Fresh Flora London Reviews 118

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Easy website to navigate and everything went smoothly on my two orders. Beautiful roses and look so velvety and fresh. The scent is beautiful too. Really hoping they do truly last as long as is claime... See more

Rated 5 out of 5 stars

I initially bought a small flower box but when it arrived, it was a lot smaller than I expected. I called fresh flora to ask if an exchange can be arranged in person as the item will not have arrived... See more

Company replied

Rated 5 out of 5 stars

When the 'Rose in a Dome' arrived, the glass dome was broken. Fresh Flora immediately organised a replacement which was delivered on time for my mother-in-law's 100th birthday. Many thanks for excel... See more

Rated 4 out of 5 stars

I bought the small box arrangement which is beautiful and was a great gift. The only reason it’s not 5 stars is the packing of the item needs work, for such a delicate item I expected it to have more... See more

Company details

  1. Florist
  2. Flower Delivery

Information provided by various external sources

The UK's number one preserved roses gifting brand | Fresh Flora London offers a personalised shopping experience with a selection of handcrafted box designs & styles to choose from | Free next day delivery UK wide


Contact info

4.1

Great

TrustScore 4 out of 5

118 reviews

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Rated 5 out of 5 stars

Amazing service and the perfect present…

Amazing service and the perfect present for a friends birthday.

May 4, 2020
Unprompted review
Fresh Flora London logo

Reply from Fresh Flora London

Hello Hazel, thank you for taking the time to review us. Wishing your friend a happy birthday.

Rated 5 out of 5 stars

A bit pricey but worth it

A bit pricey but worth it! excellent service and the flowers are amazing and look very pretty! Would buy again!!!

May 3, 2020
Unprompted review
Fresh Flora London logo

Reply from Fresh Flora London

Hi Zoe, so pleased you are happy with your order. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Lovely packaging and lovely rose.

April 19, 2020
Unprompted review
Fresh Flora London logo

Reply from Fresh Flora London

Hi Jo, thank you for taking the time to review us. Enjoy.

Rated 2 out of 5 stars

I think I must have had terrible luck…

I think I must have had terrible luck as the flower came torn as it was lose on the box which was really unfortunate! Even though the package seems to be equipped it didn’t work in my delivery :(((

April 18, 2020
Unprompted review
Fresh Flora London logo

Reply from Fresh Flora London

Hi Cassia,
We're sorry to hear that! please send a picture of the product to team@freshflora.co.uk so we can resolve this matter.

Thanks

Ava

Rated 5 out of 5 stars

Perfect present

Perfect present. Came on time even over COVID lockdown. (Box is darker than pictures but worked out well for the colour scheme of my house)

April 13, 2020
Unprompted review
Fresh Flora London logo

Reply from Fresh Flora London

Hi Jamie. So glad you are pleased with your order, we will look into our imaging. Thank you for your review :)

Rated 5 out of 5 stars

Amazing job

Amazing job. Amazing product. Highly recommended.

April 10, 2020
Unprompted review
Fresh Flora London logo

Reply from Fresh Flora London

Thank you for your review, Mike.

Rated 5 out of 5 stars

Lockdown Gift to my Date

I got these delivered as a romantic gift to my date during Covid Lockdown. She loves them! Thanks

April 8, 2020
Unprompted review
Fresh Flora London logo

Reply from Fresh Flora London

Great to hear you are pleased with your order. Thank you for taking the time to review us.

Rated 5 out of 5 stars

Amazing service with Super fast delivery

Amazing service with Super fast delivery! Thank you so much, my Mum was over the moon with them! They are so beautiful, I would definitely recommend ❤️🌹

April 8, 2020
Unprompted review
Fresh Flora London logo

Reply from Fresh Flora London

Hello Michelle, thank you for your lovely review. Enjoy!

Rated 4 out of 5 stars

The recipient said

The recipient said: ‘I would give it a 4 - it's really nice, a v different present and the packaging is really nice!’

April 8, 2020
Unprompted review
Fresh Flora London logo

Reply from Fresh Flora London

Hi Elinor, we are pleased to hear you are happy with your order. Thank you for your review.

Rated 5 out of 5 stars

❤️❤️❤️ them

❤️❤️❤️ them, absolutely perfect!

April 8, 2020
Unprompted review
Fresh Flora London logo

Reply from Fresh Flora London

Hi Katie, great to hear you are happy with your order. Thank you for your review.

Rated 5 out of 5 stars

Due to COVID19 the company suffered…

Due to COVID19 the company suffered from a few issues however FreshFlora were courteous enough to provide suitable alternatives and complete the delivery. The quality of the flowers was great and the communication to rectify any problems was amazing and felt like customer is cared for. Will definitely be looking to order time and time again!!

April 4, 2020
Unprompted review
Fresh Flora London logo

Reply from Fresh Flora London

Hello Maya, thank you for your lovely review. Great to hear you are happy with your experience with Fresh Flora as a whole. Enjoy.

Rated 5 out of 5 stars

Fantastic product

Fantastic product and very quick delivery! Would definitely recommend.

April 3, 2020
Unprompted review
Fresh Flora London logo

Reply from Fresh Flora London

Hi Hayley, great to hear you are happy with your order. Enjoy.

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