Gas Worx Southampton Ltd Reviews 

118
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Quickly got back to me, arranged a visit to quote (?Chris) and kept me updated despite traffic issues (M27), received quote next morning, 5 days later Sam arrived promptly at 0800hrs, Sam detailed t... See more

Rated 5 out of 5 stars

Excellent friendly company, always willing to answer any question, good sound advice and providing a feeling that you are part of their family and they were there to support you. Very happy with my i... See more

Rated 5 out of 5 stars

Richard surveyed our home and Ryan and Sam of Gas Worx Southampton fitted the complete central heating system in our ground floor flat. Very quick, Started Monday and finished Thursday mid day. An e... See more

Rated 5 out of 5 stars

Amazing! From start to finish the whole experience was brilliant. Richard came out to quote for our new boiler he was polite and efficient with no sales patter and provided us with a quote there and t... See more

Company replied

Company details

  1. Gas Engineer

Written by the company

My name is Stuart and I am the proud owner of Gas Worx Southampton. I have been in the plumbing, heating and gas industry for many years covering a wide variety of work, this includes all aspects of installations, maintenance and repairs. Working alongside large companies, Insurance contracts and Social & domestic housing. I have gained much experience and a good workmanship to carry out any job in the best possible manner. I now have a hard working team that will look after your job from start to finish and for added piece of mind a Domestic heating Insurance policy to ensure you are never left without an engineer to help if the worst should happen.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(118)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I have been pleased with the work done…

I have been pleased with the work done by Gas Worx, they have always been there when I needed them. Scott is a very good employee and needs to be looked after and kept,

March 9, 2022
Gas Worx Southampton Ltd logo

Reply from Gas Worx Southampton Ltd

Thank your for your kind words. We will always look after our loyal customers.

Rated 5 out of 5 stars

Speedy quotation for work which was…

Speedy quotation for work which was very efficiently carried out in a short time-frame.
Thoroughly recommended.

March 3, 2022
Gas Worx Southampton Ltd logo

Reply from Gas Worx Southampton Ltd

Thank you for your review most appreciated. I was very happy with the finished job. Good result.

Rated 5 out of 5 stars

over the last ten years these guys have…

over the last ten years these guys have fitted a compleat heating system including an electric boiler, full bathroom and shower and full kitchen and just last week a charging point for my electric car. totally trust them to do a swift clean and proferional job 5 stars all the way

February 14, 2022
Gas Worx Southampton Ltd logo

Reply from Gas Worx Southampton Ltd

Thank you so much for your review, We can cover most jobs and renewables will be the future.

Rated 5 out of 5 stars

Dual port valve

Problem with electrics between boiler and dual port valve. Made difficult due to valve being not easy accessible, and distance between the two. Took two visits and time consuming investigation. Nonetheless the fault was eventually tracked down and rectified. System all good.

February 10, 2022
Gas Worx Southampton Ltd logo

Reply from Gas Worx Southampton Ltd

This was a fun fault find. Tricky one but we did get a result in the end. Many thanks for your review

Rated 5 out of 5 stars

Gas Worx top job

I contacted Gas Worx for a leaking tap and water heater install. As usual having used Gas Worx multiple times the response was super quick. The engineer was polite and professional and got on with the work swiftly. Really happy with the work carried out and no mess left to worry about.

February 9, 2022
Unprompted review
Gas Worx Southampton Ltd logo

Reply from Gas Worx Southampton Ltd

Thank you for your kind words.

Rated 5 out of 5 stars

5 star service for private & landlord work

5 star service, reliability, fantastic time keeping, knowledgable and professional. Use privately and as a landlord. Reasonable prices for the annual service packages. For my rental gas certificate too. Can’t recommend them enough!

January 30, 2022
Gas Worx Southampton Ltd logo

Reply from Gas Worx Southampton Ltd

Thank you for your kind words. We are always trying to improve also.

Rated 5 out of 5 stars

Friendly

Friendly, informative and efficient service.

January 18, 2022
Gas Worx Southampton Ltd logo

Reply from Gas Worx Southampton Ltd

We hope to help you on your next project

Rated 5 out of 5 stars

Happy with their work and even passed…

Happy with their work and even passed work onto them for a new boiler fit as I knew they would do a good job.

December 22, 2021
Gas Worx Southampton Ltd logo

Reply from Gas Worx Southampton Ltd

Thank you so much for the review and the recommendation, I hope they are still happy with their new boiler.

Rated 5 out of 5 stars

Stuart fixed my boiler very quickly

Stuart fixed my boiler very quickly. Had been led to believe by another service provider that I needed a new boiler!

December 3, 2021
Gas Worx Southampton Ltd logo

Reply from Gas Worx Southampton Ltd

Thank you so much and Merry Christmas

Rated 5 out of 5 stars

Radiators flushed

Radiators flushed, now working more efficiently. Much better heat. Boiler serviced. Decent prices. Well done gas worx.

November 23, 2021
Gas Worx Southampton Ltd logo

Reply from Gas Worx Southampton Ltd

Thank you for your kind words.

Rated 5 out of 5 stars

Really friendly

Really friendly, fully explained process, knowledgeable

November 12, 2021
Gas Worx Southampton Ltd logo

Reply from Gas Worx Southampton Ltd

We will always try an explain the process as best as we can. Thank your for your review.

Rated 5 out of 5 stars

Great work

Great work. Professional job undertaken by helpful and friendly installer. Would definitely use them again.

November 10, 2021
Gas Worx Southampton Ltd logo

Reply from Gas Worx Southampton Ltd

I'm very pleased to know you had a pleasant time while your works were completed. Thank you for the review.

Rated 4 out of 5 stars

Boiler service

No problems to mention, however would have been happier if operative had worn a mask while in the house during Covid problems

November 9, 2021
Gas Worx Southampton Ltd logo

Reply from Gas Worx Southampton Ltd

Thank your for the review, I am sorry the engineer didn't wear a mask but if you had asked him to do so he would have with no questions asked. Customer safety and how you feel when an engineer is in your home is very important to us. My apologies. I will ensure all engineers bring a mask to the door.

Rated 4 out of 5 stars

Very prompt service.

Very prompt service.
Scott was excellent worker good installation very neat wirker

November 3, 2021
Gas Worx Southampton Ltd logo

Reply from Gas Worx Southampton Ltd

Thank you, we try to be as efficient as possible.

Rated 4 out of 5 stars

Extremely efficient and effective in…

Extremely efficient and effective in responding and answering my initial enquiry

October 20, 2021
Gas Worx Southampton Ltd logo

Reply from Gas Worx Southampton Ltd

Thank you, Sorry we couldn't be of service this time but if you every need a local engineer we will be very happy to help.

Rated 5 out of 5 stars

Great service

Great service. Reasonably priced

October 19, 2021
Gas Worx Southampton Ltd logo

Reply from Gas Worx Southampton Ltd

Many thanks for your review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look