Needed to get 2 Drager Saver CF10 emergency escape sets for a job in London. Phoned Frontline to check stock/ price and spoke to a very helpful lady who gave me the confidence to purchase the items.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service. I had some queries regarding the testing kit and these were quickly answered by telephone. Parcel was well packaged and delivered on time. I had to change the delivery requirements... See more
Company replied
First time I've used this company. Very impressed with their quality of service. They even offered to chase up the courier after an initial failed delivery. In the event not necessary, but does illus... See more
Company replied
Frontline Safety really has an Excellent dealing with my order with a very good Sales Team (Specially Emma) fast processing of orders online chat to solve all issues in time Hope to have a long ter... See more
Company replied
Company details
Written by the company
UK Specialists in the Supply & Installation of Portable & Fixed Gas Detection Systems. Shop Online for Safety Equipment from Crowcon, Draeger, MSA, TSI and RAE Systems.
Contact info
200 Old Dalmarnock Road, G40 4DW, Glasgow, United Kingdom
- 01417717749
- customerservice@frontline-safety.co.uk
- frontline-safety.co.uk
4.9
Excellent
205 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service!
Quick service. Quick but not automatic (good thing) support. Good quality salesmanship
February 15, 2018
Unprompted review
Reply from Frontline Safety
Thank you for taking the time to review us. We're glad you are happy with the quick service and your feedback has been passed on to our team.
~ Dawn
Reply from Frontline Safety
Thanks for taking the time to review us, we do appreciate it.
~ Dawn
Reply from Frontline Safety
We appreciate your review, thank you. Let us know if we can help with anything else.
~ Dawn
Great Service
Great Service, would recommend this company, communication excellent, They even informed me that the delivery had been delayed due to the snow on the M74, you could not ask for more
January 29, 2018
Unprompted review
Reply from Frontline Safety
Thanks very much for your review and for your understanding regarding the delivery. Your feedback has been passed on to the rest of the team.
good customer service and arrived on …
good customer service and arrived on time, will use again no probs
January 18, 2018
Unprompted review
Reply from Frontline Safety
Thank you for your kind review today. We hope to hear from you again.
~ Dawn
Great service
Great service, was desperate for three escape sets, ordered Monday afternoon turned up Tuesday lunchtime, can't recommend enough, will definitely use again *****
January 17, 2018
Unprompted review
Reply from Frontline Safety
Thank you for taking the time to review us. We're delighted you are happy with the service provided and your feedback has been passed on to the rest of the team.
~ Dawn
Great price and great communication
January 4, 2018
Unprompted review
Reply from Frontline Safety
Thank you for taking the time to review our service and product. Please let us know if there's anything else we help with.
~ Dawn
Fast and efficient service
Fast and efficient service, definitely recommend
December 19, 2017
Unprompted review
Reply from Frontline Safety
Thanks for your kind review today, it's much appreciated.
Let us know if we can help with anything else.
~Dawn
Still waiting for my item,11 days …
Still waiting for my item,11 days later. Item sent out to incorrect address
December 4, 2017
Unprompted review
Reply from Frontline Safety
Hello,
Please accept my apologies for this, there has obviously been a mix-up with the wrong delivery address and the Sales Team tried to rectify this as soon as they could. I can confirm that your order has been dispatched and will be with you tomorrow on an express delivery service.
Let us know if there's anything else we can help with by contacting us on 0141 771 7749 or sales@frontline-safety.co.uk.
~ Dawn
Simply Perfect.
October 30, 2017
Unprompted review
Reply from Frontline Safety
We appreciate your review, thank you. Let us know if we can help with anything else.
~ Dawn
Great service
Great service, friendly customer service, Goods ordered arrived quickly and to my specification.
October 27, 2017
Unprompted review
Reply from Frontline Safety
Thanks very much for your review. We do appreciate it.
~ Dawn
Good prize and very professional.
I have found the product with the features that I needed to use in my lab with a good prize. The staffs have been answered any questions I did very fast.
October 23, 2017
Unprompted review
Reply from Frontline Safety
We're happy to hear that you're pleased with both the product and the service. Do let us know if we can help with anything else.
~Dawn
Excellent communication
Excellent communication, excellent service provider
October 16, 2017
Unprompted review
Reply from Frontline Safety
We appreciate your review, thank you. Let us know if we can help with anything else.
~Dawn
Excellent staff and very helpful
October 10, 2017
Unprompted review
Reply from Frontline Safety
Thank you for your review today. Please let us know if there's anything else at all we can help with.
~ Dawn
Good communications and product
September 26, 2017
Unprompted review
Reply from Frontline Safety
Thanks for taking the time to review us, we do appreciate it.
- Dawn
Excellent delivery
September 14, 2017
Unprompted review
Reply from Frontline Safety
Thanks for taking the time to review our service.
~ Dawn
Fast service
Fast service.
Easy process of ordering and fast delivery. Thanks
September 6, 2017
Unprompted review
Reply from Frontline Safety
Thank you for your kind review, we appreciate it.
~ Dawn
excellent prompt service
August 18, 2017
Unprompted review
Reply from Frontline Safety
Thank you for taking the time to review us.
~ Dawn
Great customer service
August 17, 2017
Unprompted review
Reply from Frontline Safety
Thank you for your kind review.
~ Dawn
Easy to purchase and arrived quickly
July 24, 2017
Unprompted review
Reply from Frontline Safety
Thanks very much for your review. We do appreciate it.
~ Dawn
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.