Booked a trip to Japan before the pandemic, but had to cancel it due to COVID. We were able to get refunds on many things, but there was no promise of a refund for our shinkansen tickets with Voyagin.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Given the covid situation, lot of cancellations took place and lot longer. Unlike other agents, the team at Voyagin was very helpful!! We managed to get all our refunds. Was able to even call and... See more
Great service. Booked Universal studio singapore with sentosa express plus meal vouchers all in one go and at much cheaper rate than the park offer it on-site. Tickets arrived seconds after booking, s... See more
Horrible experience with this company. Terrible customer service! You are better off booking direct, do not waste your time with these scumbags as if anything goes wrong you will be left to sort it ou... See more
Company replied
Company details
Information provided by various external sources
Voyagin is the place to discover unique travel experiences in Japan and beyond. To date, we’ve helped almost two million travelers find and book all sorts of experiences from traditional craft workshops to out-of-this-world entertainment shows.
Contact info
Yurakucho Building 3F, 1-10-1, Yurakucho, Chiyoda-ku, 100-0006, Tokyo, Japan
- hello@govoyagin.com
- govoyagin.com
Trip to Japan
They did a good job and they were very fast and efficient. We had to make changes in our reserve and it didn't mean any trouble for them.
Brilliant boat trip in Thailand
Brilliant boat trip in Thailand. Cheapest we'd seen anywhere. Well organised, pick up from hotel on time. Friendly staff. Would recommend
The company answers all questions in a…
The company answers all questions in a timely and efficient way. All tours had my reservation and I had no issues. I highly recommend going through them to set up tours gives you more of a safety net.
Great for foreign travelers to Japan
Great service, perfect for travelers who need to get tickets reserved in advance especially if you dont know any Japanese. I know enough Japanese to purchase tickets by myself, but then again you usually need a Japanese phone number and address to do so, so this was kind of our only option. Service fees can get pretty high, for example with the Final Fantasy Cafe, but the experience was worth it in the end and we didn’t think about the cost afterwards.
Everything went perfect
best site to book tours and buying tickets
i love voyagin they are easy to book, price is fair and most of all they are very helpful answering my questions. Best site i booked my tours and lots more.
Voyagin was great!
I had no problems with any of my purchases through Voyagin. I made five, two of them I had to pick up in Tokyo, those transactions went smoothly, no hassles. I would recommend using them. Good communication and service.
Disneyland Paris
Tickets to Disneyland Paris worked perfectly, and they were less expensive than elsewhere. Thanks a lot for the summer discount!
Easy, fun and realible
In our family trip to Japan we chose two of the many experiences that Voyagin offers. Both of them were amazing, 5 ninja tecniques and sumo wrestlers lunch. Very well organized and very professional. We all had an amazing time.
easy hassle-free
Easy to book and great customers service
VERY EASY TO BUY AND USE TICKETS
It was fantastic to have these tickets because we went directly to turnstiles and we had also fastpass which was very helpul to some attractions with long queues
Voyagin made my Japan trip much easier…
Voyagin made my Japan trip much easier by telling me the fun and interesting places to go and to be able to pre book the tickets for those places so I don't have to queue up on the spot. The reviews are authentic and are work by people who have been to the venues so we get first hand information of the attendees. The UI is clear and easy to use and the site's theme and look is very professional. Highly recommended travel website and I will definitely be using it in my future trips
Always happy with Voyagin’s services
Always happy with Voyagin’s services. Rented a portable WiFi, ordered Suica card, and bought concert tickets twice! Good communication, smooth transactions, very reasonable fees. I was devastated to find out that the most useful service - ordering tickets for a concert in Japan - is no longer available. I wish they’d reconsider...
Great service
Great service. But I couldn't add another of the same item to my cart and lost the discount
Good offers and activity leads
Good offers and activity leads. Easy to use and to communicate
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








