There were issues with shipping. In order to get the material it cost over $600.00 for delivery. Once it was received in state there were additional delays due to the material requiring being off-lo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Customer service it's really bad, very frustrating if you want stress free shopping stay away from that company.
I purchased large panels of polycarbonate for a huge outdoor covered porch. The items were shipped quickly, arrived in perfect condition, and the shipper kept in touch with delivery information. Thi... See more
Because of delays with obtaining the needed material, both Yoav Wirthiem and I determined that canceling the order was best. While I was in the process of buying some locally-sourced alternative mate... See more
Company details
Written by the company
At EZ Outdoor Coverings we offer corrugated, multiwall, and glass like polycarbonate systems. We provide versatile, durable solutions for a variety of roofing and glazing applications. Whether you're a DIY enthusiast or a professional, these solutions will work for you. We provide: • Personalized cut to size service for online orders • A wide range of accessories to complete your product selection • Delivery right to your door
Contact info
United Kingdom
- ezoutdoorcoverings.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Storm damage. I needed to replace the skylights on my horse barn and garden shed. Called they handled the order no problems. Waiting for delivery.
All done well so far. Good communication and service to place order. Waiting for delivery.
Worst company ever
Worst company ever. They don't answer the phone. They don't return phone messages. They don't respond to e-mails.
Acceptable, not Excellent
My small order of polycarbonate sheets came fairly quickly, under two weeks, however there was no communication from ezoutdoorcoverings from time of purchase until a phone call from the trucking company to schedule delivery. The sheets were well-secured on a strong pallet and protected with a single sheet of cardboard top and bottom, however the two 12ft pbr sheets had a permanent 6 inch long deformation on one of the high ridges.
Prompt
Prompt, Courteous and helpful. Product delivery by freight company was excellent too!
Never received a confirmation email…
Never received a confirmation email with my order info after ordering online.. When I called the next day to cancel, I never received a refund and had to dispute the charge.
Product was never delivered to me
Product was never delivered to me and I never received my money back. After multiple phone calls and promises that I would receive it, I never did (order was made in early December). I was also promised reimbursement at the end of December and to date I have not received my reimbursement.
Ease of reviewing materials with…
Ease of reviewing materials with dimensions and photos along with associated materials and fasteners available to purchase as well.
no conformation order and no updates…
no conformation order and no updates its been almost a month
I never received my irder confirmation…
I never received my irder confirmation and delivery dat
We placed our order and not another…
We placed our order and not another word thereafter. No response = scam scam scam !!
I ordered the 27th of November - yet to receive
I ordered the 27th of November. Our Credit Card was charged. Order confirmed. I have not received it yet. I have written emails and called the customer service number to no avail. I would never recommend EZ Outdoor Coverings. Until I receive my order or a refund, I will keep on believing they stole almost $4000 from me. I will follow up with the BBB.
Crickets
It’s been 2 weeks since I ordered. I have heard nothing. My credit card has been charged yet I don’t have the materials and I don’t know when or if they are coming. I called and spoke to someone who said it would arrive a few days ago. Still..nothing.
Easy, hard to find material
Found the color I needed along with the ability to order only what I needed.
The order was complete and the direct …
The order was complete and the direct service provided excellent.
Customer service was great
Customer service was great! I called for a tracking number after placing the order and found out they were having some challenges finding a carrier that would deliver to my area. The freight ended up costing more than quoted online, and they picked up the difference! Delivery still arrived earlier than expected. Product was great too, attractive and easy to install.
Good quality product helpful customer…
Good quality product helpful customer service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








