Ordering was straight forward and simple Unfortunately the dispatch email was not sent otherwise everything was OK As for the delivery company DPD they were somewhat less than professional not onl... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Shower engine arrived when expected and has now been fitted and works fine. Although it took DPD Local three attempts to deliver running out of time on the first two attempts and the box was damaged... See more
I had bought a shower head on line to replace my old one. The description said nothing about the shower head's compatibility with electric showers, it was not compatible. I replaced the pressure valve... See more
Had bought a new shower head which wasn't suitable for the electric shower. Caused a forced leak. Went onto the Gainsborough website, ordered new engine. Received promptly, well packaged. Working perf... See more
Electric Shower Pressure Release Device (PRD)
(53)
8.5kW Electric Shower Engine
(9)
90mm Multi-Mode Shower Head - White
(7)
Slim Mono Electric Shower 8.5KW Polar White
(7)
90mm Multi-Mode Shower Head - Chrome
(6)
Slim Duo Electric Shower 9.5kw - White
(4)
9.5kW Electric Shower Engine
(4)
Slim Duo Electric Shower 10.5kw - White
(3)
Slim Mono Electric Shower 9.5KW Polar White
(2)
Slim Duo Electric Shower 9.5kw - Piano Black
(2)
Company details
Written by the company
With nearly 50 years in the bathroom and shower industry, Gainsborough have been creating exceptional showers since 1972. We pride ourselves in providing high quality showers at affordable prices, with a dedicated UK based Customer Service team who are on hand to help with any queries you may have.
Contact info
The Flyers Way, Westerham, TN16 1DE, Kent, United Kingdom
- 01959 560760
- info@gainsboroughshowers.co.uk
- gainsboroughshowers.co.uk
4.2
Great
204 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 18% of negative reviews
Typically replies within 1 week
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Excellent company
Excellent company, I ordered parts for my shower, dispatched quickly and cheaper than anywhere else! 5**
May 25, 2026
Shower
Do not buy this product had to shower in two year both went wrong only had a replacement in November 2025 and now they wont replace this shower this is not fit for purpose very bad service from gainsborough
June 15, 2026
Unprompted review
Fast delivery of correct shower parts
Fast delivery of correct shower parts. Good service each time I order from them.
May 3, 2026
Excellent!!
April 21, 2026
First class
First class, from initial call, to advice given, replacement part received a day or so later. Magic
April 9, 2026
Replaced the engine, to resolve a leaky shower.
My shower unit was leaking from the main body. I decided to replace just the 'engine', so that I could keep the plubing, electrics and cover, in place.
It was easy to find parts on their website. The delivery was good and in time. I was quite surprised that a relatively old unit was still available.
The cost was very high. I could have purchased a different model for less.
January 22, 2026
I brought the 8.5 kw engine for my…
I brought the 8.5 kw engine for my shower which ive had running now for the best part of 5 years .
This was a simple replacement and if its as good as the old one, I'm on to a winner.
February 9, 2026
Brilliant shower…
From ordering to receiving the shower it was so easy the website is easy to get around and the shower came within a couple of days
January 24, 2026
Lovely little shower good power better…
Lovely little shower good power better than my old Gainsborough and fitted just right
February 4, 2026
Perfect experience
Part ordered with no problem. Delivered pretty quickly, in perfect packaging, no damage at all.
It was easy to fit and now the shower is back to normal.
Very impressed.
February 1, 2026
Top class product and service
Item very good quality. Fitted by a professional without difficulty. Excellent communications and customer service. Would highly recommend this company
January 30, 2026
Really helpful online to find exactly…
Really helpful online to find exactly what you need and very happy with product .. no more cold showers
January 29, 2026
Prompt service.
January 19, 2026
Excellent shower
January 16, 2026
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