Royal Dutch Gazelle North America Reviews 

163
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the product, noting its excellent design, sturdy construction, and beautiful build. People consistently highlight the comfortable and smooth riding experience, appreciating the handling and ease of use. Consumers are particularly impressed with the power and battery life, often mentioning the smooth motor assistance and lack of range anxiety. Many also find the bikes offer a great fit, especially for taller riders, and appreciate the ease of adjusting them to personal preferences.

What people talk about most

Product

Users describe positive interactions with the product, with many expressing happiness and satisfaction with... See more

Quality

Clients share positive opinions on quality, highlighting high-quality components, ease of use, and... See more

User experience

Reviewers mention positive feedback about the user experience, highlighting the ease of use and comfortable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Only negative is the battery has fallen off twice due to the bike falling.

Rated 4 out of 5 stars

High quality product. Love it. Don’t like the confusing way of activating the bike on the app. Can’t be done.

Rated 4 out of 5 stars

The dealer that I bought the bike from was helpful and very knowledgeable. The company reps in the US very also helpful. There are many things I absolutely love about this bike; the way it rides... See more

Rated 5 out of 5 stars

Absolutely a great product. I purchased myGazelle Ultimate C380+ in February 2023. With nearly 2 years and 6 months of ownership I am approach 8,000 total miles ridden. Besides a shift cable adjust... See more



Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Manufacturer

Written by the company

For more than 125 years Royal Dutch Gazelle has produced the highest-quality, most comfortable, lightweight bikes possible. Our focus on thoughtful design and technical innovation are inspired by our love of cycling, and a belief that bicycles should be a part of daily life. Our bikes feature low step-through frames to allow easy use by everyone, powerful and reliable mid-drive motors to get you where you need to go, and come complete with everything you need such as fenders, racks, lights, bells, locks and kickstands. Here at Gazelle, we believe that everyone should be able to enjoy the ride, because Nothing rides like a Gazelle.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

163 reviews

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4.4

All reviews

(163)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Nothing rides like a Gazelle

Nothing rides like a Gazelle. What a great place to check out the newest e-bikes. It was fun great to do a test ride on the Gazelle C380 HMB. Definitely take some time to check out their Experience Center.

May 14, 2022
Unprompted review
Rated 5 out of 5 stars

Great eBike, smooth riding and lovely customer support

I was able to try several different eBike models at the Gazelle Experience Center after which I could make the perfect choice. I have been riding my Gazelle Ultimate for about 3 months now and I absolutely love it! Great system, smooth riding and lovely customer support. Thanks so much!

April 10, 2023
Unprompted review
Rated 5 out of 5 stars

The look of the bike is very stylist

The look of the bike is very stylist. It is much lighter that other ebikes that we looked at. We also like fact that the battery was protected by the frame and the rear wheel gears were internal making it lower maintaince.

March 14, 2023
Rated 5 out of 5 stars

Enjoying the ride

We purchased our bikes in November of 2021 and got excellent use out of them as we travelled with our trailer. I find they have sufficient power for what we do and enjoy riding them every time we are in them. I’m a pretty slim guy and do find it a bit difficult to load and unload them off of my bike rack when we travel. It makes it much easier having a second person to assist with this.

March 15, 2023
Rated 5 out of 5 stars

Tailwind in my pocket

When I ride my Gazelle, I find myself calling to mind childhood memories and songs I haven't thought of in decades. I think they're being unlocked by experiencing the rush of popping into Turbo mode and devouring a headwind that might once have left me gassed.
There's much to be said for carrying a tailwind around in your back pocket.

March 28, 2023
Rated 5 out of 5 stars

I have 3000km on my bike now and it has…

I have 3000km on my bike now and it has been completely maintenance free with amazing range. The C380 HMB is smooth riding and responsive. I love the fact that with the carbon fiber belt it is whisper quiet and step hills are not a problem. all i have to do is clean and wash it. Well Done Gazelle!!

March 10, 2023
Rated 5 out of 5 stars

A Love Letter To My Bike

Dear Ultimate C380+,
How do I love thee? Let me count the ways! I can go anywhere I want and carry home all that my little heart desires. My smile never stops when we're together. You make me feel a sense of freedom and ease that none of my other bikes can do.

No longer are eco-friendly store trips arduous. Never again will I fear not down-shifting before a "stop" sign thanks to your amazing Enviolo internally geared hub. Long forgotten are the days of scrubbing and oiling my loud chain, thanks to your silent Gates carbon belt drive.

My life is better with you in it. Thank you for being an awesome bike with beautiful geometry! <3

February 28, 2023
Rated 5 out of 5 stars

A kid again- Thank you

The biggest reason I purchased the my Gazelle was the fact it made and designed by Dutch engineers. Who better than !!!
My Gazelle T10 has opened up biking to me again, making this 60 year old feel like a kid again and exploring my neighborhood around me. Thank you Gazelle!!!

March 11, 2023
Rated 5 out of 5 stars

Research, research, research.

After two months of research, I had specs for every brand ebike in an Excel spreadsheet. My first precondition was mid-drive; I did not want a rear hub motor. My criteria were power, performance, build quality, dealer network, post-sale service, warranty, and finally, weight. Gazelle provided the best value overall and that's what I went with. After 4 years I'm 100% pleased with my choice.

August 29, 2022
Unprompted review
Rated 4 out of 5 stars

I really like my new bike but...

I really like the fit and finish of my Ultimate T10! After about 2 weeks it developed a spoke or possibly a bearing noise on the front wheel. I took it back to the shop 2 times to get it fixed. The first time they adjusted the spokes which did not help. The second time they pulled the hub apart and greased it and the noise has diminished alot. I do not know why the hub of a brand new bike would need greased, but they said that this lack of attention was not uncommon. I still like my bike and am keeping my fingers crossed that this noise issue gets resolved quickly and that I can enjoy it for a long time to come.

August 23, 2022
Unprompted review
Rated 5 out of 5 stars

Great quality build bikes

Great quality build bikes. Gazelle is a Dutch based company with over 100 years in designing and building bikes. So, they are not a Johnny come lately eBike company. Also, the Bosch system and batteries they use on their eBikes are widely used by many high quality eBike brands given the power and reliability.

August 20, 2022
Unprompted review
Rated 5 out of 5 stars

I'm in Love with My Gazelle C380

I own a Gazelle C380 electric bike and it's the best bicycle I have ever had. I love it because of the high quality parts. It's very easy to ride and super comfortable with full suspension and easy entry. I don't have to swing my leg over it. The electronic shifting is very smooth and a little push or pull makes the tension perfect. The Bosch motor is quiet and powerful and I feel like I could ride on and on every day. The battery lasts a long time, especially on Eco mode. I ride almost daily to work (about 10 miles) and I got about 100 miles off a charge. Super nice.

August 9, 2022
Unprompted review
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