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FatFace - BELFAST 2 Reviews 233

TrustScore 4.5 out of 5

4.7

1 Victoria Square, BT1 4QG Belfast, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Fatface in store personal styling service. Saturday 18th april booked in with stylist Lucy kelly. Very professonal and caring and did a brilliant appointment with myself .i was in looking for diff... See more

Company replied

Rated 5 out of 5 stars

I bought the Flora stripe top in the sale at my local store. I was lucky to get it as only 2 left! It's a gorgeous top - lovely colours and great quality as always from Fatface. It goes perfectly with... See more

Company replied

Rated 2 out of 5 stars

love fatface but my experience yesterday evening was poor. Staff member who i think was management was waiting for me outside the fitting room door. I Had not made up my mind but felt pressured into m... See more

Company replied

Rated 5 out of 5 stars

A favourite shop of mine because of the selection of clothes at great prices and the genuine helpfulness of staff. Top marks deserved.

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

233 reviews

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Rated 5 out of 5 stars

Efficient customer service

Efficient customer service. Good quality clothes.

March 30, 2022
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hi Andrea,

Thank you for your 5* review.

I am so pleased to hear such positive feedback about the service you received. I hope you enjoy your new items!

Have a lovely afternoon EG

Rated 5 out of 5 stars

Quality product

I've never been disappointed with any purchases made from FatFace. Material and design always top quality and durable.

March 22, 2022
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Good Afternoon Stephen

Thank you for your 5* review.

I am so pleased to hear of your recent experience with us.

Have a great Afternoon.

- EP

Rated 5 out of 5 stars

Friendly, helpful staff

Staff are always friendly and very helpful.

February 8, 2022
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Good Morning, Thank you for giving us a 5 star review and it is great to hear such positive feedback about our staff in the Belfast store. Have a lovely day. LM

Rated 5 out of 5 stars

The service was excellent and I was…

The service was excellent and I was very pleased with the jumper

January 26, 2022
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello Mrs Molyneaux,

Thank you for taking the time to leave us a review.

I am so happy to hear you received excellent service with us and you are pleased with your new purchase.

Have a great day!

Take care - CT

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. So lovely

December 26, 2021
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Good afternoon Rosemary!

I am so happy to read what a positive experience you had in the belfast store. I will be sure to pass this on to the wonderful team.

I hope you have a great day! CA :)

Rated 5 out of 5 stars

Served by Lauren. Superb Service.

We were in the Belfast store today and the customer service we received was second to none. We were served by Lauren who was on hand to help, really friendly and attentive right up to keeping our bags safe for us until we returned so we didn't have to carry them with us. Absolutely impeccable service, well done and thank you!!!! The store itself was tidy and well presented, great variety of clothes and excellent quality throughout.

December 15, 2021
Unprompted review
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Good afternoon Damien!

I am so happy to read what a positive experience you had in the Belfast store. I will be sure to pass this on to the wonderful team.

I hope you have a great weekend! CA :)

Rated 5 out of 5 stars

Easy purchase and friendly helpful…

Easy purchase and friendly helpful service

December 9, 2021
Unprompted review
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Good morning,
Thank you so much for your review, this is exactly what we love to hear from our lovely customers!
Have a great day!-DW

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