Needed to get 2 Drager Saver CF10 emergency escape sets for a job in London. Phoned Frontline to check stock/ price and spoke to a very helpful lady who gave me the confidence to purchase the items.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service. I had some queries regarding the testing kit and these were quickly answered by telephone. Parcel was well packaged and delivered on time. I had to change the delivery requirements... See more
Company replied
First time I've used this company. Very impressed with their quality of service. They even offered to chase up the courier after an initial failed delivery. In the event not necessary, but does illus... See more
Company replied
Frontline Safety really has an Excellent dealing with my order with a very good Sales Team (Specially Emma) fast processing of orders online chat to solve all issues in time Hope to have a long ter... See more
Company replied
Company details
Written by the company
UK Specialists in the Supply & Installation of Portable & Fixed Gas Detection Systems. Shop Online for Safety Equipment from Crowcon, Draeger, MSA, TSI and RAE Systems.
Contact info
200 Old Dalmarnock Road, G40 4DW, Glasgow, United Kingdom
- 01417717749
- customerservice@frontline-safety.co.uk
- frontline-safety.co.uk
4.9
Excellent
205 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good....
Top class service & speedy delivery, good communication as well....
January 11, 2017
Unprompted review
Reply from Frontline Safety
We're glad you were happy with your experience of Frontline Safety. We appreciate your feedback and hope to hear from you again.
~ Dawn
Frontline were helpful and the delivery was prompt as promissed
We ordered the airflow tester and it and the subsequently ordered spare tubes all arrived promptly and just as promised. We were completely satisfied as they could not have done better.
January 2, 2017
Unprompted review
Reply from Frontline Safety
Thank you for your great review, we really appreciate it.
~ Dawn
Delivery
Great range of products and at very competitive prices. The only downside would be slow delivery.
December 16, 2016
Unprompted review
Reply from Frontline Safety
Thank you for taking the time to review us. I apologise for the slow delivery you've experienced on this occasion. We're continuously trying to improve and we take your feedback on board.
~ Dawn
First rate service from Frontline Safety.
First time I've used this company. Very impressed with their quality of service. They even offered to chase up the courier after an initial failed delivery. In the event not necessary, but does illustrate their highly developed sense of customer care. No hesitation in using Frontline Safety again and recommending them to others.
December 6, 2016
Unprompted review
Reply from Frontline Safety
Thank you very much for your feedback. We aim to make sure you're happy with every aspect of your purchase. We look forward to hearing from you again.
very responsive and helpful service
looking for a CO detector and the service and delivery was very good. Few tech questions answered promptly.
November 23, 2016
Unprompted review
Reply from Frontline Safety
Thanks for your review, we're happy you were pleased with both the service and the delivery.
~ Dawn
Excellent Service
I found they were very helpful in advising of what product we required and delivery was ultra quick
November 16, 2016
Unprompted review
Reply from Frontline Safety
Thank you for your kind review.
~ Dawn
Excellent service
Ordered one day, delivered in full the next. Can't ask for more.
November 11, 2016
Unprompted review
Reply from Frontline Safety
Thanks for taking the time to review our service, we appreciate it.
- Dawn
Exellant service
Product arrived sooner than expected, and was of very good quality. Have used the meter ma very impressed with results. Would be more had happy to use this company again.
TP
November 8, 2016
Unprompted review
Reply from Frontline Safety
We're happy to hear you're pleased with your product. Thank you for your feedback.
~ Dawn
Reply from Frontline Safety
Thank you very much for your feedback, we do appreciate it.
~ Dawn
Moisture meter
Excellent and very efficient service from Frontline Safety who despatched the meter immediately. The shame is that you were let down by your couriers, APC overnight, who tried to deliver it the following day but no-one was in. They left a note saying they would try again the next day but failed to do and then failed to respond to online and telephone requests to redeliver. In the end I had to collect it from their depot. This was a very shabby service which did not compare with that of Frontline Safety.
October 31, 2016
Unprompted review
Reply from Frontline Safety
Thank you for your kind feedback, we're glad you were happy with the service received from Frontline Safety. I'm really sorry to hear that our couriers have let us down on this occasion. I have escalated this to the attention of our rep and it is being addressed.
We are always trying to improve the experience as a whole and hope this issue won't prevent you from using Frontline in the future. Should you have any additional concerns please contact us on sales@frontline-safety.co.uk.
Thanks,
Dawn
Reply from Frontline Safety
We're glad your happy with your product and overall experience with Frontline. Thank you for your feedback.
- Dawn
Online chat function so helpful and user friendly.
Online chat function so helpful and user friendly, this enabled me to swiftly purchase the most effective equipment for my needs. Purchase facility on website excellent and delivery within days. Such a overall pleasant and productive experience.
October 25, 2016
Unprompted review
Reply from Frontline Safety
Thank you so much for your kind feedback. We hope to hear from you again at Frontline.
- Dawn
good price with fast secure delivery
good price with fast secure delivery....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
October 10, 2016
Unprompted review
Reply from Frontline Safety
Thanks for your review, we appreciate your feedback!
- Dawn
Great Experience
It was a wonderful experience doing business with Frontline Safety. They met their deadlines and was professional in all aspects
September 16, 2016
Unprompted review
Reply from Frontline Safety
We're glad you were happy with your experience of Frontline Safety. We appreciate your feedback and hope to hear from you again.
- Dawn
I am happy.
I was researching to buy a legionaries kit and came across frontline security and decided to order. The kit arrived promptly on Monday as I had placed order on previous Friday. I would recommend this company.
September 15, 2016
Unprompted review
Reply from Frontline Safety
Thanks for your review and for recommending Frontline Safety, it's very much appreciated.
- Dawn
Great service
Easy to compare makes and models to decide which fitted my requirements, easy ordering, prompt despatch. The online video "how to" clips are very useful.
September 14, 2016
Unprompted review
Reply from Frontline Safety
Thank you very much for your review and feedback on the videos, we appreciate it!
- Dawn
Reply from Frontline Safety
Thank you for your review. We're glad you've had a good experience with Frontline Safety.
- Dawn
excellent quick
August 5, 2016
Unprompted review
Reply from Frontline Safety
Thanks for taking the time to leave us a review, we appreciate it.
- Dawn
Excellent experience
Good price, very pleased with item purchased. Simple to use and understand. Prompt delivery.
July 27, 2016
Unprompted review
Reply from Frontline Safety
Thank you very much for your review. We're glad you're pleased with your purchase!
Thanks,
Dawn
Legionella Test Kit.excellent price + very fast delivery
First class service,fuss free ordering + very fast delivery.Highly recommended
July 25, 2016
Unprompted review
Reply from Frontline Safety
Thank you for your kind review. We're pleased you were happy with both your product and service.
Thanks,
Dawn
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.