Global Cycling Gear Reviews 142

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Took six weeks to receive order. Kept saying documents created for shipping but took long time to next step. Supposedly had issue with FedEx account and order was returned and then shipped by UPS to... See more

Company replied

Rated 5 out of 5 stars

The jersey is crafted from breathable, durable fabric. It hugs perfectly but it is not overly tight either, which is great for longer rides. I really appreciate the diversity of design options availab... See more

Company replied

Rated 5 out of 5 stars

I ordered a college kit, jersey and bibs, and was pleasantly surprised by the overall quality and appearance! The colors were spot on (always a problem when ordering college stuff) and the sizing was... See more

Rated 5 out of 5 stars

But I was searching for a customized jersey to support my college team. Much to my surprise, they then sent me several design options. The jersey fled my frame perfectly and used breathable fabric tha... See more

Company replied

Company details

  1. Sportwear Manufacturer
  2. Outdoor Sports Store

Written by the company

At Global Cycling Gear, we design premium cycling apparel that combines style, quality, and performance. Experience unmatched comfort and joy in every ride with our expertly crafted gear.


Contact info

4.0

Great

TrustScore 4 out of 5

142 reviews

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Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Better than expected quality and delivery to Scotland

Just received my order today and I'm delighted with it. I was kind of expecting not the highest quality item, but took a chance. I'm pleasantly surprised with the jersey and shorts, nice fitting and seems like good quality material. Will order again.

Delivery to Scotland took just over two weeks so not too long.

May 12, 2022
Unprompted review
Rated 5 out of 5 stars

Like

Third time I buy here, and not last
Very good service, good delivery time, no problems on the way. Savere price.

March 7, 2022
Unprompted review
Global Cycling Gear logo

Reply from Global Cycling Gear

Hello Uri,
We are happy to hear that our team provided you with excellent products and service. We will make sure that they receive your feedback. It will make their day! Thank you so much for choosing us.
Sincerely,
Global Cycling Gear

Rated 5 out of 5 stars

I've been riding for as long as I can…

I've been riding for as long as I can remember and am always looking for bike clothing to make the rides more comfortable. Everything I've ever purchased from here has been perfect for me and my riding. Can't wait for the weather to change so I can continue with my riding and eating 😋

February 19, 2022
Unprompted review
Global Cycling Gear logo

Reply from Global Cycling Gear

Hello Richard,
We’re so happy to hear you had a great experience at Global Cycling Gear. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Sincerely,
Global Cycling Gear

Rated 5 out of 5 stars

Lots of choice, great price and very helpful Customer Service (Linda)

Like a lot of reviewers on here I’ve ordered multiple times from this company. I love the different styles they offer and the pricing is super reasonable. I’ve not been disappointed with any of my (5) kits yet!
As I’d ordered before I recently placed a new order in the same size. Linda was straight on it informing me their sizing had changed. I re-checked and indeed needed a size smaller then I’d ordered!!
For reference I’m a size 10 with rather chunky legs, I ordered MEDIUM and they fit me perfectly well. (There’s plenty of room in the jersey as I don’t like them skin tight.)
Hope it helps, definitely no worries about ordering from GCG. Just remember delivery is about 3 weeks but it’s worth the wait!!

October 1, 2021
Unprompted review
Global Cycling Gear logo

Reply from Global Cycling Gear

Hello Paula,

We’re so grateful that you took the time out of your day to share your review with us. We are thrilled to hear that you had a positive experience with our product and service and appreciate your kind words. At Global Cycling Gear, our team strives to deliver the best possible experience for our customers and it is gratifying to know that we were able to meet your expectations. We’ll make sure that Linda receives your kind feedback. It will make her day! Thank you so much for choosing us.
We hope to have the opportunity to serve you again in the future.

Sincerely,
Global Cycling Gear

Rated 1 out of 5 stars

Customer service is horrible

Customer service is horrible. After waiting 5 weeks to receive my two kits, I open them up to see the chamois is so subpar. It's sewn in two inches back from where it should be. It has seams poorly sewn and running right down the crease between your crotch and legs. Saddle sores would start at mile one. I attempted to return them but all I was offered was a 20% discount on a future purchase. Then they stopped communicating with me. You've been warned.

September 29, 2021
Unprompted review
Rated 5 out of 5 stars

Love GCG!

I have ordered two items from Global Cycling and I am very, very pleased. After my first order, I was so impressed that I returned the following year to order a second gift. I love that I can reach out to GCG and get help from an actual person!

September 29, 2021
Unprompted review
Global Cycling Gear logo

Reply from Global Cycling Gear

Hello Elizabeth,
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service and products to our customers, and we’re glad that this commitment was reflected in your shopping experience. We look forward to serving you again. Have a wonderful day!
Sincerely,
Global Cycling Gear

Rated 5 out of 5 stars

Quality and Price Says It All

The designs are innovative and well executed. I will continue to order from Globalcyclingear in the future because they produce a quality product at reasonable prices.

September 24, 2021
Unprompted review
Global Cycling Gear logo

Reply from Global Cycling Gear

Hello Don,
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.
Sincerely,
Global Cycling Gear

Rated 5 out of 5 stars

Great on line shop with best products

July 5, 2021
Unprompted review
Global Cycling Gear logo

Reply from Global Cycling Gear

Hello Piero,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Sincerely,
Global Cycling Gear

Rated 5 out of 5 stars

I have worn my jersey and bibs at least…

I have worn my jersey and bibs at least a dozen times. No problems whatsoever. Fit is perfect and love the design.

July 2, 2021
Unprompted review
Global Cycling Gear logo

Reply from Global Cycling Gear

Hello Eugene,
Thank you for taking the time to leave a 5-star review. We are thrilled to hear that you had a positive experience with our product and appreciate your kind words. We strive to deliver the best possible experience for our customers and it is gratifying to know that we were able to meet your expectations. Thank you for choosing us.
We hope to have the opportunity to serve you again in the future.
Sincerely,
Global Cycling Gear

Rated 5 out of 5 stars

Love the different styles

Love the different styles and the quality is awesome. The pad could be a little thinner for long distance riding. I have bought several times and the service is great!!

July 1, 2021
Unprompted review
Rated 5 out of 5 stars

No complaints..

No complaints... Great pricing and Nice jerseys! Ordering was easy, and Linda responds quickly to my inquiries.

Delivery was slow, but it was expected and I was given regular updates. I'm 5'09" 172lb and wearing a large. I ordered my first jersey at XL and while it fit ok, my exchange was handled seamlessly ( they sent another jersey and I paid for shipping).

My order was a custom jersey with changes to an existing in-stock pattern and I received exactly what I wanted. As a side note I was advised ANY changes can be made to existing jerseys.

I will definitely be ordering again, and already have a list of "must haves", and custom ideas.

Thanks again!

June 30, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

I have bought a number of bike jerseys from Global Cycling Gear. In general, I have been extremely pleased. I did have one problem, a faulty zipper on one jersey. This was dealt with rapidly, efficiently, and generously, by sending me a replacement jersey free of charge. I strongly recommend them!

June 18, 2021
Unprompted review
Rated 5 out of 5 stars

82nd Airborne Division Cycling Jersey

I was looking for an 82nd Airborne Division Cycling Jersey and had no luck until I came across Global Cycling Gear. They have a great selection of cycling jerseys and the one I bought is a great fit, lightweight, and I wear it with pride. I even recommended this to a veteran friend who also bought one for himself.

June 11, 2021
Unprompted review
Rated 1 out of 5 stars

The details of the (2) full set I´ve…

The details of the (2) full set I´ve bought says "Pad: 3D silicone GEL breathable pad", but THIS IS NOT TRUE, the pad is made of "foam" ("sponge"... I don´t know de right word in english). So it´s very weak and not advisable for doing many kilometers (like I do). Very dissapointed with the purchase.

April 30, 2021
Rated 5 out of 5 stars

Outstanding

Outstanding from the time order was placed to arrival. Kit material and color are excellent and eye catching. Will continue to update and upgrade my riding gear.

April 29, 2021

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