Financial Resolutions Mortgage Brokers Limited Reviews 110

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and proactive approach, making complex processes feel much easier and less stressful. Many highlight the outstanding customer service, noting the team's ability to answer questions clearly and promptly, often anticipating needs before they are even expressed. Reviewers frequently commend the efficient and reliable service, emphasizing quick response times and a smooth overall experience. People appreciate the personalized guidance and support received, particularly during significant financial decisions, which instills confidence and peace of mind.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency.... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and responsiveness of... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and proactive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We couldn’t be happier with the service provided by our broker, David. From the very beginning, he guided us through every step of buying our home with professionalism and patience. Without him, we h... See more

Rated 5 out of 5 stars

David helped us through the entire process as first time buyers and has handled our mortgage renewals over several years since. We wouldn't use anyone else. He's incredibly proactive - answering impor... See more

Rated 5 out of 5 stars

David made buying our first home an incredibly easy process. He took on a lot of the burden and explained every step of the process to us in simple terms, making the whole thing very streamlined. On t... See more

Rated 5 out of 5 stars

David is an absolute pleasure to deal with! He is extremely knowledgeable and nothing is too much trouble. We were kept up to date throughout. We cannot recommend David enough and will be using his... See more


Company details

  1. Mortgage Broker

Written by the company

Mortgage and Insurance Advisers in Hertfordshire and Kent | Financial Resolutions | Financial Advice in Hertfordshire and Kent| Insurance | Mortgage


Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

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Rated 5 out of 5 stars

David was so helpful throughout the…

David was so helpful throughout the mortgage and life insurance process. I've just purchased my first home and he made it so much easier than I thought it was going to be. We also had very clear communication and instructions. Throughout the process if we had any questions; David was always on hand to answer them. We will definitely be using your services again and recommending you to anyone who needs a broker. Thanks so much David!

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service! Everything was handled in a professional way and the communication was excellent. Service was effective and brought me peace of mind. As a long term client I would definitely recommend David.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

We highly recommend Financial…

I highly recommend Financial Resolutions and wouldn’t go anywhere else. My family have used David’s services for years and he always makes what would otherwise be a stressful situation seamless.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Always reaches out before my mortgage is due to expire and helps me be aware of all of the best options to make an informed decision. 100% recommendation.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

We know David since our first mortgage in 2014. He would be the only person we go for re-mortgage but also insurance. Always available to advice, patient with explaining processes, proactive with finding the best deal, quick and always on time with paper work. I often call David even with a smallest doubt and he is happy to talk me through the details.
I highly recommend David and his company to everyone.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Impeccable service

David helped us through the entire process as first time buyers and has handled our mortgage renewals over several years since. We wouldn't use anyone else. He's incredibly proactive - answering important questions we hadn't yet thought to ask - and is quick to respond to queries with absolute clarity. He's always made things as easy as they can be, saved us money and genuinely has your back in what can feel like a minefield. We have no hesitation in recommending FinRes.

June 3, 2025
Rated 5 out of 5 stars

Financial Resolutions

Financial Resolutions, (David in particular) has been a fantastic mortgage adviser throughout the years I have worked with them. He’s friendly, quick to respond and offers clear, knowledgeable advice. Nothing ever feels like too much trouble and he genuinely can’t help enough. He has always been able to find a solution, no matter the situation. I’ve recommended this company to several family members and friends, and they’ve all had a great experience too. A very professional and reliable service all round.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

This is the second time i have worked…

This is the second time i have worked wit Financial Resolutuons, both have been for mortgages.
They make sure they get the full picture allowing them to find the best deals out there. All the pros and cons of all options are clearly explained.
Will be using them again at some point.
Also very helpful finding the best life insurance policies.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

David has supported me and my wife with various mortgage issues over the last 7 years, and takes away the pain of searching the market yourself and keeping on top of rate changes. I have recommended David to my clients and family without hesitation.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

David has been amazing!

David has been so helpful & reassuring throughout the process. He really made the whole process a lot less stressful than it could of been. He communicated with us the whole time and answered all of our annoying questions, putting our minds at rest.
He managed to get our rate down a few times during which was great.

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Happy and satisfied client

A complex and potentially fraught process was made straightforward and hassle-free through the services of Financial Resolution Mortgage Brokers. I would highly recommend their services.

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Have used Davids services for 14 years now across 2 property purchases and multiple renewals. Always delivered excellent service and is a pleasure to deal with. Highly recommended.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect and stress free process

Perfect and stress free process - David contacted well in advance and covered options. Assisted in all aspects of the process including contacting lender for updates as necessary. Any concerns or clarity was responded to very quickly and clearly so we were on track to complete without need to worry. Very safe hands.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service, good communication

Used David to remortgage, really nice to deal with he ran through and explained all the options and the differences/rates between different lenders, quick communication and all questions answered. Wouldn't hesitate to recommend or use again.

April 7, 2025
Unprompted review

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