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Review summary

Created with AI, based on recent reviews

Looking at 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, especially the remotes, for their perfect functionality and ease of programming. Many people highlight the excellent service, noting the helpfulness of the staff in identifying the correct product and providing clear instructions. The delivery service is consistently described as quick and efficient, with many orders arriving within a few days or even the next day. The ordering process is also commended for being easy and straightforward. However, some customers experienced issues with their orders, such as receiving a different or incorrect part. A few people also mentioned difficulties with pairing their remotes or not receiving their ordered item in a timely manner.

What people talk about most

Product

Consumers express satisfaction with the product. Many reviewers highlight its flawless operation since... See more

Service

Users describe positive interactions with service. Many reviewers highlight the first-class, efficient, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy, with some... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order came through in couple of days. Remotes works perfectly, programmed and cloned different frequencies into one duplicate remote, GR20 UNI to be specific. Came with instructions which was slig... See more

Rated 5 out of 5 stars

What a great company. We needed some replacement Hormann garage roller door remotes. We ordered from GateRemotes Ltd and they were such a reasonable price. The YouTube clips and instructions includ... See more

Rated 5 out of 5 stars

We all rely a lot on our electronic devices. It is the moment , although rare, that after many years of reliability something doesn’t quite work. In my case through perpetual long term reliability wit... See more

Rated 5 out of 5 stars

My 2 garages shared 2 Gliderol zappers for more than 20 years until one was lost last year. The local garage door dealers declared them obsolete, leaving me with just one working until I discovered Ga... See more


Company details

  1. Security Equipment Store

Written by the company

Gate Remotes supply replacement remotes for garage doors, electric gates and much more. Easy to program gate remotes available to buy online today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

748 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Repacement Remote

The person answering my questions treated me with respect by not belittling my naive questions regarding a replacement remote I needed for my garage door. The result meant that I fully understood how to clone my old and failing remote with a brand new and sturdy remote at a very reasonable price. Because that one worked so well, I bought another.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Very Satisfied

Easy to find the right replacement and the description helped. Easy to order quickly and delivery took just a few days. Additional instructions from Gate Remotes made the matching with my old unit very easy. Very satisfied.

January 2, 2026
Rated 5 out of 5 stars

Easy web site to use

Easy web site to use. Just had to send a photo of the old one.
The new remote came with excellent instructions on how to pair it to the door controller.
First class service and quick response.

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great Expectations ... delivered.

We have been using Gate remotes for the past two years for the maintaining and repair works to our two sets of gates, They have always very professional and prompt, and go the extra mile to ensure the job is done. The costs are very reasonable too. I have nothing but good words for them. Richard Bailey

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

We all rely a lot on our electronic…

We all rely a lot on our electronic devices. It is the moment , although rare, that after many years of reliability something doesn’t quite work. In my case through perpetual long term reliability with my Hofmann garage door opener it failed. I needed to replace it. I had terrific service on the phone from your company. The replacement was in my hands within 2 days. Excellent service.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent customer service and advice. I ordered two garage remotes about 3 months apart. Both working perfectly so far.
Thank you

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery. Remotes (x2) worked perfectly 1st time. Very highly recommended.So much better than cheap Chinese rubbish.
Thank you.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

High quality gate remote

I raised a query via email about purchasing a higher quality remote than the one supplied as standard with our electrically operated gates. I received a call shortly afterwards asking for more information and a recommendation was then made. I have received the remote and it is perfect for my needs. Great job! Thanks!

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Speedy service

Easy to order and delivery was quick and prompt. Remote was easy to synchronise.
It was expensive, but I wanted a genuine Hormann , and if it lasts as long as the original, I will be very happy.
Thank you

November 26, 2025

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