I have had my car repaired by Fix Auto in Bury st Edmunds after a coalition with another vehicle, the repair has been completed to a high standard. I was kept up to date on the progress of the repair... See more
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Unlike my insurance company, Alex and James at the Bury St Edmunds branch kept me updated throughout and were incredibly kind and understanding. The repairs are amazing, and I know the team did all th... See more
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I had an unfortunate incident and was hit by another driver. Fix auto were appointed by their insurers and from working in insurance I knew what to expect but these guys went over and above. Top ho... See more
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Alex in the Bury office was so helpful and kind from start to finish. She rang me and explained the process and kept me up to date on the repairs on our car. I'd never had an accident before so wasn't... See more
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Company details
About Fix Auto UK - Fix Auto Bury St Edmunds
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Cotton Lane, IP33 1XP, Bury St Edmunds, Suffolk, United Kingdom
- 01284 777222
4.5
Excellent
139 reviews
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Great personal service
Great personal service always someone on the end of the phone to answer queries, no robot answering machine. The car was finished to a high standard.
March 27, 2023
Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Thank you for leaving us a 5* review. We're glad to see that you're happy with your repair and the service which we offered.
Many thanks again.
Great customer service ( Bury St Edmunds)
Great customer service! My Kia was repaired after a contact with a metal post in a car park. The repair itself was quite straightforward but sourcing the parts caused some delay due to Kia stock issues. There was very good, friendly communication throughout.
March 16, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Thank you very much for your time leaving this review for us and also your kind words.
We strive in offering a 5* service and it's nice to hear that you're satisfied with our services.
Many thanks.
Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Hi there
Thankyou for taking the time out of your day to leave us some feedback. Happy to help now and in the future.
Many thanks
good service dealt with quickly and…
good service dealt with quickly and efficiently
February 22, 2023
Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Hello
Thank you for leaving us this review.
I'll pass this onto the team.
Many thanks
Fix Auto was great
Fix Auto was great, they were completely professional, they did exactly what they said they would do, on time, and kept me informed at all stages
February 20, 2023
Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Thank you for leaving us a 5* review. We're glad to see that you're happy with your repair and the service which we offered.
Many thanks again.
Such lovely customer service
Such lovely customer service, friendly and really caring after an accident. Everyone was explained so well and I was updated on the repairs frequently. Really efficient service and my car is good as new. Thankyou so much!
February 15, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Hello there
I'm glad to hear that your experience has been a good one and that you're happy with the service and the repair to your vehicle.
Many thanks
Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Hi there
Thank you for taking the time for leaving us feedback.
We're happy that you're pleased with the service received.
Many thanks
I have had my car repaired by Fix Auto…
I have had my car repaired by Fix Auto in Bury st Edmunds after a coalition with another vehicle, the repair has been completed to a high standard. I was kept up to date on the progress of the repairs although, they did have some issues in obtaining the parts required, which extended the time frame from rwo weeks to six. But overall a very satisfactory outcome. We'll done fix Auto.
.
January 31, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Hello and thank you for leaving us a review.
I'm sorry that there was a delay in your repair due to us being able to retrieve all of the parts.
There is a national issue with vehicle parts and other repairers and institutions are also in the same position which is frustrating for ourselves and more importantly our customers.
I'm happy that overall, you're happy with the outcome.
Many thanks
My experience with Fix Auto has very…
My experience with Fix Auto has very good.
Kept up to speed with repairs and being helpful about delivery of the car.
February 1, 2023
Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Hi there
Thank you for taking the time to leave us a review.
Many thanks
Excellent service, thank you
Thank you for repairing my car so well - excellent communication, service and all round experience. James made the whole process easy and straight forward, thank you!
January 27, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Hello there
Thank you for leaving a review on James' service and also how well the repair is on your vehicle.
I'll make sure I feed this back to the team members involved.
Many thanks
Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Hello and thank you for leaving us a 5 star review.
We appreciate your feedback and I'll let the Fix Auto Bury. St. Edmunds team know that you've raised this.
Many thanks
Really helpful and polite staff
Really helpful and polite staff. Plenty of correspondence, however trying to send photos via email did cause a few problems. Really easy process when dropping off and collecting, and no problem with the hire vehicle. Definitely recommend
January 24, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Hi there
Thank you for leaving us a review and I'm sorry that you encountered difficulties sending us images via email.
I'm please to hear that the rest of your experience was positive and that you'd recommend ourselves to others.
Many thanks
Fix Auto Bury St. Edmunds
Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Thank you for leaving us a 5* review. We're glad to see that you're happy with your repair and the service which we offered.
Many thanks again.
Lovely to have my car back quickly and…
Lovely to have my car back quickly and looking great. Everyone I dealt with was polite, helpful and informative. Many thanks.
December 22, 2022
Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Thank you very much for your time leaving this review for us and also your kind words.
We strive in offering a 5* service and it's nice to hear that you're satisfied with our services.
Many thanks.
Good service
December 21, 2022
Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Hi there
Thankyou for leaving us a 5 star review.
Many thanks
Fix Auto Team Bury St. Edmunds
Absolutely high level of service,really…
Absolutely high level of service,really care of client and very helpful!Professional staff and so friendly!thank you so much
December 14, 2022
Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Thank you for leaving us a 5* review. We're glad to see that you're happy with your repair and the service which we offered.
Many thanks again.
Professional and friendly
From the outset, the whole process from car deliver for repair and delivery afterwards was very efficient and a very professional and friendly process. Thank you
December 15, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Hi there
I'm pleased that the process from start to finish was a good experience for you and if you're happy with your repair, please feel free to recommend us to friends and family.
Many thanks
Great customer service excellent…
Great customer service excellent communication superb workmanship And again James was fabulous and helpful
November 22, 2022
Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Hi there
We're pleased to hear that you're happy with the service and I'll pass your comments onto James.
Many thanks
Very professional from the first…
Very professional from the first contact by phone to the collection of vehicle.
November 11, 2022
Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Hi there
I'm pleased to hear that the service remained at the standards to which I'd expect from the start of your journey to the end.
Many thanks
Fix Auto Bury St. Edmunds
Fantastic service
Thank you to everyone involved on the repair of my car a fantastic service provided by you all.
November 1, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Hi there
Thank you very much for leaving us a 5* review.
I'll pass this onto the team here @ Fix Auto Bury St. Edmunds.
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