Financial Resolutions Mortgage Brokers Limited Reviews 110

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and proactive approach, making complex processes feel much easier and less stressful. Many highlight the outstanding customer service, noting the team's ability to answer questions clearly and promptly, often anticipating needs before they are even expressed. Reviewers frequently commend the efficient and reliable service, emphasizing quick response times and a smooth overall experience. People appreciate the personalized guidance and support received, particularly during significant financial decisions, which instills confidence and peace of mind.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency.... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and responsiveness of... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and proactive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We couldn’t be happier with the service provided by our broker, David. From the very beginning, he guided us through every step of buying our home with professionalism and patience. Without him, we h... See more

Rated 5 out of 5 stars

David helped us through the entire process as first time buyers and has handled our mortgage renewals over several years since. We wouldn't use anyone else. He's incredibly proactive - answering impor... See more

Rated 5 out of 5 stars

David made buying our first home an incredibly easy process. He took on a lot of the burden and explained every step of the process to us in simple terms, making the whole thing very streamlined. On t... See more

Rated 5 out of 5 stars

David is an absolute pleasure to deal with! He is extremely knowledgeable and nothing is too much trouble. We were kept up to date throughout. We cannot recommend David enough and will be using his... See more


Company details

  1. Mortgage Broker

Written by the company

Mortgage and Insurance Advisers in Hertfordshire and Kent | Financial Resolutions | Financial Advice in Hertfordshire and Kent| Insurance | Mortgage


Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

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Rated 5 out of 5 stars

Excellent mortgage advisor

I had an excellent experience working with David as my mortgage advisor. He was knowledgeable, patient, and always willing to explain every step of the process in a clear and reassuring way. His communication was prompt, and he consistently went above and beyond to make sure I felt confident in my decisions. Thanks to David’s guidance, the entire mortgage process felt smooth and stress-free. Highly recommend!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Cannot recommend enough!

I cannot recommend David enough! He has been incredible helpful and knowledgeable throughout the whole process, both setting up my mortgage a few years back and now renewing it.
He’s made a potentially stressful process very easy and straightforward for me and I’ll definitely be referring to him again in the future.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very informative

David is very informative, responsive and knowledgeable! Highly recommend and will certainly go back to in the future.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend David

I’ve used David for my mortgage services since I bought my first house and since then he’s helped me with two new purchase and four remortgages - my most recent in Sept 2025. He takes the stress out of the process and keeps things simple and efficient. Highly recommend

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

David never fails to deliver

David never fails to deliver, this is the 3rd mortgage we have used him on and 4-5 friends have all used of the back of our recommendation who have all thanked me for introducing him to them. I wouldn’t and won’t go anywhere else.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Beyond excellent!!!!

David is an absolute pleasure to deal with!
He is extremely knowledgeable and nothing is too much trouble. We were kept up to date throughout. We cannot recommend David enough and will be using his services again as well as our family and friends.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

We have been using David's services for…

We have been using David's services for almost a decade, and we have never been disappointed. He is always available to help and advise with any form of financial concerns. David always goes above and beyond to ensure we are happy. We highly recommend Financial Resolutions.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

This is the 2nd time i have used David…

This is the 2nd time i have used David and what can i say he is very helpful and looks after your interest he sorted out the best deals for what i needed and nothing was a problem always easy to get hold of and when i was not sure of something he knew the answers i highly recommend him for his services

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

David is extremely helpful and actually willing to help. I've sent him a few cheeky emails regarding areas outside of a mortgage and have always received good advice.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

David has helped both myself and other friends/families for years with our mortgages. He has always been so informative and helpful with all of the process. Would highly recommend.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

David made buying our first home an…

David made buying our first home an incredibly easy process. He took on a lot of the burden and explained every step of the process to us in simple terms, making the whole thing very streamlined. On top of that, he is a lovely person - constantly checking in on us and being very personable. We are so grateful for his help and would definitely recommend him to anyone. Thanks again!

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

We couldn’t be happier

We couldn’t be happier with the service provided by our broker, David. From the very beginning, he guided us through every step of buying our home with professionalism and patience. Without him, we honestly wouldn’t have known where to start. He was always kind, approachable, and incredibly helpful, always available whenever we had questions or needed support. He also gave us valuable advice that made a real difference throughout the process. Thanks to David, everything felt so much easier and less stressful. We are truly grateful and highly recommend him to anyone looking to buy a home.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend FinRes

David was very helpful, knowledgeable and communicative. He took the time to talk me through all the options and steps for mortgages, gave regular updates, always responded very quickly, and got everything done on schedule. Highly recommend Financial Resolutions.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

David assisted us and our…mortgage/remortgage

David assisted us and our friends/family on numerous occasions over the years with our mortgage/remortgage. I can highly recommend him. David is always keeping us informed at every step in the process and his professionalism gives us all the confidence we need to reach out for advice over and over again.

August 6, 2025
Unprompted review

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