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gardensleepers.co.uk Reviews 

1,173
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the sturdy timber products, stating that assembling the custom raised beds is simple, quick, and completely straightforward. People also deeply appreciate the prompt delivery service, noting that helpful drivers consistently place heavy items exactly where requested on the property. However, some customers also noted that driving in the very long screws required using a powerful drill and manually creating pilot holes. A few other people also felt that certain wooden boards arrived slightly warped or split, making precise alignment a bit challenging during construction.

What people talk about most

Product

Consumers find product to be positive, highlighting the sturdy quality and competitive pricing of the raised... See more

Quality

Customers had positive experiences with quality, highlighting that the raised beds are sturdy, solid, and... See more

Service

People report positive experiences with service, frequently highlighting timely delivery, helpful support,... See more

Order

Users describe positive interactions with order, highlighting that the process online is simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The sleepers are good and sturdy and make substantial raised beds, strong enough to sit and stand on for plant maintenance. They were cut accurately and all the bits and pieces needed were included. O... See more

Rated 5 out of 5 stars

Just exactly what was needed, ordered and delivered as required. Simple process from start to finish. Great product and great delivery, cost wise very competitive and delivery thrown in which was unco... See more

Rated 5 out of 5 stars

Easy to order and arrived on time. Fairly heavy sleepers but easy to assemble. Did pilot holes for fixings before driving home with cordless drill and provided fitting for long screws. All very firm w... See more

Rated 5 out of 5 stars

Good delivery, driver was excellent. I appreciated the way the sleepers were packed. I was able to tilt them into my arms and carry them without having to bend to lift them. This made a huge differenc... See more


Company details

  1. Landscaping Supply Store

Written by the company

Retailers of quality garden sleepers for garden projects and landscaping


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Replied to 28% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,173)

171 reviews in the last 12 months

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Rated 1 out of 5 stars

Rubbish wood

Rubbish wood
Large bag soil put in the middle of the drive entrance so nobody could drive in or out.

August 20, 2026
gardensleepers.co.uk logo

Reply from gardensleepers.co.uk

Hi Valerie,

We’re sorry to see this review, particularly as we have already spent considerable time trying to explain and resolve both concerns raised.

The product ordered was our Sleeper Raised Bed Kit. This is supplied as heavy-duty 100mm × 200mm timber sleepers, together with the structural screws required for assembly; it is not supplied as a pre-assembled raised bed. This is clearly explained on the product page, which also includes assembly guidance and a video showing how the finished beds are constructed.

We have reviewed the photographs you supplied of the timber and can see no quality issue with the sleepers delivered. They appear to be good-quality sleepers of the correct dimensions and specification. We also asked you to identify any particular defect or problem with the timber so that we could investigate it, but none was identified.

Regarding the soil, our standard delivery service is kerbside. On this occasion, the driver was asked at the property to move the delivery further onto the gravel driveway. He successfully moved the sleepers further in, but the pallet of topsoil weighs approximately 800kg and the pallet truck became stuck in the gravel. The driver was therefore physically unable to move it any further safely. It was not deliberately placed there to obstruct the driveway.

We have corresponded with you at length regarding the order, explained the above circumstances and confirmed that the goods could be returned for a refund in accordance with our returns policy.

Best regards,

-- Peter
Director
Garden Sleepers Ltd

Rated 5 out of 5 stars

The sleepers are good and sturdy and…

The sleepers are good and sturdy and make substantial raised beds, strong enough to sit and stand on for plant maintenance. They were cut accurately and all the bits and pieces needed were included. Our builder, who put them together for us, says they are better than anything else he has come across. It only took him a few minutes to build each one. Delivery was to a place convenient for us so also good.

August 17, 2026
Rated 5 out of 5 stars

Excellent

Excellent service, ordering was straightforward, delivery was on time. Excellent product, good quality raised beds that were easy to assemble.

July 28, 2026
Rated 3 out of 5 stars

Good quality timber

Good quality timber, easy to construct. Delivered to the wrong address which meant I had to manually carry the whole lot to my house 1 piece at a time including the pallet it was delivered on. There were no mistakes on the address label to explain the error. Otherwise satisfied.

August 3, 2026
Rated 5 out of 5 stars

Great Kit

Great quality, competatively priced and ultimately straight forward to assemble raised bed kit. Smooth online ordering and delivery, highly recommend.

July 31, 2026

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