Fantastic product at a brilliant price , fast postage, guy I spoke to on the phone with my question was absolutely super helpful Top marks guys
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Losing a SUP Fin is a bit like breaking your arm - you can't really do anything properly. I was so pleased to find "Get On The Water" and to make sure I purchased the right Fin I gave them a call.... See more
I had been liasing with GOTW for nearly a year about fixing my Tahe Tobago which lost the rear wheeled bumper plus some crucial fixings in an impact grounding, some of which were not readily availabl... See more
Great website that was super easy to navigate. Fantastic prices too. We have been looking for inflatable paddleboards for a wee while and got exactly what we wanted from you. Free delivery to the High... See more
Company details
- Surf Shop
- Canoe and Kayak Store
- Sporting Goods Store
- Water Ski Shop
- Water Sports Equipment Rental Service
Written by the company
Get On The Water Ltd. was born in 2015 by a team of water sports enthusiasts with decades of experience on the water. Based in Cardiff, South Wales we are always out engaging in any watersport that allows us to enjoy our awesome coastline and inland waterways. Our aim is to supply our customers with top quality equipment at the best price possible, enabling them to 'Get on the Water'.
Contact info
23A Lambourne Crescent, CF14 5GF, Cardiff, United Kingdom
- 02922362362
- sales@getonthewater.co.uk
- getonthewater.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really quick delivery
Really quick delivery, ordered Saturday and arrived Tuesday. Would certainly use that sort of service again.
FANTASTIC customer support
FANTASTIC customer support, went above and beyond to ensure my spare part arrived in time for my holiday despite the initial mix up.
THANKYOU💕
GOTW got me back on the water..
I had been liasing with GOTW for nearly a year about fixing my Tahe Tobago which lost the rear wheeled bumper plus some crucial fixings in an impact grounding, some of which were not readily available off the shelf.
A quick visit to the factory in Vannes, France cured the fixings issue (foc) and GOTW were able to supply the wheeled bumper from stock. Kayak back ready for use. Thank you GOTW for your help.
Great product at a great price and fast…
Great product at a great price and fast delivery.
Amazing service
Amazing service. Super friendly and went above and beyond to ensure we got our boards as quickly as possible.
Great price fast delivery went out of…
Great price fast delivery went out of their way to help would recommend them
Excellent service
Excellent service! Delivery 🚚 was speedy, packaging was awesome 👏🏻 and as for the longboard 🛹 my son absolutely loves it and is carving up the asphalt as I type this😃
Fantastic service and great price
Brilliant service
Brilliant service, definitely use these guys again for any water sports gear I need. We'll chuffed
arrived on time with suitable packaging
arrived on time with suitable packaging
Lovely sun screen big plus is it doesn't hurt your eyes
Gareth was excellent both in terms of…
Gareth was excellent both in terms of advice and customer service. We purchased a couple of Blackfish paddles which were dispatched to us promptly and we are delighted with them. We will definitely purchase again from Get On The Water.
Order arrived on time
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








