Great customer service and loving the new gates. We have 2 sets of drive gates and one garden wrought iron one. They are all terrific and look stylish. Gates Scotland team were patient when sele... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We design, manufacture & install automatic gates, manual gates, railings, garden gates, commercial gates & many others.
Contact info
Unit 2a, Block 17, South Avenue, Blantyre Ind Estate, G72 0XB, Blantyre, United Kingdom
- 01698 629 039
- info@gates-scotland.co.uk
- gates-scotland.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from beginning to end
Great service from beginning to end - good communication throughout, excellent high quality gate and fitting process was fast and efficient. No mess left behind and old gate taken away. Thank you!
Excellent Service and High Quality Metal Gates
I have just had a new metal garden / pedestrian access gate installed by Gates Scotland between my front and back gardens. This was primarily because we were having problems with couriers, mainly Amazon deliveries, wandering around uninvited in our back garden, as well as wanting a bit of extra security.
Overall I am very impressed with both the service and the quality of the product from Gates Scotland. The gate exceeded our expectations having compared with other products available online and in DIY shops. I was initially considering buying a metal gate and posts online and trying to fit it to the side of the house myself, but now I have seen the quality of their workmanship (and how quickly they were able to fit it, compared to how long I probably would have taken!), I am glad I chose this route.
They were also able to make a couple of bespoke design features, including a hedgehog access gap at the base of the gate and a few extra flourishes to the overall design which you just couldn't achieve buying online. Their standard gate comes with an integrated slip bolt design so you can attach a padlock. I live in an extremely windy area so I went for an open metal bar design to let the wind pass through, and the slip bolt will make it all the more secure.
Overall I would highly recommend Gates Scotland. It has been a smooth and easy process from start to finish.
Amazing service start to finish and top…
Amazing service start to finish and top quality product. Would highly recommend to anyone looking to upgrade their gates/fences. Speedy service too. Thank you again Gates Scotland *****+
Very good service, pleased with the result
Very good service from Tony and the team from start to finish. Got advice about the different options available before placing the order and very happy with the final result. Also, the installation was completed ahead of the schedule we were originally given.
Excellent service from start to finish
Excellent service from start to finish
Looked into all types of fencing and settled on the aluminium after received great advise from Anthony very happy with our fence and have now ordered a gate also .
Thank you for the new rear garden tall…
Thank you for the new rear garden tall gate which it has improved the security and safety of my rear garden. The quality will last for many years and improve the house.
Highly recommend
We visited the showroom before we chose Gates Scotland to make our gates. We needed them to protect the garden from strong winds that funnel between two buildings and Tony helped us and advised the best option. They have been installed extremely well and are even better quality and stronger than we expected. Would highly recommend.
Efficient service from ordering to…
Efficient service from ordering to completion of work. Delighted with quality and appearance of gates.
Highly recommended Contractor! Thanks to everyone who has been…
Thanks to everyone who has been involved in my order, from designers to the installation lads, the quality and look is much better than expected.
I’d give Gates-Scotland top rating
I’d give Gates-Scotland top rating, as from ordering the gates to installation all went well and good communication from sales and the technical team and found them exceptionally helpful providing what I required regarding the gates.
The gates are of excellent quality and I’m really pleased with them.
Excellent customer service.
I couldn’t be more impressed with the service and product provided by Gates Scotland. From the initial contact, through the design, manufacturing and installation stages of the project, the company and everyone I came into contact with were professional and customer focused. It’s not often you find this quality of customer service nowadays and I would certainly recommend Gates Scotland to both private and business to business customers.
Work Well Done
The team were very easy to deal with; any complications that arose were very quickly dealt with. They agreed my requirements with me and delivered exactly to my requirements. They're very easy to have around your property and work quickly and clean up after themselves. I'm already planning to ask them to do some more work for me.
High quality made-to-measure gates
If you want quality - of service, of product and of installation - I do not hesitate to recommend Gates Scotland. Their gates are made-to-measure so you can expect to wait eight weeks from ordering to installation but you will get something vastly superior to the items stocked at your local diy superstore and, I'm sure, much more long lasting. Most certainly value for money.
Ignorant
I emailed an enquiry on 13/8/24 for a gate quote at my new house. An encouragingly prompt reply from Steven McLean arrived first thing Monday morning (14/8) asking for more photographs and ideas of what I wanted. I responded within the hour with the requested photos and, admittedly sketchy, thoughts of what I am looking for.
Absolute silence since. Even the email I sent on 19/8 asking if my previous communication with photos had been received has gone unanswered.
Seems these days that if a trade isn't interested in helping, you're just ignored. I included my postcode in the subject line in case that might have been an issue but no mention was made in his one and only reply. If they came back to me now I wouldn't trust them.
If you can't/won't take a job, tell the potential customer. Don't waste their valuable time by messing them about. I have enough to do in my new place without chasing ignorant tradesmen.

Reply from gates-scotland.co.uk
Unique and fabulous gates
I am more than pleased with my new gates from Gates Scotland. I was welcomed into the showroom and received professional, polite and timely service from that point on. The fitters were on time on each occasion, professional, tidy and very competent, ultimately resulting in gates that look fabulous and are very unique.
I would describe Gates Scotland as a reliable and skilled company and wouldn't hesitate to recommend them.
Electric gate and railings
I chose Gates Scotland for my project of railings and electric gates at the front of my house. I picked them based on excellent reviews. I wasn't disappointed. From my original contact with Tony then the project team designing to my specification. Timescales were kept and the installation and automation teams completed the job to a very high standard. Very neat and professional finish. In terms of cost I felt it was reasonable given the work and materials involved. I wouldn't hesitate to recommend them as an excellent and professional company.
Gate to Last
From Start to finish it was easy to contact, communicate and pay for the great service provided at Gates Scotland. They were patient with my request to change some things and am delighted with the finished Gate.
Highly recommended
Gates Scotland provided us with an exceptional customer service experience from the start of the process to the completion of the job. The workmanship is first class and the installation engineers Billy and John have done a wonderful job. We are delighted with our gates.
High quality product and service
Very professional service from project initiation to installation. The product looks robust and well made and also looks smart. All the people involved were diligent and helpful.
Stunning Gate
We visited Gates Scotland and were shown around. We originally wanted a low maintenance composite gate but chose an aluminium gate with low maintenance.
The surveyor arrived within a few days to measure up and our gate was fitted slightly ahead of schedule.
We are delighted with the gate, it looks amazing and has a lock for security.
Friends and neighbours have commented on how good the gate looks.
We thoroughly recommend Gates Scotland for quality, workmanship and price.
There is also a wide choice of designs and finishes available.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






