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FatFace - PEEBLES Reviews 104

TrustScore 4.5 out of 5

4.7

1 Eastgate, EH45 8AD Peebles, Lothian, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Can’t thank Jane enough for ordering my dress online — she’s always so helpful and obliging, nothing is ever too much trouble. Her advice is consistently supportive with every purchase I’ve made from... See more

Company replied

Rated 5 out of 5 stars

Excellent quality and good value. Nice fit. Very comfortable. I bought them online after a recommendation from the Peebles store as they didn't have my size in stock. The staff were very helpful in st... See more

Company replied

Rated 5 out of 5 stars

Absolutely first class service from all the team, I often venture into Fatface when out and about but this Peebles branch is particularly special. Being such a picky shopper I don’t very often t... See more

Company replied

Rated 5 out of 5 stars

Online ordering simple and collection from store efficient. The store staff are always friendly and helpful. The quality of the items purchased was excellent as always.

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 1 Eastgate, EH45 8AD, Peebles, Lothian, United Kingdom

  • 01721 729161

4.7

Excellent

TrustScore 4.5 out of 5

104 reviews

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Rated 5 out of 5 stars

Staff.at the Peebles shop always…

Staff.at the Peebles shop always friendly and helpful with knowledge of the items for sale.

November 30, 2023
FatFace - PEEBLES logo

Reply from FatFace - PEEBLES

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Rated 5 out of 5 stars

Fat Face in Peebles

Fat Face in Peebles is well worth a visit. The staff are really friendly and extremely helpful. They go the extra mile! Dog friendly too! Good selection of quality clothes at competitive prices. I will be back.

November 22, 2023
FatFace - PEEBLES logo

Reply from FatFace - PEEBLES

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Rated 5 out of 5 stars
FatFace - PEEBLES logo

Reply from FatFace - PEEBLES

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Rated 5 out of 5 stars

A proper friendly shopping experience

It's always a pleasure to shop here tge staff are super friendly and surprisingly rambert you from previous visits. Live in walking distance of edinburgh shop but would rather travel to peebles for that personal touch so sadly lacking in larger city stores.

November 15, 2023
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Reply from FatFace - PEEBLES

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Rated 5 out of 5 stars

Fit is spot on, great jeans !

I found the sizing really good and consistent. I tried on items I would never normally try due to confidence in the fit. Brilliant advice from the lady in the shop too.

September 22, 2023
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Reply from FatFace - PEEBLES

Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS

Rated 5 out of 5 stars

Perfect Peebles

Ordered shoes online to be delivered to Fatface Peebles, they arrived at the shop before I expected which was much appreciated. Tried the shoes on the shop and unfortunately they were on the small side so asked the assistant if I could return them and she was absolutely brilliant! Nothing was trouble for her and I left the shop extremely impressed. Don't know the assistants name but she has impressive multi coloured hair. If only all shops were as helpful.

September 23, 2023
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Reply from FatFace - PEEBLES

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Rated 5 out of 5 stars

Brilliant Peebles store

The staff in the Peebles store are brilliant - really helpful.

September 24, 2023
Unprompted review
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Reply from FatFace - PEEBLES

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Rated 5 out of 5 stars

Lovely friendly store

Lovely ladies,nothing too much trouble.Store was well stocked and had everything I was looking for. The ladies even stored my purchases whilst I carried on shopping around Peebles. Wonderful customer service.

September 23, 2023
Unprompted review
FatFace - PEEBLES logo

Reply from FatFace - PEEBLES

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Rated 5 out of 5 stars
FatFace - PEEBLES logo

Reply from FatFace - PEEBLES

Hello Yvonne thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

I collected my items from the Peebles…

I collected my items from the Peebles store, they are always so helpful and cheery, nicest store to shop in

August 8, 2023
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Reply from FatFace - PEEBLES

Hello Lorna
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Rated 5 out of 5 stars

Always friendly and helpful :0)

Katie is always so friendly and helpful as was the case on this occasion

August 20, 2023
Unprompted review
FatFace - PEEBLES logo

Reply from FatFace - PEEBLES

Thank you so much for your comments! We are pleased to hear of your wonderful shopping experience with us in store. We will share this with Katie, and the rest of the store! - RS

Rated 5 out of 5 stars

Just what I was looking for in a casual top.

Just what I was looking for when there is a chil in the air-Full length opening zip + an attached hood .
Lovely delicate colours will coardinate well with
Jeans,trousers +skirts?
The colours on the inside are very nice pity it’s is not reversible.

May 20, 2023
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Reply from FatFace - PEEBLES

Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB

Rated 4 out of 5 stars

Great little shop in the Borders

Sizes most of the time are on target. Good quality clothes with easy return s❣️ very friendly helpful staff who love doggies 😊

May 7, 2023
FatFace - PEEBLES logo

Reply from FatFace - PEEBLES

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Rated 5 out of 5 stars

Helpful,friendly staff and super…

Helpful,friendly staff and super displays.

May 9, 2023
FatFace - PEEBLES logo

Reply from FatFace - PEEBLES

Hi Don
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Great experience!

This was the first time I had used click and collect. The staff in my local store were great. I called in before I got notification of my delivery on the ‘off chance’. They explained how the whole thing worked and what would occur if I didn’t collect. All very useful to know.

May 3, 2023
FatFace - PEEBLES logo

Reply from FatFace - PEEBLES

Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 4 out of 5 stars

The staff were so helpful even when I…

The staff were so helpful even when I arrived very close to closing time.

March 21, 2023
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Reply from FatFace - PEEBLES

Good Morning Vivienne

Thank you for taking the time to pass on your feedback regarding your recent visit in our Peebles store.

Please be assured that I have passed this onto the crew members involved for you.

EP

Rated 5 out of 5 stars

Easy to purchase on line

Easy to purchase on line. Quick delivery. Purchased flared jeans. Great quality and fit really well. I like the wee bit stretch in them too.

April 16, 2023
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Reply from FatFace - PEEBLES

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Rated 5 out of 5 stars

Amazing service at FatFace in Peebles

Amazing service at FatFace in Peebles!

Jane and Rebecca were just amazing and made my husband and I's visit to the shop very welcoming and pleasant. We had young children with us and they even made their visit fun and inclusive. Jane and Rebecca couldn't have been any friendlier or helpful, can we have them run all of the FatFace shops please?! 🤗❤️

Heather x

March 23, 2023
Unprompted review
FatFace - PEEBLES logo

Reply from FatFace - PEEBLES

Hello Heather,
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew.
Have a lovely weekend, KS

Rated 5 out of 5 stars
FatFace - PEEBLES logo

Reply from FatFace - PEEBLES

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB

Rated 5 out of 5 stars
FatFace - PEEBLES logo

Reply from FatFace - PEEBLES

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

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