Geekcore.co.uk Reviews 4,415

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent range of products available, often highlighting the quality and value for money, especially during sales. Many consumers commend the fast and efficient delivery service, noting that items arrive quickly and are always well-packaged, often with distinctive branding. The ordering process is frequently described as easy and straightforward, with good communication regarding order status. However, some customers also noted issues with product durability, specifically mentioning that some items, despite their cost, did not last as long as expected. A few other people also felt that there were problems with parcel delivery, including instances where items were not received, and difficulties in resolving these issues with customer service.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the quality of items, often... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the speed of delivery,... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the quick delivery, with many... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Price

Clients share positive opinions on price, frequently highlighting competitive and amazing prices, especially... See more

Based on these reviews

Rated 5 out of 5 stars

A great shopping experience with GeekCore. I ordered a Loungefly backpack for my daughter's Christmas present, she changed her mind of which one she'd like, and the exchange process was very simple. T... See more

Rated 5 out of 5 stars

Awesome. I check trustpilot reviews before I order from somewhere new so I'm not surprised they were fantastic but I am surprised at the speed at which my order was delivered. I ordered Thursday pm it... See more

Rated 5 out of 5 stars

Easy to use website, simple checkout and very prompt delivery. I ordered 3x off this site within a few days and every time I received great service. My items arrived packed very well and in absolutely... See more

Rated 5 out of 5 stars

Great Shopping experience with Geekcore - excellent range of products at very keen prices , especially when they have one of their seasonal sales. Items always dispatched very quickly and expertly pac... See more

Rated 5 out of 5 stars

Great company to purchase from. Ordering is easy, place items in your basket easily from the shop, payment is simple, products are great items, at amazing prices with lots of great offers. Delivery w... See more

Rated 5 out of 5 stars

Geekcore have an amazing selection of Disney, Harry Potter, Star Wars stuff that is a must for any fan. Every time I order the items are dispatched quicker than most suppliers and arrive in perfect... See more

Rated 5 out of 5 stars

Cancelled an order from another company as he been on back order for over a month with them claiming supply issue for the whole country. Order the same thing from these guys delivered with in a week g... See more

Rated 5 out of 5 stars

Ordered A exclusive loungefly bag , Received confirmation straight away , item was despatched within 24 hours and i got it within 3 days , easy to use website , Great experience , item was fabulo... See more

Rated 5 out of 5 stars

First time using Geekcore to buy some Loungefly bags as gifts and I have to say what an outstanding retailer they are! Great value and I ordered on a Friday, opted for free delivery and they arri... See more

Rated 5 out of 5 stars

I’ve shopped a few times now with Geekcore and been really impressed with their service, their personal/care for you feel, and the experience I had. Items arrive super quickly or as promised.... See more

Rated 5 out of 5 stars

I don't usually write reviews but I felt like I needed to following the amazing customer service I received from this company! Other companies could learn a lot from them! Big shout out to Cat who hel... See more

Rated 5 out of 5 stars

The ordering process was easy and straightforward. My order arrived within a few days and was very well packaged. The bag itself is incredible and my daughter is going to be absolutely over the moon.... See more

Rated 5 out of 5 stars

Great site to navigate, amazing collections to choose from. Item ordered and delivery was quick with updates provided. Quality of item was great and well received as a gift by the recipient. Highly re... See more

Rated 5 out of 5 stars

I have ordered several times from Geekcore and can recommend them highly. The items I ordered were in perfect condition, well packaged and arrived safely in good time. The communication about the prog... See more

Rated 5 out of 5 stars

Excellent service as always!⭐ Ordered an item and then found something else afterwards that I wanted to add. Reached out to the team via email, who held the stock for me to save on shipping... See more

Rated 5 out of 5 stars

Ordered a Demon Slayer Shinobu character t shirt for a Xmas present. It arrived very quickly. T shirt is excellent. My daughter is so happy with it. It was reduced in price so even better. Would hig... See more

Rated 5 out of 5 stars

I bought this item as a Christmas present and I know the recipient will be delighted. The item was packaged very well and was delivered promptly. My first time ordering from yourselves,will certainly... See more

Rated 5 out of 5 stars

One of my items had a small defect, which as it was intended to be a gift for a friend, I felt i couldn’t accept so I contacted Geekcore for resolution. In my experience their customer service i... See more

Rated 2 out of 5 stars

I bought a Loungefly crossbody Aladdin bag for my adult daughter for Christmas. After 5 months occasional use the faux leather (aka plastic) has started to split where the long strap joins the bag at... See more

Rated 5 out of 5 stars

Fantastic site, items were shipped quickly, very well packaged and wrapped to prevent any damage to items. Will definitely purchase again. Also the reward scheme is a lovely bonus! Highly reco... See more

Rated 5 out of 5 stars

I had a small problem with the delivery which was most likely my postman's fault, however they rang me ready to put it right. In the end there was no need to do anything as I got my delivery in the en... See more

Rated 5 out of 5 stars

Ive ordered from Geekcore many times now & every time is a perfect experience. The items are always as described & really well packaged. Shipping is super fast. The website is really simpl... See more

Rated 5 out of 5 stars

I ordered from this wonderful site for the first time made an error with the delivery address. Contacted Geekcore and they were super helpful and quick to respond and resolved. They went above and be... See more

Rated 5 out of 5 stars

Perfect item, my daughter will be thrilled. Sent in great time, very well packaged & a very reasonable price! Highly recommend this company, I'll definitely be back, thank you 😊

Rated 5 out of 5 stars

Always a great experience shopping with geekcore, I even recommended them to a complete stranger who asked about my bag. Delivery is speedy and products well protected. Will definitely use again(and a... See more

Rated 5 out of 5 stars

Fantastic website and customer service is out of this world. Bags arrive super quick. Geekcore deserve much more than 5 stars. Would only ever use them to buy Loungefly bags.

Rated 5 out of 5 stars

I can honestly say that geekcore will be my main site to go in the future. I absolutely love the avatar the last airbender and fell in love with a bag off their site and had to order and came the ne... See more

Rated 5 out of 5 stars

Love Geekcore (even if it isn’t so great for my bank balance 🤣) They have great stock and good offers across the site!! But the main thing is they have friendly personable and amazing customer... See more

Rated 5 out of 5 stars

The site was easy to navigate, I found what I was looking for and a whole lot more. My delivery arrived earlier than expected which was great. Everything was exactly as described and perfectly packag... See more

Rated 5 out of 5 stars

Highly impressed, made an order yesterday for a dog collar and it came in less than 24 hours, was well packaged also! Would definitely order from again thank you :)

Rated 5 out of 5 stars

Quick delivery, easy ordering and fab communication when I had a worry about the size I ordered in a set containing a Tee. Definitely ordering again. Thanks Guys. Merry christmas. :)

Rated 5 out of 5 stars

I don’t normally leave reviews for things/places, however I really wanted to in this case. So the product I got was on sale when i spotted it, and a really good sale at that, that I didn’t wanna... See more

Rated 5 out of 5 stars

I love GeekCore. I nearly always order my loungefly bags from them. I have never had an issue and I recommend them to anyone who asks! They’re shipping is super quick too so you don’t have to wait lon... See more

Rated 5 out of 5 stars

Amazing! Loads to choose from amazing quality products! Friendly and professional! My beautiful items look insane, I am over the moon with them and they literally took 2 days to arrive! Quick an... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Absolutely love GeekCore! Their products are always top quality, and I’m especially obsessed with their Loungefly Disney backpacks — they’re the perfect mix of cute, collectible, and prac... See more

Rated 5 out of 5 stars

I get all my bags, and gifts for the Loungefly fans in the family, from geekcore. Great customer service, only ever had one issue (which was down to me) and they helped me sort it out. Would definitel... See more

Rated 5 out of 5 stars

Very impressed. Excellent customer service from my first order which had a slight issue and it was resolved to a satisfaction. I'll definitely consider again. Also love the branding/ packaging tape.

Rated 5 out of 5 stars

I purchased a jumper for my sister-in-law as a Christmas gift, but unfortunately it didn’t fit. The Geekcore team responded to my message very quickly and provided clear instructions for returning it... See more

Rated 5 out of 5 stars

Beautiful bag well made delivery was exceptionally fast and well packaged, can't wait to see the recipients face when she sees. Was a little expensive but I believe worth its money

Rated 5 out of 5 stars

This was my first order. It was reasonably priced to start with then l got a discount code so l was even happier. I ordered a lounge fly rucksack featuring Pixar’s Up film and it was all l could hop... See more

Rated 5 out of 5 stars

I was very pleased with my purchases which were of excellent quality and value for money (compared with other sites and Ebay sellers). I was delighted that I was able to spread the cost with Klarna to... See more

Rated 5 out of 5 stars

Excellent company and brilliant range of very reasonably priced, very high quality, merchandise. I ordered the wrong size jacket and their communication was excellent and I exchanged the item very eas... See more

Rated 5 out of 5 stars

Ordered the latest Tigger Loungefly bag for myself! Love it, amazing quality and it was delivered so quickly. I also ordered a gift for my daughter (can't say what in case she sees my review) she will... See more

Rated 5 out of 5 stars

The site was easy to navigate, the array of products was phenomenal and the price was fair also. Delivery time was good to and everything arrived packaged very well.

Rated 3 out of 5 stars

Unfortunately the dupes coming out of Geekcore at the moment are being highlighted throughout social media. I do not know who their supplier is but something isn't right if it's making it into a lot... See more

Company replied

Rated 5 out of 5 stars

First time ordering from Geekcore. Items arrived within specified time frame, all well packaged. Cannot fault the service I received

Rated 5 out of 5 stars

Fast delivery even over the Christmas period. Returned a couple of items and the refund was extremely quick and fuss free. Will order from again.

Rated 5 out of 5 stars

Easy to shop, good prices and timely deliveries. The items I ordered arrived well protected. Very happy to recommend Geekcore to everyone.

Rated 5 out of 5 stars

Great company, i’ve brought from here a few times now and the quality products are brilliant. I would recommend and continue to be a customer. Thanks again Jamie W

Rated 1 out of 5 stars

1⭐️ Disappointing service. My parcel was marked as delivered but wasn’t received, and the proof photo didn’t show delivery to me. Geekcore insisted on a police reference number before helpi... See more

Company replied

Rated 5 out of 5 stars

My order arrived within the correct time frame and was well packed. If I want further items from Geekcore I will not hesitate to order again.


Company details

  1. Gift Shop
  2. Collectibles Store
  3. Fashion Accessories Store
  4. Toy Store

Written by the company

Geekcore.co.uk is your home for geeky gifts, clothing, gadgets, collectibles and more! Our loot covers more fandoms than you can shake a lvl 100 spellstaff at. Free Postage and next day delivery available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous purse!

Great item. Arrived quickly - part of the sale so a real bargain. Given as a gift and very well received!

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!

Looking for a particular product at a competative price I came across Geekcore. Site navigation and ordering was easy. My order arrived really quickly, ordered on Saturday and it arrived on Tuesday. It was packaged really well and is lovely qualty. Extremely happy with my purchase as I know the recipient will be too! I would definitely use the company again.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

This is THE place to shop

This is THE place to shop! I have used GeekCore many times over the past year or so, and every time it is a very simple transaction. I order, I pay, my item gets shipped in safe packaging, and is a complete delight to have. No notes. Keep up the excellent work.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great!

Lovely products at competitive prices and super quick delivery. Would definitely recommend and order from again.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, struggled to find a pokemon mini rucksack, found on website was dispatched quickly and delivered well before the date that was first given, fabulous this was a birthday present and we had one happy lady !

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent site

I can honestly say that geekcore will be my main site to go in the future.
I absolutely love the avatar the last airbender and fell in love with a bag off their site and had to order and came the next day.
So thank you geekcore will definitely use site again.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Easy to use website, simple checkout and very prompt delivery. I ordered 3x off this site within a few days and every time I received great service. My items arrived packed very well and in absolutely immaculate condition. Would highly recommend buying off this site. One very happy geek here!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

RECOMMENDED

Very Fast delivery, items described are what came! .. website very easy to navigate and online ordering was great.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered from this wonderful site for…

I ordered from this wonderful site for the first time made an error with the delivery address. Contacted Geekcore and they were super helpful and quick to respond and resolved. They went above and beyond and so understanding. I would definitely recommend this company ⭐️⭐️🌟⭐️🤩

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

I still have not received my parcel.

January 16, 2026
Unprompted review
Geekcore.co.uk logo

Reply from Geekcore.co.uk

Hi Jane,

Thank you for taking the time to leave a review. We’re very sorry to hear that your parcel may not have arrived as expected.

We’ve checked our records and can’t locate any email correspondence under the name Jane Oliver. To help us investigate and resolve this for you as quickly as possible, please could you email our team using the contact form on our website with your order number and the email address used at checkout?

We’re here to help and will do everything we can to get this sorted swiftly for you.

Kind regards,
GeekCore Customer Services

Update:
Thank you again for your feedback, and we’re really sorry for the earlier issues you experienced.

We just wanted to follow up and confirm that your replacement parcel has now been successfully delivered. We truly appreciate your patience while we worked to get this resolved for you.

If there’s anything else you need or if we can help further, please don’t hesitate to reach out, we’re always here to help.

Kind Regards,
Geekcore Customer Services

Rated 1 out of 5 stars

1⭐️ Disappointing service

1⭐️ Disappointing service. My parcel was marked as delivered but wasn’t received, and the proof photo didn’t show delivery to me. Geekcore insisted on a police reference number before helping, so I’ve had to raise it with my payment provider.

Updated 23.01.2026: Geekcore have stated they “believe” it was delivered based on GPS/photo and are refusing to progress the issue unless I provide a police crime reference number. I find this ridiculous for a low-value missing parcel and completely unreasonable to expect customers to involve an overstretched police force. Under UK consumer rights, the retailer is responsible for ensuring goods are delivered to the customer, and I do not believe a police report should be demanded as a condition of providing a refund.

UPDATE - 26.02.2026
After a lengthy and frustrating process, Klarna has now resolved the dispute in my favour and issued a full refund.

The parcel was marked as delivered but was never received. I was initially asked to provide a police report, which I did not feel was reasonable given there was no clear evidence of theft.

This matter could have been avoided had Geekcore followed UK consumer law, which states that goods remain the retailer’s responsibility until delivered into the customer’s possession.

The issue was only resolved after I raised a formal complaint and escalated the matter. While I appreciate the eventual outcome, the process was unnecessarily prolonged and stressful.

January 8, 2026
Unprompted review
Geekcore.co.uk logo

Reply from Geekcore.co.uk

Hi Vikki,

Thank you for your review, though we’re genuinely sorry to hear about your experience and disappointment.

According to Royal Mail’s tracking, GPS location, and delivery photo, the item was delivered to your doorstep. When a parcel is marked as delivered and subsequently reported not received, this usually indicates that it may have been stolen - something that is, sadly, on the rise nationwide.

In such cases, we always ask for a crime reference number from the local police force. This isn’t to delay or avoid helping, quite the opposite. A crime reference number allows us to escalate the issue through the proper channels and potentially recover losses or hold couriers accountable. It also contributes to local crime data that helps the police identify patterns and prevent future thefts.

We are keen to support you and resolve this matter, but without a crime reference number, we are unable to take the next step. We’d still love to help if you choose to report the theft and obtain one, we’ll take it from there with urgency and care.

Kind Regards,

GeekCore Customer Services

Rated 5 out of 5 stars

Fabulous Experience

From ordering to delivery this was an extremely efficient process and a very fast delivery. Just brilliant!

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great Shopping experience with Geekcore…

Great Shopping experience with Geekcore - excellent range of products at very keen prices , especially when they have one of their seasonal sales. Items always dispatched very quickly and expertly packaged. The geekcore points is also a great incentive. Will also check to see what the have in stock. Five stars from me !

January 9, 2026
Unprompted review

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