Cornwall Garden Shop Reviews 

201
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Emailed the supplier for delivery info & received NO reply! Products were delivered later than expected & seemed to be sitting with DHL for 3 days? When 2 x Cornis Oil were delivered they had... See more

Rated 5 out of 5 stars

Another order delivered with no problems, they had so many packets of bulbs and short on another, they refunded, I would have been happy with something of their choice. Really looking forward to sprin... See more

Rated 5 out of 5 stars

Great service! I ordered some Christmas lights online as I wanted to match some I already had, and these were a good price compared with other retailers. Dispatch was prompt, and was followed up wi... See more

Rated 5 out of 5 stars

Second year ordering a Xmas tree and both occasions have been very happy. We went for a bargain 6-9ft Nordmann Fir this year and it was delivered in 3 working days. A bigger tree than the previous yea... See more

Company details

  1. Garden Center

Written by the company

Family-run garden centres in the heart of Cornwall


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

201 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(201)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really helpful people

I ordered a gift voucher for my mother online for Mothers' Day and accidentally entered the wrong delivery address. I emailed them and they changed it straight away. I live 250 miles away and thought it would make a better gift than flowers or chocolates. My Mum hopes to visit the centre soon when the coffee shop is open as well.

March 19, 2021
Rated 2 out of 5 stars

Price was good, rubbish delivery

Price was good, but I still haven’t received the parcel, more than a week since dispatch.

March 19, 2021
Cornwall Garden Shop logo

Reply from Cornwall Garden Shop

Hello, thanks for the review. This is the first we have heard of your parcel being late - apologies for this. We are sending out a replacement today.

Best wishes,

Chris

Rated 5 out of 5 stars

100%

100% service and quality

February 7, 2021
Cornwall Garden Shop logo

Reply from Cornwall Garden Shop

Thanks for the great review, Mandy.

Cornwall Garden Shop

Rated 4 out of 5 stars

All good

All good, good products. My bird feeders sit neatly on my fence.

One item out of stock.

February 3, 2021
Cornwall Garden Shop logo

Reply from Cornwall Garden Shop

Thanks so much for the review. Glad your birds are happy!

Cornwall Garden Shop

Rated 5 out of 5 stars

Amazing service

Excellent service and helpfulness when I had trouble ordering online... will be ordering from them again... 100% satisfied

February 2, 2021
Cornwall Garden Shop logo

Reply from Cornwall Garden Shop

Thanks for this Stephen. Glad we could help.

Cornwall Garden Shop

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, absolutely loved the smart garden barmy bug stakes. Just what I expected from description perfect for purpose. Delivered safely.

January 28, 2021
Cornwall Garden Shop logo

Reply from Cornwall Garden Shop

Pleased to hear you're happy with your order, Caroline. Thanks for the review!

Cornwall Garden Shop

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