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Review summary

Created with AI, based on recent reviews

Looking at 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, especially the remotes, for their perfect functionality and ease of programming. Many people highlight the excellent service, noting the helpfulness of the staff in identifying the correct product and providing clear instructions. The delivery service is consistently described as quick and efficient, with many orders arriving within a few days or even the next day. The ordering process is also commended for being easy and straightforward. However, some customers experienced issues with their orders, such as receiving a different or incorrect part. A few people also mentioned difficulties with pairing their remotes or not receiving their ordered item in a timely manner.

What people talk about most

Product

Consumers express satisfaction with the product. Many reviewers highlight its flawless operation since... See more

Service

Users describe positive interactions with service. Many reviewers highlight the first-class, efficient, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy, with some... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order came through in couple of days. Remotes works perfectly, programmed and cloned different frequencies into one duplicate remote, GR20 UNI to be specific. Came with instructions which was slig... See more

Rated 5 out of 5 stars

What a great company. We needed some replacement Hormann garage roller door remotes. We ordered from GateRemotes Ltd and they were such a reasonable price. The YouTube clips and instructions includ... See more

Rated 5 out of 5 stars

We all rely a lot on our electronic devices. It is the moment , although rare, that after many years of reliability something doesn’t quite work. In my case through perpetual long term reliability wit... See more

Rated 5 out of 5 stars

My 2 garages shared 2 Gliderol zappers for more than 20 years until one was lost last year. The local garage door dealers declared them obsolete, leaving me with just one working until I discovered Ga... See more


Company details

  1. Security Equipment Store

Written by the company

Gate Remotes supply replacement remotes for garage doors, electric gates and much more. Easy to program gate remotes available to buy online today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

748 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Ordered replacement remote for garage

Ordered replacement remote for garage. The website was very useful in finding the correct model for my garage door. Couldn't process payment through the website for some reason. Phone them and the nice made sorted it all out. Remote arrived 2days latter with clear instructions to link.

November 3, 2025
Unprompted review
Rated 4 out of 5 stars

Technical help connecting new remote control

Many thanks to your customer service and technical team.
As we are both in our 80s we were struggling to reconnect the new remote control on our own and being able to have someone on your team to talk us through it was really helpful.
Many thanks again Malcolm &Delyth Phillips

January 27, 2026
Rated 5 out of 5 stars

All my fault

I mistakenly ordered the wrong remotes and rang and spoke to a charming young lady by the name of Lauren,who could not have been more helpful and reassuring if she wanted to. Within minutes she e-mailed me with what I needed to do. She single handedly deserves the five stars. A real asset to the company!

January 26, 2026
Rated 5 out of 5 stars

Replacement gate remote

Very helpful pre-order advising the type of remote required for the out of date gate remote we required replacing. The replacement was easy to set up and works fine.

January 27, 2026
Rated 5 out of 5 stars

Definitely Recommend

Easy to communicate with you.
You answered my questions when I needed help promptly to resolve my issue.
So happy that my new fob worked.
I would definitely recommend.
Thank you Diane 😊

January 26, 2026
Rated 5 out of 5 stars

replacement remote for Hormann door

I ordered a replacement remote for my Hormann garage door and it arrived very promptly. I was fed up with my old remote which was very unreliable with patchy performance, particularly in cold weather, even with a new battery. After a simple set up, the new one works perfectly every time. I assume this is because it has more up to date software. I am very pleased.

November 20, 2025
Unprompted review

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