

Rated 5 out of 5 stars

Great experience

The staff (Ted)was incredibly knowledgeable and helpful, offering valuable insights and recommendations without being pushy. They patiently answered all my questions and helped me find exactly what I was looking for.

July 28, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Roisin

Thank you for your lovely feedback for Ted , We are delighted to hear you had such a pleasant shipping experience

Rated 5 out of 5 stars

Great experience from start to end!

Sharon was so helpful! Really knowledgeable about all the pieces and took her time to make sure I got the bed I wanted with a good mattress at the budget I had set - couldn’t fault her at all! The company is lucky to have her!

July 31, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Sam

Thank you for your feedback , we will be sure to pass on your compliments to Sharon also !

Rated 5 out of 5 stars

New mattress purchase made EZ

From arriving at the Holywood Store what struck me was the impressive setup and layout , thankfully large enough gaps for my wife’s electric wheelchair to get through without the need of staff moving furniture. The member of staff who dealt with us (Julie) was very friendly and very informative and answered any queries we had without being pushy. We wanted a new mattress and were glad to hear she had the knowledge of having been in the manufacturers facilities and saw the whole process from start to finish. The explanation given with the cut away model helped us make the decision of what to purchase. Plus the coffee we enjoyed while going through the purchase process wasn’t bad either. Again a pleasure to go into and look around we will definitely go back again. Just waiting on the delivery now.

July 20, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Gareth

Thank you so much for taking the time to post such a positive review

We are always delighted to read customers feedback and thank you for the compliments

We look forward to welcoming you again soon

Rated 5 out of 5 stars

Went in looking for lamps and ended up…

Went in looking for lamps and ended up with dining room furniture, Kate who served us was so helpful and made the doubts we had go away, nothing was too much trouble for her

July 27, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

HI Dorothy

Thank you for taking the time to write such lovely feedback

We hope you to see you in store again soon !

Rated 5 out of 5 stars

We had an excellent experience today in…

We had an excellent experience today in store with the lovely caoimhe, caoimhe was so informative and was honest with her own opinion on furniture talking about pros and cons off all sets we looked at. Caoimhe was very genuine welcoming and so friendly with no hard sell. We had just gone into store today not expecting to purchase our garden furniture but thanks to caoimhe we did! Will certainly shop here in the future and would love to deal with caoimhe again.

July 28, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Stephen

We are delighted to read such a wonderful review

We are happy to hear Caoimhe helped you out so wonderfully and that you love your garden furniture

We look forward to welcoming you again soon

Rated 2 out of 5 stars

Bought a stool

Bought a stool, the screws supplied were the wrong size, had to go to B&Q to buy new screws. Delivery charge was astronomical. My son wanted this stool in particular so will be keeping it, but won’t be shopping here again.

June 30, 2024
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Donna

We are sorry to read this

We can see you ordered a Bench from ourselves , If you wish to send us an email to websales@ezlivingfurniture.co.uk we are happy to get this rectified for you

We look forward to hearing from you

Rated 5 out of 5 stars

Kate was very helpful

Kate was very helpful, and went out of her way to even bring colours to show how what I was going to buy would suit. Very nice lady 😊

July 27, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Phil

Thank you for your lovely feedback , we are delighted to hear you had such a pleasant experience in our store

Rated 5 out of 5 stars

Sharon the sales assistant was very…

Sharon the sales assistant was very helpful and gave us great advice when buying our new dinning room chairs.

Thanks Ian

July 26, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Ian

We are delighted to read your feedback and thank you for your custom

We look forward to welcoming you again soon

Rated 5 out of 5 stars

Good quality

The chairs are brilliant, exactly what we needed > stackable good quality chairs :)

June 29, 2024
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Deborah

Thank you so much for taking the time to post a review

We are delighted to hear you are happy with your products and thank you for your custom

Rated 5 out of 5 stars

Very welcoming and friendly staff who…

Very welcoming and friendly staff who do not invade your browsing space. I enjoy having a good browse before I ask for help from a staff member. The staff in the bedding department were extremely helpful and not pushy. they knew every product on the floor, where to locate it and recommend alternatives. knowledge about delivery times and deposits equally impressive. I keep returning.

July 20, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Karen

Thank you so much for these kind words,

We are lucky to have such a great team and we are really thrilled to hear that they were such a great help to you!

Thank you so much for taking your time to review us online!

Rated 5 out of 5 stars

Kate in the Derry store was excellent

Kate in the Derry store was excellent - she helped us with pick out our new sofa & chair. She helped with picking the right fabric and recommended the Guardsman 5 year protection which we were very happy with! Thank you, Kate!

July 20, 2024
Unprompted review
EZ Living Furniture UK logo

Reply from EZ Living Furniture UK

Hi Emma

Thank you for your review

We are delighted to hear you had such a lovely shopping experience

We thank you for your custom

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