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Rated 4 out of 5 stars

Booked a trip to Japan before the pandemic, but had to cancel it due to COVID. We were able to get refunds on many things, but there was no promise of a refund for our shinkansen tickets with Voyagin.... See more

Rated 5 out of 5 stars

Given the covid situation, lot of cancellations took place and lot longer. Unlike other agents, the team at Voyagin was very helpful!! We managed to get all our refunds. Was able to even call and... See more

Rated 5 out of 5 stars

Great service. Booked Universal studio singapore with sentosa express plus meal vouchers all in one go and at much cheaper rate than the park offer it on-site. Tickets arrived seconds after booking, s... See more

Rated 1 out of 5 stars

Horrible experience with this company. Terrible customer service! You are better off booking direct, do not waste your time with these scumbags as if anything goes wrong you will be left to sort it ou... See more

Company replied

Company details

  1. Travel Agency

Information provided by various external sources

Voyagin is the place to discover unique travel experiences in Japan and beyond. To date, we’ve helped almost two million travelers find and book all sorts of experiences from traditional craft workshops to out-of-this-world entertainment shows.


Contact info

4.1

Great

TrustScore 4 out of 5

111 reviews

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Rated 5 out of 5 stars

Trip to Japan

They did a good job and they were very fast and efficient. We had to make changes in our reserve and it didn't mean any trouble for them.

August 12, 2019
Unprompted review
Rated 4 out of 5 stars

Great for foreign travelers to Japan

Great service, perfect for travelers who need to get tickets reserved in advance especially if you dont know any Japanese. I know enough Japanese to purchase tickets by myself, but then again you usually need a Japanese phone number and address to do so, so this was kind of our only option. Service fees can get pretty high, for example with the Final Fantasy Cafe, but the experience was worth it in the end and we didn’t think about the cost afterwards.

August 5, 2019
Unprompted review
Rated 5 out of 5 stars

Voyagin was great!

I had no problems with any of my purchases through Voyagin. I made five, two of them I had to pick up in Tokyo, those transactions went smoothly, no hassles. I would recommend using them. Good communication and service.

August 5, 2019
Unprompted review
Rated 5 out of 5 stars

Disneyland Paris

Tickets to Disneyland Paris worked perfectly, and they were less expensive than elsewhere. Thanks a lot for the summer discount!

August 5, 2019
Unprompted review
Rated 5 out of 5 stars

Easy, fun and realible

In our family trip to Japan we chose two of the many experiences that Voyagin offers. Both of them were amazing, 5 ninja tecniques and sumo wrestlers lunch. Very well organized and very professional. We all had an amazing time.

August 5, 2019
Unprompted review
Rated 5 out of 5 stars

Voyagin made my Japan trip much easier…

Voyagin made my Japan trip much easier by telling me the fun and interesting places to go and to be able to pre book the tickets for those places so I don't have to queue up on the spot. The reviews are authentic and are work by people who have been to the venues so we get first hand information of the attendees. The UI is clear and easy to use and the site's theme and look is very professional. Highly recommended travel website and I will definitely be using it in my future trips

August 5, 2019
Unprompted review
Rated 5 out of 5 stars

Always happy with Voyagin’s services

Always happy with Voyagin’s services. Rented a portable WiFi, ordered Suica card, and bought concert tickets twice! Good communication, smooth transactions, very reasonable fees. I was devastated to find out that the most useful service - ordering tickets for a concert in Japan - is no longer available. I wish they’d reconsider...

August 3, 2019
Unprompted review
Rated 4 out of 5 stars

Great service

Great service. But I couldn't add another of the same item to my cart and lost the discount

July 31, 2019
Unprompted review

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