Go365 Reviews 131

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Because doctor didnt code my visit as such they wont count towards rewards. Telling me there is a resubmit form to take to doc. Had same set up with Aetna and so easy to enter and give date and it w... See more

Rated 1 out of 5 stars

I called to be connected with Humana go 365 and finally got through to the go 365 representative who could not answer any legitimate questions. To claim rewards, your doctor must submit papers that in... See more

Rated 1 out of 5 stars

My wellness visit falls at end of year. Site indicates all entries should be updated by Dec. 15. Had wellness done of dec 5 now the 18th claim still not processed. Wellness visit page says you cann... See more

Rated 1 out of 5 stars

cheating and spam. once you have paid, you can no longer get it and getting your money back is an impossibility. all day long you will be bothered with automatic calls and bitcoin advertising. add... See more

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1.2

Bad

TrustScore 1 out of 5

131 reviews

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Rated 3 out of 5 stars

Funds Withdrawal (follow up)

As a follow up...

The reply made by Go365.io to my earlier feedback is half truth. Yes, there were calls made. However, in one of calls, they would still want me to go back to the table so-to-speak and insisted to proceed with the trading which I'm no longer interested. I just would like to get my money back. Likewise, in one of the calls, I was assured that I can withdraw my funds if such was my decision.

Moreover, an email was sent to the Account Manager practically begging for the withdrawal of funds. Afterwhich, several drop calls call were received.

Up to now, there is no clear indications that Go365.io is true to their words that my funds can be withdrawn...

January 7, 2020
Unprompted review
Go365 logo

Reply from Go365

Dear Mr. Apolinar,

Please be advised that our management has tried to reach you in order to assist you further with the case. However for some reason they were not able to reach you, therefore we will be happy in case you can contact us on +442033186458, +442033186477 so we can move forward with the procedure.

Rated 1 out of 5 stars

Scam and Spam

cheating and spam. once you have paid, you can no longer get it and getting your money back is an impossibility. all day long you will be bothered with automatic calls and bitcoin advertising.

addendum:
It's insolent to say I have multiple accounts. Based on my experience, I only want to prevent people from losing their money and being bothered by telephone terror and spam mails.

December 30, 2019
Unprompted review
Go365 logo

Reply from Go365

We would like to kindly ask our customers to be well aware that this person has made multiple accounts in order to perform "black marketing"

Rated 1 out of 5 stars

Stay well clear

Stay well clear. From agents asking for the password to the account that I added my deposit too, to getting 10+ calls a day this is a nightmare. The only choice I have left is to change my phone number . They will obviously deny all this, but please contact me for screen shots of my call list and call recordings of their harassment.

November 29, 2019
Rated 5 out of 5 stars

got my money back from this company…

got my money back from this company when I asked for a withrawel. the withrawel time is upto 7 days. I mean the reason for my withrawel was I had joined too many brokers .so thanks to go365 for giving my money back

November 17, 2019
Unprompted review
Rated 3 out of 5 stars

Hmmm...I (was) generally confident of them…

Original post 2019, (updated below): Hmmm...I'm generally confident of them and, initially, while setting up m account, the customer service was excellent. But then my account manager went on leave and I've not been able to get any support/advice - just lots of promises to have someone call me. As trading help is the main USP of 365, it just leaves them as another trading platform. I don't doubt that they are a legitimate operation but I wanted to test them out before investing more and, at the moment, I'm not sure I will. Maybe they can still change my mind.
UPDATE feb 2020: I've changed my mind. Some things with Go365 to be aware of - none of the staff I spoke to know what rate commission is charged at, you only see the amount after you have opened a position and it can range from 0.01% (which it was for me for the first few months) and suddenly jump to 2%+ without warning (which it did just after I had mentioned I wanted to withdraw some funds...coincidence?). Swap fees can also get added any time including retrospectively, and again, without warning. You pay swaps even on short positions and at unknown rates. At one point the total fees were running about 5-6%, After allowing a small withdrawal in the early stages, withdrawing become an issue and all sorts of reasons were given. Note - if you are offered credit, you cannot withdraw any money until that is all 'paid off' (ie. you have done a certain level of trading volume) - or at least, that became the latest reason I couldn't withdraw. Essentially, as far as I can see, the model is that you are pushed to open the max number of positions and then the goalposts are changed so that you lose everything.

November 5, 2019
Unprompted review
Rated 5 out of 5 stars

Good platform to trade!

Go365 is by far one of the best trading platforms, I have ever used. Wide variety of investment options are available along with a transparent fee system. Thank you!

October 9, 2019
Unprompted review
Rated 1 out of 5 stars

BEWARE!!!!! SCAM!

It’s difficult to credit the other reviews on here. I can only assume that the other reviewers have not yet attempted to get their money out rather than the reviews being fraudulent. Try and make a withdrawal and see what happens!

The SCAM by go365.io is quite sophisticated. The SCAM uses the FronTrader platform (well recognized) and at first the investment seems legitimate. You will receive numerous emails and calls (often, they don’t know your name) from various random individuals asking about your investments, whether you are a ‘trader’, etc; they all end up asking you to make ‘further investments’.

The SCAM becomes apparent once you attempt to make a withdrawal. The withdrawal is flagged as ‘pending’ and stays that way; you will never see any money back.

Go365 claims to be registered in Estonia, however any monies you pay them will be routed to Lekki in Nigeria.

Please, don’t be defrauded by the go365 SCAM.

October 3, 2019
Unprompted review
Go365 logo

Reply from Go365

Dear Mark,

We have went through your account and we have checked the whole correspondence. We can see that you have submitted the withdrawal request 3 weeks ago. After that our representatives have tried to contact you several times in order to assist you further with fulfilling the required procedures and to acquire the additional information needed in order to expedite the withdrawal, however you were not available. We have also tried to contact you via email in order to schedule a call with you, but you are also not replying to our emails. This is the reason why your request is still on "pending" status as you were not able to fulfill the requirements.

We would still want to assist you with the process and therefore would like to kindly ask you to contact us so we can have a discussion and to answer all your questions and to resolve the matter.

Rated 4 out of 5 stars

Good user experience!

These people are committed to delivering the highest quality user experience possible but however, I think the commission could be lower for larger purchases. Overall, fine experience!

September 10, 2019
Unprompted review
Rated 4 out of 5 stars

Overall good experience

Recently made my first bitcoin exchange through this platform and my experience was quite amazing. From the user interface, customer support to the order execution everything was perfect. If they speed up their withdrawal process also than no one can beat them.

July 11, 2019
Unprompted review
Go365 logo

Reply from Go365

Dear Mr. Marting,

Thank you for the nice feedback. We will make sure we will escalate your inquiry to the relevant company representatives. In the meantime, we understand that in some cases the procedure is taking up to two weeks and this might be sometimes uncomfortable for our customers. However, the reason why we have provided these terms to our customers is that there are also third parties involved in the process, including different banks and processors working under different terms.

Please note that we are also at your response for all inquiries you might have.

Rated 5 out of 5 stars

They are really worked well on the…

They are really worked well on the customer support. My last withdraw was successful and without the issue. I hope they continue to serve us better.

June 19, 2019
Unprompted review
Go365 logo

Reply from Go365

Dear Mr. Shealey,

Thank you for the nice feedback. We are happy that you have already received your funds in your bank account. We will be happy to assist you in any further matter and we wish you many more withdraws to come.

In the meantime, we stay at your responce for any inquiry that might appear.

Rated 5 out of 5 stars

Great platform for all level of trading

I started my trading career recently on a friend's recommendation. So far the first trading experience was really good with Go365 with zero issues so far. They have everything figured out to give their users the best guidance, especially their advanced trading tools. Quite surprised how advanced compare to others in terms of security, transaction speed, and support.

May 7, 2019
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

"I found this platform to be incredible, very beginner friendly, easy to sign up and execute trades in an all-inclusive trading environment. The platform provides one with all the necessary tools to trade crypto coins of all types. So far, they offer ten top cryptocurrencies. Add the fact that the platform has next-generation trading technology coupled with superior performance and user interface. Also, the orders are executed fast, and user safety is of utmost importance… I highly recommend this platform to anyone who seeks a seamless trading experience."

May 2, 2019
Unprompted review
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