Financial Resolutions Mortgage Brokers Limited Reviews 110

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and proactive approach, making complex processes feel much easier and less stressful. Many highlight the outstanding customer service, noting the team's ability to answer questions clearly and promptly, often anticipating needs before they are even expressed. Reviewers frequently commend the efficient and reliable service, emphasizing quick response times and a smooth overall experience. People appreciate the personalized guidance and support received, particularly during significant financial decisions, which instills confidence and peace of mind.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency.... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and responsiveness of... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and proactive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We couldn’t be happier with the service provided by our broker, David. From the very beginning, he guided us through every step of buying our home with professionalism and patience. Without him, we h... See more

Rated 5 out of 5 stars

David helped us through the entire process as first time buyers and has handled our mortgage renewals over several years since. We wouldn't use anyone else. He's incredibly proactive - answering impor... See more

Rated 5 out of 5 stars

David made buying our first home an incredibly easy process. He took on a lot of the burden and explained every step of the process to us in simple terms, making the whole thing very streamlined. On t... See more

Rated 5 out of 5 stars

David is an absolute pleasure to deal with! He is extremely knowledgeable and nothing is too much trouble. We were kept up to date throughout. We cannot recommend David enough and will be using his... See more


Company details

  1. Mortgage Broker

Written by the company

Mortgage and Insurance Advisers in Hertfordshire and Kent | Financial Resolutions | Financial Advice in Hertfordshire and Kent| Insurance | Mortgage


Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

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Rated 5 out of 5 stars

David was a real help with getting in…

David was a real help with getting in place a mortgage and assisting with finding a solicitor to help with the whole process. Made everything very straightforward, gave lots of updates on how things were progressing along the way, and was always ready to answer any questions I had quickly. I couldn't recommend him enough.

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

David was a great help with advising me and sorting out my mortgage for me, also advised a solicitor (I’d recommend taking him up on it) and gave me weekly updates on the progress of the purchase, always available to answer any questions, 100% would recommend

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service!

For ten years, David has been my trusted advisor for all things mortgage-related. His expertise in the field is unmatched, consistently finding me the best rates and navigating the complexities of the process with ease. He's made what can be a stressful experience smooth and successful, time and again. I can't recommend David highly enough

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

David was absolutely brilliant and…

David was absolutely brilliant and really helpful. David went out of his way to ensure we understood and were happy with everything. Nothing was too much trouble and the mortgage was agreed thanks to David extremely quickly. I thoroughly recommend Financial Resolution Services and would not hesitate to use them again. Really very grateful for an excellent service

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Fantastic service! David was extremely helpful throughout and I needed a lot of help as a first time buyer! Would recommend this company to anyone.

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutley fantastic

Absolutley fantastic. David is extermely helpful and always gives the best advice.
I've been with Fin Res for over 10 years and can only say good things about them.
With all the turmoil in the market with interest rate changes they have managed to keep on top of everything and make sure we always get the best deal.
Couldn't ask for more!

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Financial Resolutions have been great…

Financial Resolutions have been great to work with and we will absolutely be using again for all future mortgage renewals! We first got our mortgage advice from David back in 2021 and have recently been in contact about options for our renewal which David has made so easy to understand and updated us regularly with any changes with better deals that suited us and our personal circumstances. Our product switch went through earlier this month and we had no issues whatsoever thanks to David! :-)

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great Company - Would 100% Recommend

Have used David for our financial advise for the last 12 years. I wouldn't ever use anyone else. He is always really helpful and friendly. I have recommended him to our friends whenever they are looking for someone to support them which is a testament to his knowledge and experience :)

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Trusted an recommend

We have been using Financial Resolution service for more than 4 years.
And I recommend them to all our friends who seeking for mortgage advisor.
Its a pleasure to deal with David Merry

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

Trustworthy, Helpful & Knowledgeable

I have used Financial Resolutions Mortgage Brokers for the last 5 or so yrs & have found them to be very helpful, reassuring & very knowledgeable with good results in the end. They are always on the end of the phone & will keep you updated at all times.
Would i recommend, YES with no hesitation.

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

I Have been with David for 15 years…

I Have been with David for 15 years now. He makes the whole process of obtaining a mortgage easy. He never stops chasing people until the job is complete. David really does go the extra mile to achieve peoples dreams for them.
Thank You David.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

David Merry is extremely helpful and knowledgeable. He always all my queries very quickly. I have been a customer of David's for the past 20 years or so. Thank you David.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

David Merry at Financial Resolutions

David has been such a big help for us assisting with our re-mortgage and also previously with obtaining our mortgage as first time buyers a few years ago. As first time buyers he was exceptionally helpful in explaining the jargon and for us to understand how everything worked which we really appreciated and valued.

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Remortgage Experience

David Merry's assistance with my remortgage was exceptional. He provided expert insights into the current market, communicated effectively throughout, and made the process seamless. I am now a lifelong client and have happily referred friends. Highly recommend his services!

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Financial…

I would highly recommend Financial Resolutions. David was very knowledgeable and took all the hassle out of the process for me. As a first time buyer, I wasn't clear on the process, and David explained everything brilliantly and took all the stress out of it for me.

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience with Financial Resolutions

David at Financial Resolutions helped us to secure a mortgage on our first home, and he was an absolute pleasure to deal with throughout. Really knowledgeable, always responsive and gave us brilliant clear advice - he really just took all the hassle out of the process, and saved us quite a bit of money too. Thanks for everything, David!

August 8, 2023
Unprompted review

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