I am a broker and was assisting another adviser with their case while they were on holiday, working with very limited information. After several exchanges between the lender and the client to g... See more
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Great lender when it come's to criteria, and for specialist cases. Underwriter's lack a little on the knowledge to underwrite such specialist cases, but when you have a BDM like Cheryl, it just m... See more
Company replied
Made the process so easy. I had a client who wasn't a homeowner and didn't currently rent but was purchasing a limited buy-to-let. I received a call from Emma Lewis, which was a surprise to hear fro... See more
Company replied
Our experience with FHL has always been great. The team are very hands on, problem solvers and have a commonsense approach to work. Let down on this case in particular as the case had to be referred t... See more
Company replied
Company details
Written by the company
At Foundation, we're built to support brokers with the clarity, structure, and real-world insight specialist lending demands. Backed by over 25 years of experience, our breadth, flexibility and expertise bring structure to complex cases. Through our strong heritage, we build trust and lasting relationships, putting brokers and their clients at the heart of everything we do. We make complex lending clear. We make it easier to navigate and to move forward. We make it work for you. We make mortgages happen.
Contact info
United Kingdom
- foundationlending.co.uk
Replied to 66% of negative reviews
Typically replies within 1 week
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Most professional Lender
Most professional Lender, always honoring their word!!
Plus the best team with the one and only Cheryl!!

Reply from Foundation
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