Emailed the supplier for delivery info & received NO reply! Products were delivered later than expected & seemed to be sitting with DHL for 3 days? When 2 x Cornis Oil were delivered they had... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Another order delivered with no problems, they had so many packets of bulbs and short on another, they refunded, I would have been happy with something of their choice. Really looking forward to sprin... See more
Great service! I ordered some Christmas lights online as I wanted to match some I already had, and these were a good price compared with other retailers. Dispatch was prompt, and was followed up wi... See more
Second year ordering a Xmas tree and both occasions have been very happy. We went for a bargain 6-9ft Nordmann Fir this year and it was delivered in 3 working days. A bigger tree than the previous yea... See more
Company details
Written by the company
Family-run garden centres in the heart of Cornwall
Contact info
Chacewater Garden Centre, TR4 8QG, Chacewater, United Kingdom
- 01872560533
- info@chacewatergardencentre.com
- goonhaverngardencentre.com
4.5
Excellent
201 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service,
Great service! I ordered some Christmas lights online as I wanted to match some I already had, and these were a good price compared with other retailers. Dispatch was prompt, and was followed up with an email from Brad checking all was ok with the order. The courier actually delayed the item, but when I made Brad aware of this by return email he promptly followed up with tracking information for me. The product, Festive Firefly Warm White lights, are lovely, A warm, gently Flickering glow - perfect!
December 6, 2020
Unprompted review
Super fast service!
Parcel arrived very quickly. Hedgehog bites were good price and well received by my hogs. Will definitely recommend buying from this seller again. Thank you.
December 4, 2020
Unprompted review
Prompt delivery and reasonably priced
Ordered some fairy lights to match the ones we already have. Delivery was prompt and the lights were reasonably priced in comparison to other sellers. Really liked the handwritten note on the receipt wishing us a merry Christmas!
December 3, 2020
Unprompted review
Christmas lady gonk
Lovely item, cute quite large lady gonk, love her,no problem at all with ordering or delivery, would recommend, thank you 😊
December 3, 2020
Unprompted review
Great service
Great service, quick delivery and parcel arrived in one piece. I'll be putting the lights up this weekend!
December 3, 2020
Unprompted review
Reply from Cornwall Garden Shop
Thanks for the review Beth, enjoy the lights and have a great Christmas!
Cornwall Garden Shop
Saw this Xmas globe and loved it
Saw this Xmas globe and loved it, delivery was really quick and it looks lovely with my other Xmas stuff.
December 3, 2020
Unprompted review
Reply from Cornwall Garden Shop
Thanks Angela really appreciate your kind feedback. Have a great Christmas.
Cornwall Garden Shop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.