Visited the Flapjackery in Falmouth yesterday. Bought 3 for £14. Flavours fine but the Flapjacks were very dry and crumbly. We were very disappointed as we have always been very pleased with the qua... See more
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We take the humble oat & raise it to a luxury level by adding top quality locally sourced ingredients to create our range of outstanding handmade flapjacks
Contact info
Unit 4-10 Crelake Ind Est, Pixon Lane, Tavistock, PL19 9AZ, Tavistock, United Kingdom
- 01822258008
- enquiries@flapjackery.co.uk
- flapjackery.co.uk
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Replied to 30% of negative reviews
Typically replies within 1 month
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The best flapjacks ever
The best flapjacks ever, the texture, the flavours they offer, just brilliant, have purchased when Flapjackery had a stall at The Ideal Home Xmas show and also now order on-line
amazing flapjacks
would definitely order them in the near future has they come well packed and the order arrived on time very easy to order and the flavours are amazing with so many different ones to choose from
Sadly disappointed
Visited the Falmouth store after hearing about the store in the local paper. Bought 3 different types for sharing with family.
Sadly they were all a crumbly mess held together by a thick layer of topping. Not what I was expecting and nothing like traditional flapjack. Should have realised by the extensive date on each package. Won’t be back.
One saving grace in store was Daisy and her customer service as she was so helpful.
Damaged flapjacks and poor customer service
I bought a packet of millionaires flapjack bites for my parents. When I opened them they were all broken into small bits apart from 3 or 4. I emailed the company and below is the reply:
Hi Nicola,
Please can you send any pictures and let me know where you purchased the box?
Kind regards,
Marni
I have replied twice with the photo’s and had no response at all. I would share the photos on here but unable to do so.
Unfortunately our delivery was left on…
Unfortunately our delivery was left on front doorstep.
Really torn on these...
On one hand you have a really generous (enough to share) flapjack which is tasty; on the other a product lacking the golden syrup which binds and gives flapjack its stretchiness. Can't please everyone! The pricing is already pushing it though. From hereon, both shrinkflation or raising the price above £5 each will kill off those like me who are already borderline purchasers (once a regular three-pack kind of guy / now just the one as a treat less often). I'm always surprised they maintain so many shops, so hopefully they'll find a way to carry on... Their 25kg bags of oats are now slightly better value than Morrisons product.
Taste Amazing
Looked expensive and in fairness, the price was okay considering what you get these days. So many different varieties. Bought 3, just gorgeous. Looking online to see if they deliver
Amazing great quality, you need these
Amazing great quality and excellent service. A real treat and great for a special occasion or just because life is good
Not a flapjack - just a pile of dry oats and sugar
Purchased from the shop in Fowey - whilst it looked delicious the consistency was not that of a chewy flapjack. The flapjack part just crumbled into a pile of dry oats and sugar on the plate, leaving me holding a lump of chocolate topping - there was nothing holding it together (did they miss out a key ingredient). Very disappointing for the price as they are not cheap!
A tasty granola
Bought a ginger and dark chocolate flapjack from the store in Tavistock. I liked the taste, but the consistency was of a soft granola. I had to pour it into my hand to eat it! I like my flapjack to be dense and chewy, so was very disappointed.
Great customer service
Ordered 40pcs of flap jacks on Tues to be received on Friday ready for the bank holiday weekend as there will be friends visiting for a large party.
However, there is no sign of delivery on Friday and I have only received the order today (Tue).
Emailed the customer service and they have explained that this is due to courier's issue which is outside of their control. They have been very kind to try to resolve this problem.
I would suggest for potential customers to order and pick a delivery date a day or two earlier so to ensure they receive it on time to avoid disappointment.
Brotherly love
It was my eldest brother’s birthday and he’s getting older year by year (!!!) What gift could I treat him to, as he lives just over 100 miles away?
Flapjackery met the need perfectly with a delivery bang on the actual day!
All arranged no fuss from my sofa!!!
Tastefully convenient or what?
The best thing I’ve ever tasted…
The best thing I’ve ever tasted absolutely delicious 😋 went to Hayle for a holiday and popped to st Ives bought 3 loved them sent my boyfriend back for 6 came home ordered straight away 3 more I just love them bakewell is the best ever
Perfect!
Delicious flapjack and excellent customer service. Everyone at the party loved it! I’ve already placed another order.
Game Fair Blenheim
Being Gluten free can be a nightmare, saw these beautiful flapjacks at the Game Fair, had a lovely chat with the guy selling them. I’m so thrilled they are gluten free and so gorgeous! I purchased about 6, took them home. You can freeze them so very convenient. I can’t recommend them enough. I’ve already sent an order through today to have more delivered to me. Well done, fabulous product very grateful!!!!
Worst fudge ever
Visited the Sidmouth shop whilst on a break away. The shop assistant was lovely. The fudge was not. I didn’t eat it til I returned home but would’ve taken it back had I still been in the area. Possibly the worst fudge I’ve ever had. Rum and raisin had no rum taste at all and the salted caramel was just like licking a salt block. Nothing like fudge at all, just a solid, dry, tasteless block of sugar. Very expensive and just awful. I have contacted them direct but not heard back.
Brought the cherry Bakewell and 3…
Brought the cherry Bakewell and 3 little bags! Tasty but definitely not worth the extortionate amount it came to!
Excellent product my daughter in law…
Excellent product my daughter in law loved them arrived when they said it would and the delivery driver was very polite and friendly.
Ordered 2 kebabs
Ordered 2 kebabs - delivery was as follows:
1 pitta bread
1 small box of salad
1 box donor meat
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