Still unresolved – phone missing and no communication. My device has now been missing for over a month and I still have no clear update on where it is. Every time I contact them, I either... See more
Company replied
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See what reviewers are saying
I have been with Gadget for over 3 years and unfortunately I have had reason to make claims and each claim was dealt with efficiently and hassle free. Every member of staff I dealt with were really... See more
Company replied
Great cover it’s just a pity that you can’t amend your policy once active. Customer service is very good, product cover is always at good rate
Company replied
Have been with gadget insurance for ipad cover for 5years. Great comfort knowing items are fully insured. No hassle signing up, regular direct debits. The way insurance should be. Simple and straightf... See more
Company replied
Company details
Written by the company
GadgetInsurance.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At GadgetInsurance.com, you can insure one or multiple gadgets, including phones, iPhones, laptops and tablets. We also offer Accidental Loss Cover as an add-on.
Contact info
(IRE) Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN, Ireland | (UK) 1, Neptune Court Vanguard Way, Cardiff, CF24 5PJ , United Kingdom
- (IRE) 01 4854115 | (UK) 0333 355 0254
- info@gadgetinsurance.com
- gadgetinsurance.com
3.8
Great
3K reviews
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Reply from GadgetInsurance.com
Hi Alex,
Grateful for your feedback! Your message will be passed to the agent—it’s the kind of feedback that keeps us going and reminds us why we do what we do.
Kind Regards,
Victoria
Reply from GadgetInsurance.com
Hi Shabaz,
What a great message to receive—thank you for your kind words. We’ll definitely share this around the team. It’s exactly the kind of motivation that keeps us focused and grateful.
Kind regards,
Dean.
Excellent help
April 3, 2025
Reply from GadgetInsurance.com
Hi Hannah,
Thank you for your comments and taking the time to leave a 5 star review. I have forwarded your feedback to the relevant agent as well.
Kind Regards,
Dean.
Reply from GadgetInsurance.com
Hi Rachel,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards,
Dean
Quick and easy to deal with I’m with…
Quick and easy to deal with I’m with them years for any devices I have great prices
March 12, 2025
Reply from GadgetInsurance.com
Hi Karen,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Dean
It feels like a complete scam!! STEER CLEAR
It feels like a complete scam!! My experience with this company has only gone from bad to worse. After providing an excessive amount of personal information—far more than should be necessary—Proved that I owned the product - plus a €50 upfront payment, they finally agreed to collect my device...but didn't show up today. they did call and have delayed it by another three days and insisted on a highly specific packaging requirement for the UPS pickup.
My son is without this critical device for over 5 weeks now, and it is an exam year.
It’s unbelievable. I fully intend to escalate this to the insurance ombudsman. My best advice? Stay away from this company if you can. Dealing with them has been an absolute nightmare.
March 5, 2025
Unprompted review
Reply from GadgetInsurance.com
Hi Wayne,
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. I have emailed you directly to discuss further on this matter.
Kind Regards
Dean
Dreadful support
Dreadful support - We have not had any success with them despite paying insurance for 2 years. Cracked screen for a month now and our son is doing his junior cert. they have also taken a 50 euro excess payment and gone to ground. I am sorry we ever took this policy out and will be cancelling
March 2, 2025
Unprompted review
Reply from GadgetInsurance.com
Hi Amber,
Thank you for your comments. We had requested further information to be able to investigate the points you raised further. Unfortunately we cannot locate a gadget policy with the email address and mobile phone number you provided. If you could please email info@gadgetinsurance.com and an agent would be happy to assist.
Kind Regards,
Dean
I have been with gadget insurance for…
I have been with gadget insurance for several years now and have found them pleasant to deal with and good value.
February 11, 2025
Reply from GadgetInsurance.com
Hi Josephine,
Thank you for your comments and taking the time to leave a 5 star review. I have forwarded your feedback to the relevant agent as well.
Kind Regards
Dean
Consistent Quality
While prices seem to have increased noticeably since last year, I have a lot of confidence in Gadget Insurance giving me comprehensive insurance coverage on my phone. I have used this company for years and although I’ve never had to make a claim, I feel that they offer a good deal. Also it’s really easy to do online with my only issue being that it’s not as straightforward to cancel the old policy,maybe because my policies are not linked by their customer recognition algorithm.
February 8, 2025
Reply from GadgetInsurance.com
Hi Alan,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Dean
Reply from GadgetInsurance.com
Hi Sally,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Dean
Took 5 months to to even send my phone…
Took 5 months to to even send my phone off to get it fixed they tryed anything to deny the claim. I had to send them the same information about 10 times because they just kept saying we didnt recieve the email but then 5 months later the email just happened to be there horrible customer service.
February 7, 2025
Unprompted review
Reply from GadgetInsurance.com
Hi James,
Thank you for your comments. We had requested further information to be able to investigate the points you raised further. Further information hasn't yet been provided. If you could please email info@gadgetinsurance.com and an agent would be happy to assist. Kind Regards,
Dean.
I find Gadget Insurance really good to…
I find Gadget Insurance really good to deal with and have multiple devices for family members insured with them
January 31, 2025
Reply from GadgetInsurance.com
Hi Rick,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Dean
Not at happy customer
I rang to change my phone insurance to new phone & keep insurance on old phone as I passed it on to my husband, but I was told i couldn't do that I could only do new insurance on new phone, 🤔🤔🤔
January 27, 2025
Reply from GadgetInsurance.com
Hi Veronica,
Thank you for taking the time to leave a review. I have emailed you directly to discuss further on this matter.
Kind regards
Dean
They don’t respond
They don’t respond through their eportal and don’t respond whatsoever.
January 9, 2025
Unprompted review
Reply from GadgetInsurance.com
Hi,
Thank you for your comments. We had requested further information to be able to investigate the points you raised further. Further information hasn't yet been provided. If you could please email info@gadgetinsurance.com and an agent would be happy to assist. Kind Regards,
Dean
Reply from GadgetInsurance.com
Hi Neil,
As you have not provided your policy number or email address, I cannot locate any policy for you. Can you please email us directly on info@gadgetinsurance.com with your policy number and the nature of your query. We can then look into this for you.
Kind Regards
Hari
Exceptional staff
The staff were very patient and polite on the phone. They took their time while I searched for the info they needed.
January 10, 2025
Reply from GadgetInsurance.com
Hi Damien,
Thank you for your comments and taking the time to leave a 5 star review. I have forwarded your feedback to the relevant agent as well.
Kind Regards
Hari
Renewal process is very unfriendly
Renewal process is very unfriendly.
Would not repeat again.
December 31, 2024
Reply from GadgetInsurance.com
Hi Alfred,
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. I have emailed you directly to discuss further on this matter.
Kind Regards
Hari
Quick, Easy and friendly Operator
Have been a customer for years would highly recommend
December 27, 2024
Reply from GadgetInsurance.com
Hi Ethan,
Thank you for your comments and taking the time to leave a 5 star review. I have forwarded your feedback to the relevant agent as well.
Kind Regards
Hari
Reply from GadgetInsurance.com
Hi John,
Thank you for your comments and taking the time to leave a 5 star review. I have forwarded your feedback to the relevant agent as well.
Kind Regards
Hari
Excellent customer service
Excellent customer service..had to switch both our policies over to new phones.. the woman on the phone was superb.. everything sorted very quickly. For peace of mind , this company is 100% worth it.
December 12, 2024
Reply from GadgetInsurance.com
Hi Martin,
Thank you for your comments and taking the time to leave a 5 star review. I have forwarded your feedback to the relevant agent as well.
Kind Regards
Hari
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