While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers had a great experience with this company. Many customers are very happy with the service they received, describing it as wonderful, quick, and efficient. Reviewers appreciate the staff's professionalism, attentiveness, and clear communication, noting that they were kept updated throughout their cases. The company is praised for helping secure compensation and ensuring repairs were completed, often going above and beyond expectations. However, some people were dissatisfied with the service, reporting long delays in work starting or cases being closed without resolution. A few other people also felt that communication was lacking, with difficulties contacting the company and receiving unclear or inconsistent information. There were also concerns about the initial contact methods, with some customers expressing concerns about the clarity of information regarding the company's affiliation.

What people talk about most

Service

People report ambiguous experiences with service, with many expressing satisfaction, praising quick... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the helpful, friendly staff and... See more

Claim

Consumers find claim to be ambiguous, with some expressing satisfaction with the process and results, citing... See more

Customer communications

Users describe ambiguous interactions with contact, with some customers reporting positive experiences where... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was very happy with the service I received from Gowing Law. All though it was due to a cold call all the staff were very efficient and experienced. The company kept me fully informed and upto d... See more

Rated 3 out of 5 stars

Hi I started off this for my mum and as of today’s date 10/03/2026 no work has begun on mums house I now am finding this very unacceptable . We were told work should begin by December last year but... See more

Rated 3 out of 5 stars

I like the way Gowing is supporting me in reaching out to the Council. For a very long time I have been expecting positive response from the Council, but the Council refused to respond. My house is... See more

Rated 5 out of 5 stars

Gowling Law were accessible and easy to contact throughout my case. They stayed on top of everything and got things moving quickly. It’s honestly the fastest I’ve ever seen my landlord act. They s... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

The official Trustpilot account of Gowing Law Solicitors - your Legal Champion. If you need to make a personal injury claim, call us on 0161 808 8888.


Contact info

3.8

Great

TrustScore 4 out of 5

309 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% Recommended

I would recommend Gowing Law from the1st contact through to the end, very professional, looks after you all the way through. WOULD DEFINITELY USE AGAIN.
THANK YOU

May 29, 2025
Unprompted review
Rated 4 out of 5 stars

PARTIALLY DISREPAIRS IS NOT A SOLUTION

Yes, your establishment was good in regards to pushing my housing association i.e (my landlord) to consider the disrepair in my flat.

I was expecting a permanent solution to the leakage that occurred in 2023/ 2024 since it was a reoccurring problem, which was cosmetically repaired in the past to the flat.

I was a bit disappointed as to why the repairs was not done to fix the leak permanently because it was obvious that the first cosmetically fixed project did not solve the problems in the first place.

I guess l was expecting your firm to push them harder to fix the damage for good.

I guess l was probably expecting too much from you, l was a bit deflated to state the least.

My kitchen work top was not replaced though it was soaked with water dripping from the kitchen ceiling and as a result part of the worktop had started chipping off.
You did put that down in your notes but it was not replaced.

Having said that, my leaking kitchen taps were replaced with a new one, thanks for that.

Thanks to you at least something was minimally done.

I believe that a building is the the biggest asset or an investment any one could have in the world and as such should always be renovated to maintain it to the best standard for human habitation.

If you are collecting payment from renters then offcause it should be fit for purpose.

I personally think all landlords should be legally held responsible to that because they owe that to their tenants.

I will say no more, thank you.

May 17, 2025
Unprompted review
Rated 1 out of 5 stars

Please avoid them at all costs!

If you consider using this company....DON'T
Listen to the bad reviews as they are right. Any good reviews will be fake.

After two years I closed my claim with severe frustration and disappointment.

My family was forced to live in severe disrepair which probably would have been fixed, if I would not have had this lawsuit. It rather hinders the council from doing anything and as a result, and your housing won't fix the issues you have claimed for.

I did receive compensations but at such minimal amounts that it's not worth it to live in a hellhole.

Listen to me....
Avoid! Avoid! Avoid!

May 2, 2025
Unprompted review
Rated 1 out of 5 stars

I’m waiting for someone to contact me…

I’m waiting for someone to contact me directly to speak with them sent evidence on WhatsApp that’s new , I’m ill and injured at the moment don’t think my situation has been handled properly at all. SIGNED MP Get in touch with me

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing expereince with Gowing Law!

I have had an amazing expereince with Gowing Law Solicitors. They have kept me upto date as often as possible and kept in touch via mobile aswell as emails. Sarah Ordogne was my case worker and a very professional, polite and kind one

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Emma was in charge of my case and she…

Emma was in charge of my case and she was absolutely brilliant. She kept me up to date on everything, if I had a query it was answered ASAP, nothing was too much trouble to her. They acted quickly and you were kept informed every step they took. Very highly recommended, if in any doubt ask for Emma at Gowing Law.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Gowing Law

I would highly recommend Gowing Law. They kept me informed every step of the way and work will start next week. Nothing was being done until they got involved. My complaints fell on deaf ears. Wish I’d done this sooner instead of living in bad housing conditions for 5 years. Would have liked the choice of a cheque or bank transfer when payment was made. My only quibble.

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

I didn't have to do anything

I didn't have to do anything, other than let them in my property to access. They did it all for me and I received more money than I thought I would. Thank you 👍

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Gowin law did everything right untill…

Gowin law did everything right untill the housing didn’t hold up there side so work was complete after the deadline
But thanks to gowin law chasing and chasing they helped me and I wouldn’t recommend anyone else 🫶🏼🫶🏼

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

The service is excellent but the repair…

The service is excellent but the repair team did not work properly. I am happy the service was very helpful at least the fixed everything which was broken. The service did there job and help people. I am very pleased with the service thank you so much.

February 13, 2025
Unprompted review
Rated 1 out of 5 stars

What a JOKE and insult

What a JOKE and insult, promised me a new bathroom all fixed up house and up to 5000 compi, turns out they are offer Only 250, they get more than me , no new bathroom as promised, no talking , only Emails, i lost so much money over 2 years of mould and these guys think 250 quid is a good offer,, don’t use these guys they are out for them and them only, your just gonna get MUGGED off

April 1, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look