GadgetInsurance.com Reviews 3,411

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Still unresolved – phone missing and no communication. My device has now been missing for over a month and I still have no clear update on where it is. Every time I contact them, I either... See more

Company replied

Rated 5 out of 5 stars

I have been with Gadget for over 3 years and unfortunately I have had reason to make claims and each claim was dealt with efficiently and hassle free. Every member of staff I dealt with were really... See more

Company replied

Rated 4 out of 5 stars

Great cover it’s just a pity that you can’t amend your policy once active. Customer service is very good, product cover is always at good rate

Company replied

Rated 5 out of 5 stars

Have been with gadget insurance for ipad cover for 5years. Great comfort knowing items are fully insured. No hassle signing up, regular direct debits. The way insurance should be. Simple and straightf... See more

Company replied

Company details

  1. Insurance Agency

Written by the company

GadgetInsurance.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At GadgetInsurance.com, you can insure one or multiple gadgets, including phones, iPhones, laptops and tablets. We also offer Accidental Loss Cover as an add-on.


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

5-star
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Rated 5 out of 5 stars

very efficient

very efficient

August 28, 2024
GadgetInsurance.com logo

Reply from GadgetInsurance.com

Hi Helen,


Thank you for your comments and taking the time to leave a 5-star review.

Kind Regards
Patricia

Rated 5 out of 5 stars
GadgetInsurance.com logo

Reply from GadgetInsurance.com

Hi Becca,

Thank you for taking the time to leave a 5 star review.

I will pass your lovely feedback onto our agent.

Kind Regards
Natalie Ward

Rated 1 out of 5 stars

Made a claim in April for my daughters…

Made a claim in April for my daughters school laptop, they sent me a link to pay the excess which won't work, it's now August they still haven't fixed the technical issue I cannot pay this as it an issue there side so I'm still paying my monthly fee but cannot get my laptop repaired . I have requested to transfer the money getting no where with this company. Extremely frustrating.

August 6, 2024
Unprompted review
GadgetInsurance.com logo

Reply from GadgetInsurance.com

Hi Jackie,

As you have not provided any personal details in order for us to locate your policy, can you please email us directly on CustomercareTP@blueinsurance.ie with your policy number and we can contact the claims company directly for you.

Kind regards,
Erin

Rated 1 out of 5 stars

Awful!

Awful!! Say 2-3 day response time. Then say it’s a guideline, awful service. Been waiting 12 days!!

July 14, 2024
Unprompted review
GadgetInsurance.com logo

Reply from GadgetInsurance.com

Hi Lauren,

I am sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. Please email us on CustomercareTP@blueinsurance.ie with your full policy number and information of your dissatisfaction and we will be happy to look into this for you.

Kind regards,
Erin

Rated 5 out of 5 stars

Speedy process

Speedy process.
Got my insurance policy instantly on mail.

July 17, 2024
GadgetInsurance.com logo

Reply from GadgetInsurance.com

Hi Aakash,

Thanks for taking the time to leave a 5 star review.

Kind regards,
Erin

Rated 5 out of 5 stars

Great customer service

Great customer service, very helpful.

June 17, 2024
GadgetInsurance.com logo

Reply from GadgetInsurance.com

Hi Anastasia,

Thanks for taking the time to leave a 5 star review.

Kind regards,
Erin

Rated 5 out of 5 stars

Great

Easy to manage over the phone very efficient and clear

July 15, 2024
GadgetInsurance.com logo

Reply from GadgetInsurance.com

Hi Amy,

Thanks for taking the time to leave a 5 star review.

Kind regards,
Erin

Rated 5 out of 5 stars

A good organised company offering a…

A good organised company offering a good service and cover for gadgets.
Excellent customer service with clear explanation during the process of adding new phones to be insured. Very pleasant and professional young lady who double checked all important details before completion. Immediate email confirmation with new policy attached.

June 11, 2024
GadgetInsurance.com logo

Reply from GadgetInsurance.com

Good morning John,

Thank you for your comments and taking the time to leave a 5 star review.

I will pass your lovely feedback onto our agent.

Kind Regards
Natalie Ward

Rated 1 out of 5 stars

I lost renewal on another phone

I lost renewal on another phone

June 7, 2024
GadgetInsurance.com logo

Reply from GadgetInsurance.com

Hi Gavin,

I can see you have an active policy with us.
I have now sent you an email to see how we can assist you today.

Kind Regards
Natalie Ward

Rated 5 out of 5 stars

Comprehensive call from seller

Comprehensive call from seller. Explained everything well if a little fast but understood the terms ultimately.

June 7, 2024
GadgetInsurance.com logo

Reply from GadgetInsurance.com

Hi Orla,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Lorna.

Rated 5 out of 5 stars

Simplicity

Easy to use website, monthly & yearly options available

June 3, 2024
GadgetInsurance.com logo

Reply from GadgetInsurance.com

Hi Aoife,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Lorna.

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