From start to finish, the team at Fix Auto in Shrewsbury were brilliant. Special mention to Tyler who kept us informed every step of the way. An insurance claim repair is always a headache, but Tyler... See more
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Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Dee at the reception was courteous and polite even while I was up... See more
Company replied
After having someone crash into Car they dealt with it from start to finish. They liased with the 3rd party insurance company and kept me fully informed what was going on. Not only was the service fa... See more
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Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Lorna and Dee at the reception were courteous and helpful. I didn... See more
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Company details
About Fix Auto UK
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Lyndale House, Ervington Court, LE19 1WL, Leicester, United Kingdom
- 0116 326 5401
- admin@fixauto.co.uk
- fixauto.com
4.7
Excellent
25K reviews
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My Experience was excellent from start…
My Experience was excellent from start to finish I really can’t fault them in any way . And would recommend them highly to anyone who needs this service .
K Gill
July 7, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Fix Auto were very efficient in the…
Fix Auto were very efficient in the repairs of my car, and the end result is amazing. Any time I phoned the receptionists were very helpful and understanding. They made the repairs side of a non fault insurance claim very easy and stress-free
July 14, 2026
Reply from Fix Auto UK
We're delighted to hear that you were happy with your repair. We understand that dealing with a non fault claim can be stressful but we're happy to hear our reception team were helpful and understanding making the process as smooth and stress-free as possible for you. I will pass your comments to our reception team who will be delighted with your feedback.
Great friendly and knowledgeable staff
Great friendly and knowledgeable staff, repair done to a great finish, all good
July 14, 2026
Body work repair …
My car was collected from my home and taken to the garage. I was informed in advance when it would be collected and they arrived very promptly.
Communication from the garage was great, I was informed by text and email when my car was ready to be collected.
No fuss just very efficient service, Very impressed.
July 14, 2026
Reply from Fix Auto UK
Thank you for taking the time to share your feedback. We are pleased that you found the free collection service straight forward and that our team kept you updated on the progress of your repair throughout.
Excellent workmanship on our transit…
Excellent workmanship on our transit van. Kept us informed fully. Would highly recommend to family and friends. Many thanks to Aaron and his team,
July 14, 2026
Unprompted review
Reply from Fix Auto UK
sonia,
We're so pleased to hear you had such a positive experience with us and were happy with the workmanship on your van. We appreciate your kind words and recommendation!
aronmatthews, Fix Auto UK
Amazing came and got the car and…
Amazing came and got the car and returned it the work they done was outstanding .
July 3, 2026
Great job on my car
Great job on my car! Looks brand new and quicker than I expected, great customer service too, definitely recommend!
July 14, 2026
Unprompted review
I had my car repaired by FixAuto via…
I had my car repaired by FixAuto via insurance from January 2026. It was not a smooth & swift experience. The repair took close to
2 months and I struggled to get a courtesy car the first 2-3 weeks. The car needed to be sent to the main dealer due to issues with the repair. After the repairs I had to bring the car back as some paintwork scratches remained and the wing mirror was not repaired. Also, the washer bottle pipe was leaking and not picked up on repairs needing another visit to rectify. In total I spent 2 months without this car and bought it back 4 times for repairs which were not completed in the initial 2month period. Also, half the panel nuts were missing (picked up at service) and now the driver door became loose needing rectifying on my own expense.
I explained the situation to FixAuto and my final has gone unresponded.
January 20, 2026
Unprompted review
Reply from Fix Auto UK
Dear Habib,
Thank you for taking the time to leave your feedback. We are sorry to hear that your experience did not meet the standards we aim to provide and we appreciate how frustrating it must have been to be without your vehicle for an extended period and to have needed several return visits.
As your repair was completed through an insurance claim, there were delays at the outset while the scope of the claim and repairs were being agreed and authorised. Once approval was received, repairs commenced and throughout the process our team worked closely with all parties involved to progress the repair and keep you updated.
During the repair journey, a number of additional issues came to light, including manufacturer-related faults that required investigation and attention by the main dealer. Whilst these matters contributed to the overall timescale, we appreciate that this does not lessen the inconvenience caused to you.
Where concerns were raised following collection, including cosmetic items and the washer system concern, we arranged for the vehicle to return so these could be investigated and addressed as quickly as possible. Our intention throughout was to ensure the vehicle was returned to you in the condition and standard expected.
We were disappointed to read that you feel your final communication went unanswered, as this is never the level of service we strive to deliver. We are also unaware of the more recent concern regarding the driver's door and would welcome the opportunity to investigate this with you directly.
Please contact our management team at your convenience so that we can review your concerns further and see whether there is anything more we can do to assist.
Kind regards,
The Team at Fix Auto Dagenham
Very good from the start
Very good from the start, very informative,excellent communication, friendly staff and excellent workmanship. Would highly recommend! Thanks for everything. Process was also dealt with efficiently.
July 10, 2026
Unprompted review
I found fix auto to be very efficient…
I found fix auto to be very efficient they kept in touch all the way through my car repair.
July 13, 2026
Reply from Fix Auto UK
We're so pleased to hear that you found our service efficient and appreciated being kept informed throughout your car repair. Thank you for your kind words!
Fix Auto Stevenage
Reply from Fix Auto UK
Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback. We are delighted to hear you were happy with our communication and service.
Great customer service
Great customer service. Clear explanation of the issues. Polite and very thorough. Reliable.
July 13, 2026
Reply from Fix Auto UK
B Shah,
We're so glad to hear our team provided clear explanations and thorough, reliable service. Thank you for your kind words!
DHAVAL SHAH, Fix Auto UK
Did a good job but hard to reach due to…
Did a good job but hard to reach due to routing via Portsmouth.
July 6, 2026
Courtesy car was great and appreciated…
Courtesy car was great and appreciated having it.
Was asked to top up the fuel so of course did but received my car back with my fuel light on when I had left it with 150 miles so bit disappointed that the same courtesy was not delivered to me.
Fuel prices are so expensive at the moment as well.
July 13, 2026
Reply from Fix Auto UK
Hi Sarah, I completely understand how frustrating that must be, especially as petrol prices are extortionate. I'm going to ask our front office team about rectifying this and will ask them to get in touch with you.
Reply from Fix Auto UK
We're happy to hear you received a good result! We appreciate your patience with the wait.
The staff were everything a customer…
The staff were everything a customer could want when dealing with a difficult situation. Friendly and thoughtful, always making sure they were doing everything they could to make things as easy for us as possible. We were treated as people not as just another customer.
July 10, 2026
Unprompted review
Reply from Fix Auto UK
John Harper,
We are so pleased to hear that our staff were able to provide such friendly and thoughtful support during a difficult time. It's wonderful that you felt treated as an individual, not just another customer. Thank you for your kind words.
Fix Auto UK
Reply from Fix Auto UK
Duncan Macdonald,
Thank you for your 5-star review! We are delighted to hear that you experienced friendly, professional service and excellent quality repair. We truly appreciate your feedback.
Angela Vahey, Fix Auto UK
Friendly service and speedy work from…
Friendly service and speedy work from Aman
July 13, 2026
Unprompted review
Reply from Fix Auto UK
Maddie Baxter,
Thank you for your wonderful 5-star review! We are so pleased to hear that you experienced friendly service and speedy work from our team. Your positive feedback is greatly appreciated.
DHAVAL SHAH, Fix Auto UK
quickly and to a high standard
July 13, 2026
Unprompted review
Reply from Fix Auto UK
Дмитро Поморський,
Thank you for your kind words! We are delighted to hear that our service met your expectations for speed and quality.
DHAVAL SHAH, Fix Auto UK
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