Glover & Howe Ltd Reviews 224

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Setting up the policy was quick and straightforward. I’d done some internet searching on recommended bespoke photography equipment policies and in terms of internet word-of-mouth Glover & Howe came... See more

Company replied

Rated 5 out of 5 stars

I really cannot speak highly enough of Samantha. Every single time we’ve spoken or interacted via email, I’ve been greeted by a calm and exemplary professional who is a wonderful employee and represen... See more

Company replied

Rated 5 out of 5 stars

I have used Glover & Howe for my camera insurance for a number of years now. They have always been helpful and take care to make sure everything is covered and correct. I would recommend them

Company replied

Rated 5 out of 5 stars

I've been with G&H for 8 years now and although I haven't had to make a claim, I have had a great experience. I find the team to be really helpful in explaining the insurance terms and in a... See more

Company replied

Company details

  1. Money & Insurance

Written by the company

Glover & Howe have specialised in Photographic and Camera Equipment Insurance Cover for Professional Photographers, Semi Professional Photographers and Amateur Photographers for over 40 years, and we aim to deal with all our clients in a friendly and efficient manner. Our Photography Insurance cover is available whether working from home, in a studio, or within the specified territorial limits Type of equipment we cover – Any make or type of Photography, Camera or Associated Equipment specified and owned by you – we can also insure your Laptop, Computer, Digital Camera, Camcorder, Binoculars, Projectors, iPads etc. We can offer a variety of other services also such as Tradesman Liability, Catering Insurance, Marine Insurance etc.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

224 reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

No hesitation in highly recommending.

I have been with G&H for most of the nearly 20 years of being a photographer. These days, I don't even look for another quote. On the occasions I have, they have usually been the most competitive. It's usually been the same people that I have dealt with over the years, so there is a nice friendly vibe but also professional. I have had to make a few claims over the years but there has never been an issue. I have no hesitation in recommending them.

November 8, 2023
Unprompted review
Glover & Howe Ltd logo

Reply from Glover & Howe Ltd

Thank you for this really kind review! Always a pleasure to help.

Rated 5 out of 5 stars

The renewal with adjustments to policy…

The renewal with adjustments to policy is done very efficiently each year. I particularly like the ease of which I can add a equipment onto the policy for short periods of time at short notice.

August 8, 2023
Unprompted review
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Reply from Glover & Howe Ltd

Thank you so much for this kind review!

Rated 5 out of 5 stars

They really go above and beyond to help.

I wish all insurance companies could be as helpful as this one! Diane was incredible, even though I had a rather complex request due to travel arrangements but she spent numerous emails and calls going back and forth to help me get the right setup. If you need equipment insurance then definitely contact them as they really go above and beyond to help.

November 6, 2023
Unprompted review
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Reply from Glover & Howe Ltd

Thank you so much for this kind review!

Rated 5 out of 5 stars

Excellent

Excellent service from Jodie at Glover & Howe. Swift, professional and attentive to detail when renewing my insurance policy, and dealt with inconsistent replies from me due to holiday most amicably.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

An absolutely outstanding company.

An absolutely outstanding insurance company who I thoroughly recommend. Insurance with them is always quick and efficient and when I made a claim it was dealt with very quickly.
Simply the best!

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

First class service

I have insured my photographic equipment with Glover & Howe for many years now and have always found them to be extremely helpful and professional, particularly when you need them the most.

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

A FIRST class service

I have been insuring my photographic equipment with Glover & Howe for a number of years and throughout my association with them, find them to be extremely helpful and wonderfully efficient. The quality of their service is second to none and nothing it too much trouble for them to arrange.

I recently renewed my policy with them - the price for which was very competitive - and today, made a number of changes to the items insured having bought and sold some cameras/lenses over the weekend. The changes to my cover were made and I immediately received confirmation by email.

Absolutely first class service from Rachel who has been an absolute pleasure to deal with.

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

5 Star Customer Service and Excellent Cover

As a professional photographer, I have been insured with Glover & Howe for over two decades and I would not go anywhere else.

If you are searching for efficient and caring customer service, then look no further. Rachel and the team are first-class with their attention to detail and will make sure they will find the customer the most competitive cover on the market.

If you need to make a claim, Glover & Howe are extremely quick at refunding claimants.

November 18, 2022
Unprompted review
Rated 5 out of 5 stars

Good Value for Amateur

The only firm I could find in 2017 offering insurance to amateurs for gear left in a car while on a location shoot such as a landscape session.
Have been very happy with the price of cover and the level of service, so have renewed every year since.

September 30, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I have insured my photographic gear with Glover & Howe for over 30 years. My only claim was also over 30 years ago and was paid quickly and efficiently. In recent years the renewal process has become particularly quick and straightforward.

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Fairly priced and great service!

Good prices and the service has always been great- you don't get stuck held on the line when calling, and emails are promptly replied to. Rachel has always been great- as has Amy (who initially set up my policy a year or so ago.)

(I'm on an Amateur policy, just for reference.)

August 17, 2022
Unprompted review
Glover & Howe Ltd logo

Reply from Glover & Howe Ltd

Thank you so much for this review. Always a pleasure to help.

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