From start to finish, the team at Fix Auto in Shrewsbury were brilliant. Special mention to Tyler who kept us informed every step of the way. An insurance claim repair is always a headache, but Tyler... See more
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Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Dee at the reception was courteous and polite even while I was up... See more
Company replied
After having someone crash into Car they dealt with it from start to finish. They liased with the 3rd party insurance company and kept me fully informed what was going on. Not only was the service fa... See more
Company replied
Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Lorna and Dee at the reception were courteous and helpful. I didn... See more
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Company details
About Fix Auto UK
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Lyndale House, Ervington Court, LE19 1WL, Leicester, United Kingdom
- 0116 326 5401
- admin@fixauto.co.uk
- fixauto.com
4.7
Excellent
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent service
I found them very helpful on my initial phone contact.
They arranged to collect my car and leave a courtesy car during the repair with no fuss or inconvenience to me.
The repair was done within a week and an excellent job made of it.
July 15, 2026
Unprompted review
Reply from Fix Auto UK
Good Afternoon
We're so pleased to hear about your positive experience with us, from your initial phone contact to the completion of your repair. It's wonderful that we could arrange the courtesy car and complete the repair so efficiently.
Best Wishes Fix Auto Mid Devon
Fix Auto Mid Devon staff were so kind…
Fix Auto Mid Devon staff were so kind to me when my car was involved in an accident, Wendy, Linda and Andy knew exactly how to deal with someone who's car has been in an accident and have been upset by it.
They were so reassuring and easy to talk to and gave me updates on the progress of the car.
Quite a bit of work was done on my car, but when Andy brought it back it looked just like new!
I can't praise this company highly enough and I would thoroughly recommend them.
Clare Nolan,
Exeter
July 15, 2026
Reply from Fix Auto UK
Good Afternoon
We are so pleased to hear about your positive experience during a stressful time. It's wonderful that our team provided such reassuring support and kept you updated. We're delighted your car looks like new again!
Best Wishes Fix Auto Mid Devon
Really pleased with the repair done on…
Really pleased with the repair done on our car. Timely and professional service from the beginning to delivery back.
July 15, 2026
Fantastic service and quality repair to…
Fantastic service and quality repair to my mustang GT.i got hit from behind with some fairly substantial damage to the bumper boot quarter panel and back light.A very awkward colour to match being yellow but you wouldn’t know of any damage had happened.my car looked stunning on arrival with the sunshine.many thanks to you and your team David.best regards Darren😁👍👍
July 15, 2026
Unprompted review
Very friendly staff that kept us…
Very friendly staff that kept us informed all the way through. Did have a slight issue with a non-opening door when the repairs were completed but that got fixed straight away when raised.
July 16, 2026
Unprompted review
Great service
The staff were quick and efficient. Repair was process quickly and the finish is great
July 15, 2026
Reply from Fix Auto UK
John Basevi,
Thank you for taking the time to leave us such a wonderful review! We are so pleased to hear that our team was efficient and that you are happy with the quick repair and excellent finish. Your feedback is greatly appreciated.
samgroom, Fix Auto UK
Repair was done quickly
Repair was done quickly, looked great when we collected. Kept us informed at each stage. easy handover and collection. would definitely recommend. friendly staff.
July 15, 2026
Reply from Fix Auto UK
Thank you so much for your fantastic 5-star review! We're delighted to hear that you were pleased with the quality of the repair and that everything was completed quickly. Keeping our customers informed throughout the repair process is something we pride ourselves on, so its great to know this made a positive difference to your experience. I'll be sure to pass your lovely comments on to the whole team. Thank you for your recommendation, and if you ever need us again in the, we'll be more than happy to help. 🚗✨
Efficient service
July 8, 2026
Great communication and well organised…
Great communication and well organised customer service.
Friendly and helpful team.
Body work repair looks great.
July 15, 2026
Brilliant customer service inc pick up…
Brilliant customer service inc pick up and delivery. Fantastic finished job ty😁
July 14, 2026
Reply from Fix Auto UK
Thank you so much, Marie-Anne, for your 5-star review!
We're delighted to hear that you were happy with our customer service, including the collection and delivery, and that you were pleased with the finished result. Your kind words mean a lot to our team.
Thank you for choosing us. We're here for you should you need us in the future.
The Fix Auto Mitcham Team
Avoid
Vehicle went in to be fixed after someone crashed into me
They was replacing the front bumper and replacing front headlight
Front bumper didn't get clipped or bolted in and they had snapped the plastic bracket for the headlight and melted it back together because im guessing they didn't want to replace it ane they done a awful job of it now they are going to have to replace it anyway and they are just incompetent at fixing a bumper and headlight
4 weeks later car is still not fixed 😑
June 19, 2026
Reply from Fix Auto UK
Hi Amber,
We are truly sorry to hear about the issues you've experienced with your vehicle's repair, especially after such an unfortunate incident. The problems with the bumper and headlight, along with the extended repair time, are certainly not the standard we aim for. We understand your frustration and appreciate you bringing these critical concerns to our attention.
Would you be able to send me an email on Admin4.loughborough@fixauto.co.uk with your telephone number so I can investigate this further please?
Morgan, Fix Auto UK
Quick collection and repair
Quick collection and repair, returned within 3 working days. Only issue was 2 courtesy cars had been arranged but that’s more to do with Direct Line.
July 15, 2026
Work on car not complete and don’t…
Work on car not complete and don’t understand how this issue wasn’t seen on first examination. Car came back in a mess hadn’t been cleaned and also marks where dug in with buffer or what ever used on it
July 8, 2026
Amazing service
Amazing service. Had work done on a dent after an accident and went through our insurance company. Car was picked up from my home at the same time as they left me a courtesy car. The two gentlemen who came were so down to earth, friendly and helpful and said if I had any problems I only had to call fix auto. We were able to track our car while it was there and with in a week the work was done and my car returned to my place of work, so super convenient. Our car came back looking brand new!! I hardly recognised it! Would definitely use this company again if we needed to and would definitely recommend. Thank you.
July 15, 2026
Unprompted review
Reply from Fix Auto UK
Ju,
We are so pleased to hear about your excellent experience with us! It's wonderful to know that our service, from the convenient vehicle pickup and courtesy car to the friendly team members, made a difficult situation much easier for you. We're especially happy that your car looked brand new upon its return and that our tracking system added to your peace of mind. Thank you for your kind words and strong recommendation.
Fix Auto UK
I cannot praise Ashgrove Auto Fix enough.
I cannot praise Ashgrove Auto Fix enough. They have done a fantastic job with my car. The workmanship is fantastic and it was ready for collection earlier than estimated. Their communication by email, text and phone was spot on, polite, pleasant and helpful. I would highly recommend this company. Thank you guys.
July 15, 2026
Unprompted review
Reply from Fix Auto UK
We're so pleased to hear about your fantastic experience! It's wonderful that you're happy with the workmanship and that your car was ready ahead of schedule. We're also glad our communication was spot on and helpful. Your high recommendation means a lot to us!
It was a quick turn around and was kept…
It was a quick turn around and was kept informed
Top repair
July 7, 2026
Reply from Fix Auto UK
We appreciate you taking the time to leave us a review. We are so glad you were pleased with our quick turnaround and being well-informed throughout the process.
Five-Star Customer Service
My review is based solely on the customer service, as my car was declared a total loss, so I can't comment on the quality of the repair work.
Jade provided outstanding customer care throughout the process. Communication was clear and easy, and the responsiveness from Fix Auto UK was truly first-class.
Thank you for making such a stressful and disappointing situation a much more positive experience. Losing my car wasn't ideal, but the excellent customer service made a real difference.
July 15, 2026
Unprompted review
Thank you so much for amazing jobs and…
Thank you so much for amazing jobs and your service
July 14, 2026
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