I have had my car repaired by Fix Auto in Bury st Edmunds after a coalition with another vehicle, the repair has been completed to a high standard. I was kept up to date on the progress of the repair... See more
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I have had my car repaired by Fix Auto in Bury st Edmunds after a coalition with another vehicle, the repair has been completed to a high standard. I was kept up to date on the progress of the repair... See more
Company replied
Unlike my insurance company, Alex and James at the Bury St Edmunds branch kept me updated throughout and were incredibly kind and understanding. The repairs are amazing, and I know the team did all th... See more
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I had an unfortunate incident and was hit by another driver. Fix auto were appointed by their insurers and from working in insurance I knew what to expect but these guys went over and above. Top ho... See more
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Alex in the Bury office was so helpful and kind from start to finish. She rang me and explained the process and kept me up to date on the repairs on our car. I'd never had an accident before so wasn't... See more
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Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Cotton Lane, IP33 1XP, Bury St Edmunds, Suffolk, United Kingdom
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Fantastic fast and professional service very pleased

Reply from Fix Auto UK - Fix Auto Bury St Edmunds

Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Thank you for sorting my car damage out for me. Your staff from the body shop, including the receptionist were very pleasant and helpful.
Apart from being told not to brake too hard - otherwise the car would nose dive into the road - my words; I would have liked a quick run round about how things worked particularly the automatic system. At least I had a manual to refer to which doesn’t always happen.
Sue J

Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Great service and communication. All aspects of insurance repair handled well. Only downside was the 4week wait for a courtesy car.

Reply from Fix Auto UK - Fix Auto Bury St Edmunds

Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Very professional service and friendly helpful staff. Car was cleaned before return which was a bonus. Would have been 5 star because I was promised progress reports on everything that was done to the car but I did not receive them. Had to chase it myself.

Reply from Fix Auto UK - Fix Auto Bury St Edmunds
kept informed of the progress all of the time, ready when I was told and waited after 18.00 hrs for me to collect. Alex Hosteller on the Bodyshop Reception was very helpful.

Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Fix Auto made contact soon after my accident to get my car booked in for repair. As I was not local, they were happy to come to my place of work to collect my car and the driver picking it up was punctual and friendly. My car was repaired to a high standard with good communication from Alex and collection was swift and easy even down to a slight issue that only came up upon leaving the site which was sorted promptly. Many thanks!

Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Excellent car bodywork repair, including courtesy car whilst in body shop.
10/10. Well done

Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Very friendly reception staff who explained very clearly what was going to happen. The repair to my car was brilliant you would not know it had been in an accident

Reply from Fix Auto UK - Fix Auto Bury St Edmunds
I had an accident caused by another vehicle running me off the road, my insurance wanted to write the car off, i rung fix auto at bury st edmunds and they made everything ok, they took away all my stress and worry about losing my car, alex was amazing and sorted it all out from getting my car recovered etc, she keep me informed all the time of what was happening, and they fixed my car which i am over the moon about. I will never recommend my insurance company to anyone, but i will recommend fix auto to everyone.

Reply from Fix Auto UK - Fix Auto Bury St Edmunds
My car was hit by another car whilst parked, my insurance company got me to have it repaired here. I must say I was very impressed with the service I received. Communication was great too, Alex and Bruce kept me totally in the picture. My car was repaired to a brilliant standard in a very short time and was soon back in my possession

Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Exemplary service from start to finish.
Infect never experienced service like it.
From 1st contact through to finish, every member of staff just amazing. Cannot praise or thank them enough. Kept informed throughout. Work done on my car is perfect and completed before original date too.
Highly recommend this tram to look after your vehicles.
I hope to not use them again (as I don’t want another crash) but if I do then I’ll use these guys every time.
Thank you to all

Reply from Fix Auto UK - Fix Auto Bury St Edmunds
Just a quick thank you to thank Alex H and the team for a great experience in a difficult repair.
Also big thank you to the gentleman who delivered and collected my Vehicle.

Reply from Fix Auto UK - Fix Auto Bury St Edmunds
I reversed in to a bollard and took it to get estimate at the repair centre and the professionalism was great
Gave me so much confidence in the job that was going to be done
And being a women don’t really know much about cars but they explained everything and felt in safe hands
They took car and resprayed the rear bumper and it was quick done and cleaned in 2 days
And kept me informed every step of the way
When I got the car back had to look twice at how great it looked

Reply from Fix Auto UK - Fix Auto Bury St Edmunds
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