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Review summary

Created with AI, based on recent reviews

Looking at 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, especially the remotes, for their perfect functionality and ease of programming. Many people highlight the excellent service, noting the helpfulness of the staff in identifying the correct product and providing clear instructions. The delivery service is consistently described as quick and efficient, with many orders arriving within a few days or even the next day. The ordering process is also commended for being easy and straightforward. However, some customers experienced issues with their orders, such as receiving a different or incorrect part. A few people also mentioned difficulties with pairing their remotes or not receiving their ordered item in a timely manner.

What people talk about most

Product

Consumers express satisfaction with the product. Many reviewers highlight its flawless operation since... See more

Service

Users describe positive interactions with service. Many reviewers highlight the first-class, efficient, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy, with some... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order came through in couple of days. Remotes works perfectly, programmed and cloned different frequencies into one duplicate remote, GR20 UNI to be specific. Came with instructions which was slig... See more

Rated 5 out of 5 stars

What a great company. We needed some replacement Hormann garage roller door remotes. We ordered from GateRemotes Ltd and they were such a reasonable price. The YouTube clips and instructions includ... See more

Rated 5 out of 5 stars

We all rely a lot on our electronic devices. It is the moment , although rare, that after many years of reliability something doesn’t quite work. In my case through perpetual long term reliability wit... See more

Rated 5 out of 5 stars

My 2 garages shared 2 Gliderol zappers for more than 20 years until one was lost last year. The local garage door dealers declared them obsolete, leaving me with just one working until I discovered Ga... See more


Company details

  1. Security Equipment Store

Written by the company

Gate Remotes supply replacement remotes for garage doors, electric gates and much more. Easy to program gate remotes available to buy online today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

748 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great remote!!

Great remote, very simple to install, setup and use. Well priced, arrived quickly. I would definitely recommend using them.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

When I telephoned to query new model…

When I telephoned to query new model numbers and compatibility, my issue was sorted and two fobs purchased within minuites!

The old ones were simply past their best. I very gratefully recommend GateRemotes because although busy when I rang, they just spoke clearly, listened patiently and left me thinking, there is a reason why they are successful, knowing the product range was key!

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

The staff were very helpful as I wasn't sure which remote I needed, it being one of a possible two. On arrival they knew instantly which one was required and had it in stock. All in all a great service.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

New house with broken remote

Moved into a new house which came with my first ever double garage. The remote was in peices and I really did not know what to do. Reached out to Gate Remotes who calmly worked out what model I had and which new one was required. 2 days later I've got a new remote and two working garage doors.
5 out 5 for efficiency and support.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service 👌

I purchased a garage remote control after numerous cheaper ones. I probably paid three or four times what I could get cheaper ones for, but the extra payment is worth all the hassle that the cheaper ones cause. Also because it was an older remote control on the Garage Door I needed help in getting things paired up, I rung up gate remotes and I have to say the customer service was second to none, and my remote was working as it should in no time at all. Thank you guys 😁 a professional set up with friendly staff. A*****

January 13, 2026
Unprompted review
Rated 3 out of 5 stars

Got there eventually!

Ordered spare remotes for Beninca gate. Took 4 attempts before I got the right instructions. In fairness Gateremotes were responsive and helpful but would have been much easier if they had qualified my need and sent correct instructions!

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Good Service again

no problems with item and service / fast dispatch and good communication. Have bought form the company before and will do so again

February 23, 2026

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