Glover & Howe Ltd Reviews 224

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Setting up the policy was quick and straightforward. I’d done some internet searching on recommended bespoke photography equipment policies and in terms of internet word-of-mouth Glover & Howe came... See more

Company replied

Rated 5 out of 5 stars

I really cannot speak highly enough of Samantha. Every single time we’ve spoken or interacted via email, I’ve been greeted by a calm and exemplary professional who is a wonderful employee and represen... See more

Company replied

Rated 5 out of 5 stars

I have used Glover & Howe for my camera insurance for a number of years now. They have always been helpful and take care to make sure everything is covered and correct. I would recommend them

Company replied

Rated 5 out of 5 stars

I've been with G&H for 8 years now and although I haven't had to make a claim, I have had a great experience. I find the team to be really helpful in explaining the insurance terms and in a... See more

Company replied

Company details

  1. Money & Insurance

Written by the company

Glover & Howe have specialised in Photographic and Camera Equipment Insurance Cover for Professional Photographers, Semi Professional Photographers and Amateur Photographers for over 40 years, and we aim to deal with all our clients in a friendly and efficient manner. Our Photography Insurance cover is available whether working from home, in a studio, or within the specified territorial limits Type of equipment we cover – Any make or type of Photography, Camera or Associated Equipment specified and owned by you – we can also insure your Laptop, Computer, Digital Camera, Camcorder, Binoculars, Projectors, iPads etc. We can offer a variety of other services also such as Tradesman Liability, Catering Insurance, Marine Insurance etc.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

224 reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

First class cover and service.

I have been using their services since I got into photography. They are very helpful and professional. They get in touch as your cover approaches and end, for me I had recently upgraded and glad they contacted me to get a quote for my new equipment. The quote was received within minutes and a call a few days later by them and covered once again.

August 5, 2022
Unprompted review
Rated 5 out of 5 stars

Why I will always use Glover & Howe

I’ve been with G&H for a few years and am extremely happy with the service and professionalism, which has remained consistent. I needed to insure a range of photography equipment and G&H quoted a competitive premium. Rachel has been looking after me this year, and I have been impressed by her ability to combine natural friendliness with very positive efficiency, as well as patience as I do need chasing up sometimes! Thanks!

July 13, 2022
Unprompted review
Glover & Howe Ltd logo

Reply from Glover & Howe Ltd

Thank you very much for this kind hearted review!

Rated 5 out of 5 stars

A proper decent company

A proper company, with proper people who in turn treat you like a proper person too! Sensible bespoke insurance. Rare in this day of automated service providers, voicemail recordings and package-only-deals. Highly recommend.

June 7, 2022
Unprompted review
Rated 5 out of 5 stars

Glover & Howe Ltd

Glover & Howe Ltd have been my insurers for many years and I have always had what I consider to be an excellent service from them. My experience has been that they are professional, efficient and very helpful. Thank you Glover & Howe !

June 7, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

It's a pleasure to write a review for this company.

I have been a client of Glover & Howe for a very long time indeed.

Their attention to detail is one thing but the friendliness over the years has been something else altogether , I have always felt that I am a valued client.

Over the years I have had the need to make a claim as accidents do happen and on those are occasions Glover & Howe were remarkable , fast , efficient and reassuring.

I recently retired and my insurance requirements changed , but photographers never full retire of course, and Rachel at G&H was so helpful with making sure I had the right advice & cover. Brilliant.

I cannot recommend these guys enough

April 28, 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful Service & friendly

I have been a loyal client of Glover & Howe for my Professional Photograper Insurance. Rachel is lovely to speak with each year at renewal and has been a delight for my renewal todaay. I have browsed other insurers and always find myself remaining with them based on the quality of their service, price and friendliness. A massive 5 STARS from me :)

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

Great service...

I have used G&H for many years and have to say the service is just first class, always polite and happy to help. They say insurance companies are fine until you try and claim, well I had to do this a couple of years ago and they were very helpful and had my claim actioned very quickly indeed. I would without hesitation recommend this company.

April 8, 2022
Unprompted review
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Reply from Glover & Howe Ltd

Thank you for this kind review! Always a pleasure to help.

Rated 1 out of 5 stars

Will never use this company again

If I could give zero stars, I would. I have had an almost 2 year battle with this company and have had to report them to the ICO, FCA and Ombudsman due to the appalling way they have treated me. I would never use this company again.

March 25, 2022
Unprompted review
Rated 5 out of 5 stars

I have used Glover & Howe as my…

I have used Glover & Howe as my Professional Photography insurer for many year now.

They are always very helpful and professional in their approach. I therefore have no hesitation in recommending them.

March 21, 2022
Unprompted review
Glover & Howe Ltd logo

Reply from Glover & Howe Ltd

Thank you Marc for your such positive review! You are always a pleasure to talk to.

Rated 5 out of 5 stars

Great service!

Have always had a great service from Glover & Howe, quick amendments on policies for extra equipment and a friendly and professional customer service. Will be staying with them.

March 7, 2022
Unprompted review
Rated 5 out of 5 stars

Always a Pleasure to Deal With

Always a pleasure dealing with Glover & Howe: I've recommended them before and am happy to do so again because the service is just so good. Having had my camera equipment insured through them for quite a few years, its always been straight forward and nothing has ever been too much trouble.
Had to amend my policy today with some new equipment and remove some old.
Spoke with Rachel and she was lovely, sorted everything out for me and confirmed by email - thank you!
In a world of so-so service and poor attitudes to customers, the team at Glover & Howe give excellent service and stand out like a shining beacon.
Thank you and keep up the great work.

December 15, 2021
Unprompted review
Glover & Howe Ltd logo

Reply from Glover & Howe Ltd

Thank you so much for this review! Always a pleasure to talk to you.

Rated 5 out of 5 stars

Thoroughly recommend

I have dealt with Glover and owe for a number of years and every time it has been a pleasure. They make things clear and simple and are extremely fast in responding. Thoroughly recommend

November 24, 2021
Unprompted review
Glover & Howe Ltd logo

Reply from Glover & Howe Ltd

Thank you for this kind review! You are always a pleasure to talk to.

Rated 5 out of 5 stars

very reliable

very reliable, quick and efficient service

October 29, 2021
Unprompted review
Glover & Howe Ltd logo

Reply from Glover & Howe Ltd

Thank you so much for this review!

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